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Convention Square, Lower Long Street Convention Square, Cape Town Central 8000 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Traveler (1199)
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Panoramas (5)
Videos (4)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Cape Town
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#42 of 129 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travelers' Choice
Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront in Cape Town, South Africa, The Westin Cape Town is only minutes away from excellent shopping, vibrant city night life, historical monuments and museums, iconic Table Mountain, and the pristine beaches of Clifton and Camps Bay. Our 5-star business hotel offers unlimited complimentary shuttle transfers to the V&A Waterfront.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Afrikaans
Hotel links
Special Offer:Stay Longer On Us

Location

Full view
92Great for walkers
Grade: 92 out of 100
51Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
2715Reviews40Q+A100Room tips
Traveler rating
  • 1,553
  • 809
  • 208
  • 77
  • 68
Time of year
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Popular mentions
Ainara A wrote a review 11 Jan
Alicante, Spain275 contributions47 helpful votes
+1
I stayed for 2 weeks in this hotel during a business trip. My stay was amazing: good staff, good big rooms, the gym has everything you need and is super clean, wifi works perfectly. The staff were very helpful all the time. Breakfast is good, most of the dishes made to order, very fresh. Very close to Waterfront, which was very convenient for me. Will definitely go back when visiting the city again.
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Date of stay: November 2021Trip type: Traveled on business
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Response from Cape Town DFM, Other at The Westin Cape Town
Responded 1 week ago
Dear ainara_alf, Thank you very much for taking time to post a review online about your recent experience at The Westin Cape Town. We are delighted to see that the experience lived up to your expectations and more. We strive towards providing our guests with an amazing experience and have relayed the information to the relevant departments to assist them with continuous ways on how we can further develop these experiences. We hope to welcome you back for a return visit soon so that we can have the opportunity to showcase the level of excellent service that you expect. Warm regards, Leon Meyer General Manager
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111Andrew111 wrote a review 9 Jan
Vienna, Austria57 contributions71 helpful votes
An excellent hotel by any standards, from the moment of arrival, with the friendly doormen dealing with luggage, the check-in, and for the duration of my stay. Careful Covid-checking facilities provided - the best I have encountered in amy hotel. Careful attention by doormen arranging taxis - ensuring attention to security at all times. Breakfast outstanding - vast range of choices, hot & cold. Special praise to the Guest Relations Desk and the professional attention by Athini - friendly and super-helpful. I will be back again this year.
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Date of stay: November 2021
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Higher rooms have spectacular views of Cape Town
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Response from Cape Town DFM, Other at The Westin Cape Town
Responded 2 weeks ago
Dear 111Andrew111, Thank you very much for taking time to post a review online about your recent experience at The Westin Cape Town. We are delighted to see that the experience lived up to your expectations and more. We strive towards providing our guests with an amazing experience and have relayed the information to the relevant departments to assist them with continuous ways on how we can further develop these experiences. We hope to welcome you back for a return visit soon so that we can have the opportunity to showcase the level of excellent service that you expect. Warm regards, Leon Meyer General Manager
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princess290976 wrote a review 7 Jan
Johannesburg, South Africa10 contributions3 helpful votes
My recent stay at the Westin was amazing on many levels. It was my first stay and I had high expectations based on the feedback I received from friends and family. I wasn't disappointed in terms of the ambience of the hotel, the incredible views from the 19th floor, the serenity of the spa and pool area, the spaciousness of the room and the amazing staff that I met. On the down side I do feel that there are a few areas in which improvements can be made. I would have appreciated a mug compared to an espresso sized cup in my room. The room had insufficient lighting and the shower pressure was inconsistent. Unfortunately the same goes with the staff. The frontline staff were extremely polite and helpful. The staff at breakfast need more training in taking orders and providing cutlery for new patrons. Staff overall need to be friendlier and more welcoming. Breakfast was hectic on certain days and it seemed like they were understaffed. The hotel could definitely do with a better entertainment program for the kids during the holiday period. The kid's pool area is small and isolated. Overall I spent an amazing 12 days at the Westin. With a few changes I'm hoping that with my next review I can remove the but...
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Date of stay: December 2021Trip type: Traveled with family
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Response from Cape Town DFM, Other at The Westin Cape Town
Responded 2 weeks ago
Dear Princess290976, Thank you very much for taking time to post a review online about your recent experience at The Westin Cape Town. We are delighted to see that the experience lived up to your expectations and more. We strive towards providing our guests with an amazing experience and have relayed the information to the relevant departments to assist them with continuous ways on how we can further develop these experiences. We hope to welcome you back for a return visit soon so that we can have the opportunity to showcase the level of excellent service that you expect. Warm regards, Leon Meyer General Manager
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Mzd7 wrote a review 7 Jan
Durban, South Africa33 contributions9 helpful votes
We spent another 10 days at the end of dec at the westin . Always our choice of hotel in Cape Town and once again exceeded expectations. We had the grand deluxe room. The rooms have high end finishes , well maintained as always. Great location , good breakfast even under the Covid restrictions. There was strict Covid protocols / sanitation all around the hotel which is expected . The heated pool / jacuzzi / gym facility is always great to have and enjoy . The staff are top notch , very friendly , and know us by name after so many previous stays . In particular Idries Pieterse is always willing to help and assist. Keep up the very high standards ! Well done westin !
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Date of stay: December 2021Trip type: Traveled with family
Room Tip: Breakfast does get busy , get there earlier around 9
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Response from Cape Town DFM, Other at The Westin Cape Town
Responded 2 weeks ago
Dear Mzd7, Thank you very much for taking time to post a review online about your recent experience at The Westin Cape Town. We are delighted to see that the experience lived up to your expectations and more. We strive towards providing our guests with an amazing experience and have relayed the information to the relevant departments. We hope to welcome you back for a return visit soon so that we can have the opportunity to showcase the level of excellent service that you expect. Warm regards, Leon Meyer General Manager
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Yusuf G wrote a review 1 Jan
8 contributions5 helpful votes
Fabulous stay at the Westin, would highly recommend it. We had inter leading rooms, which were super clean, spacious and the beds were really comfortable The turn down service was a nice touch. Meals were great, and the pianist at breakfast played great music
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Date of stay: December 2021Trip type: Traveled with family
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Response from Cape Town DFM, Other at The Westin Cape Town
Responded 3 weeks ago
Dear 971yusufg, Thank you very much for taking time to post a review online about your recent experience at The Westin Cape Town. We are delighted to see that the experience lived up to your expectations and more. We strive towards providing our guests with an amazing experience and have relayed the information to the relevant departments. We hope to welcome you back for a return visit soon so that we can have the opportunity to showcase the level of excellent service that you expect. Warm regards, Leon Meyer General Manager
Read more
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PRICE RANGE
US$140 - US$335 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin cape town hotel cape town central, westin cape town, cape town westin
FORMERLY KNOWN AS
Arabella Sheraton Grand Hotel
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
483
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Frequently Asked Questions about The Westin Cape Town
Which popular attractions are close to The Westin Cape Town?
Nearby attractions include African Curiosity (0.2 km), Prestwich Memorial Garden (0.4 km), and Pichulik (0.4 km).
What are some of the property amenities at The Westin Cape Town?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Westin Cape Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Cape Town?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Cape Town?
Yes, a parking garage is available to guests.
What are some restaurants close to The Westin Cape Town?
Conveniently located restaurants include Col'Cacchio Foreshore, The Firemans Arms, and YU Restaurant.
Are there opportunities to exercise at The Westin Cape Town?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Westin Cape Town have an airport shuttle?
Yes, The Westin Cape Town offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Westin Cape Town have airport transportation?
Yes, The Westin Cape Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Westin Cape Town located near the city center?
Yes, it is 0.3 km away from the centre of Cape Town Central.
Are any cleaning services offered at The Westin Cape Town?
Yes, dry cleaning and laundry service are offered to guests.