What kind of hotel is so poorly managed that even the most basic continental breakfast for R110/€6 has no orange juice nor orange marmalade? The answer I was given was out of stock! Interestingly around the corner there is food lovers market that have both ! Surely it isn’t beyond the wit of man to go but some in an emergency whilst new supplier is found to get basics like these arranged ? The staff are clueless on a breakfast service
Rooms The rooms are an apartment instead of a hotel room making it less cosy. The room has a kitchen with a microwave, fridge, washing machine and dishwasher. The room also has a lounge area and dining room. The interior of the rooms are old fashioned and in need of an upgrade! The sofa couch was really uncomfortable. Location The hotel is close approximately to the V & A Waterfront. The hotel does not offer a shuttle service so you can use Uber. Pool Area The pool is on the roof top of the hotel. The area is small and doesn't offer much shade or space for the guest. Breakfast The breakfast buffet had a nice variety but it lack options as the menu is repeated daily. A great service that is offered to the guest is your breakfast can be brought to your room. *The staff in the restaurant was always really helpful and friendly. Parking Safe and secure parking offered at an additional charge of R50 per night. The hotel lacks an ambience and is not on a Marriott standard. The hotel is highly ranked and priced in peak season which is not best value for money.…
Great stay. Located across from Convention Centre and a walk to the Waterfront. Very comfortable stay with friendly staff. Breakfast is delicious and I had the best croissants. This all suit hot§el is a must if you travel with children. Fridge, dishwasher hob and microwave. And a strong Wi-Fi too Happy Hour had a live Jazz band. What a treat!! I will be back.
We had a wonderful stay at the Protea North Wharf!!! The ENTIRE staff was very helpful and made sure we were comfortable and happy during our stay. We want to name everyone who went above and beyond in providing amazing service...but realize that we’d be naming most of the staff therefore will just say the ENTIRE staff!! The hotel is in a great location...just a short walk from the Waterfront, Bo-Kaap and the City Center. The rooms are large...truly the size of an apartment...with everything you’ll need in the kitchen and with a washer/dryer for your laundry. We highly recommend this hotel and cannot wait to stay there again.
This hotel is very clean, quiet and comfortable. Each room is a whole small apartment which worked very well for us. The bedroom had no windows and it was between the bathroom and the living/dining room which made it very quiet. The kitchen was along one of the walls and had a refrigerator, microwave, stove, oven and washer/dryer. The refrigerator and microwave came in very handy because we usually had leftovers from lunch and ate them for dinner at the dinning table. The staff were very courteous and helpful, particularly Tiaan Fourie.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing