Cresta Grande Cape Town
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66 Strand Street Corner of Strand and Loop Street, Cape Town Central 8001 South Africa
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Dining (16)
Room & Suite (15)
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cresta Grande Cape Town
More questions?
Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#96 of 128 in Cape Town Central
Location
Cleanliness
Service
Value
Cresta Grande Cape Town is a destination that offers something for everyone. For holidaymakers, this central location enables you to easily access multiple attractions around Cape Town. The Cresta Grande Cape Town hotel is located 5 minutes from Table Mountain and the V&A Waterfront, close to the Cape Town Convention Centre and tourist attractions like museums, markets, and much more. The hotel underwent a full renovation in 2019 and features fantastic new rooms and facilities.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Kids stay free
Children's television networks
Parking garage
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Plunge pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Afrikaans, Xhosa, Zulu
Location
Full view
100Great for walkers
Grade: 100 out of 100
222Restaurantswithin 0.5 km
65Attractionswithin 0.5 km
Contact
66 Strand Street Corner of Strand and Loop Street, Cape Town Central 8001 South Africa
Getting there
See all nearby hotels
11Reviews4Q+A1Room tip
Reviews
Traveler rating
- 6
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- 1
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Popular mentions
My husband and I had the unfortunate experience of staying in this sub-standard hotel for 3 nights. On the upside, the room was clean and relatively comfortable, and breakfast had a nice variety of food. On the downside, we had booked a king room and were given 2 double beds. Both the sink and tub were clogged for more than a day before being somewhat fixed - showering in a flooded tub for 2 days. Other than breakfast, the food was awful. Fish & chips with coating hard as cardboard and tasteless. Pizza soggy. Service at bar was slow and unfriendly. Card keys failed not once, but twice. Second occasion caused our entire group of 7 exhausted travelers to stand in line behind others checking in to have each card resolved (after a full day of touring), and during the mass confusion in the lobby my husband's backpack was stolen along with nearly $7K USD in items. Poor security - nobody paying attention to thieves that apparently often steal from hotel lobbies. No idea where the good reviews came from for this place, but even with the incidents aside, I could not give this place more than 2 stars.…
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Date of stay: April 2022
Location
Cleanliness
Service
Helpful
Response from Jean-Pierre Moggee, General Manager at Cresta Grande Cape Town
Responded 4 days ago
Dear Judith M, Thank you for taking the time to review your recent stay at our Hotel. It is most disappointing to receive this poor review, especially after the fantastic reviews received since our official opening last year April. Please be assured that your isolated concerns will be addressed with my team, to ensure that our highest standards can be consistently delivered. I know that we cannot truly make amends for your disappointing experience, especially after your backpack went missing, after it was left unattended in our reception lobby, my Duty Manager ensured that this isolated incident was investigated promptly and further assisted in called the Police for further assistance. Thank you also for the kind compliments received, we are happy to learn that you found our rooms clean and comfortable, as well as enjoyed our extensive breakfast, as we strive to deliver our promise on the provision of excellent facilities and service excellence. We look forward to be given the opportunity to host you once again in future, in order for us to showcase the true level of service we pride ourselves on. Kind Regards, J.P Moggee General Manager
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We stayed for 21 nights in December 2021 to January that was the festive holiday in 10th floor and it was supper busy ... what makes me unhappy is that we were on holiday so we request our room to be cleaned when we are downstairs for breakfast but when we came back it wasn't done ...fine it was busy we would just go out some times to the century city mall or in town for fun only to come back at 6 / 5 pm the room is not done .so every time we had to call the reception and let them know our room is not done . Yes it was festive season maybe some of the housekeeping workers did not come to work or they came drunk at work we do not know because it was almost every day of our 21 day stay . 2nd floor by the restaurant it seems as if All of them were new staff and did not know what to say when we ask questions ..ie we need to charge all our food to the room and pay once when we leave ( room charge ) they said they don't know what it is ...as we were staying longer we thought that was going to be easy for us the room was quite small for a deluxe .and we could not watch cricket in our room and we have to go downstairs to watch cricket they tried to fix it but it did not work ....thax to Luvo the waiter who put us in another conference room for a big screen..for us to watch cricket there . The TV in the rooms is way to much higher you will end up having a neck problem after 21 days There was two gentlemen who always stand by the main door Albert and the other one I forgot his name they were so helpful and full of information and knowledge of the place when we need to go out ....i guess if we had people like that in housekeeping they were going to make our stay enjoyable. Besides having all these trouble the food is so great I enjoyed breakfast wth the Rastafarian chef who made the omlet in a different way . Dinner and lunch was supper great. The restaurant is clean and the pool area love it.…
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Date of stay: December 2021Trip type: Traveled
Helpful
Response from Jean-Pierre Moggee, General Manager at Cresta Grande Cape Town
Responded 4 days ago
Dear memoryg2022, Thank you for taking the time to review your stay last December at our Hotel. Please accept our sincerest apologies for the inconveniences caused during your stay, I am happy to report that we have managed to increase our team of staff considerably to prevent similar complaints from being received after the festive season. I know that we cannot truly make amends for some of the inconveniences caused, I am delighted to learn that our fantastic team of staff and amazing food contributed to a number of memorable moments. We look forward to be given the opportunity to host you once again in the near future upon your next visit to Cape Town. Kind Regards, J.P Moggee General Manager
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Nice room with best location, relaxing view, room is very clean with all basic in room amenities,reseanable price.Check in experience was too bad.We arrived with a group of 7pax including chamber President, CEO and other top VIPs,waiting more than 1፡30hours for check in process.The front office manger not cupture her name is so helpful,she resolved room issue professionally, Jayson,the bellperson and Vinisen from front desk arealso very hospitable.there is also no morning shoe and tooth brush and paste in the room.the rest is fine.
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Date of stay: March 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Jean-Pierre Moggee, General Manager at Cresta Grande Cape Town
Responded 4 Apr 2022
Dear ayalewm2020, Thank you for your review after your recent stay at Cresta Grande Cape Town! We were delighted to host your group at the Cresta Grande Cape Town, please accept our sincerest apologies once again for the inconveniences caused upon arrival. I am delighted to learn that our facilities and amazing location contributed to a most memorable stay, we are located in the heart of the CBD, ideal for both leisure and corporate travels. We look forward to hosting you once again in the near future upon your next visit to Cape Town, South Africa's most beautiful city! Kind Regards, J.P Moggee General Manager
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We stayed twice so that we could pick up and drop our car at Hertz across the street. Very friendly staff, nice clean room with good mountain view. We enjoyed the relaxing pool and the 17th floor gym. Very good value.
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Date of stay: February 2022
Value
Location
Service
Helpful
Response from Jean-Pierre Moggee, General Manager at Cresta Grande Cape Town
Responded 4 Apr 2022
Dear Pat Q, Thank you for taking the time to review your stays at the Cresta Grande Cape Town. We certainly do boast a fantastic team of staff, whilst many of our bedrooms have amazing views of our beautiful city. We look forward to welcoming you back to South Africa's most beautiful city in the near future and hosting you once again at the Cresta Grande Cape Town, where one smile starts another! Kind Regards, J.P Moggee General Manager
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+1
My wife booked one night over a weekend in January 2022. (We live 30 minutes away in the suburbs) We just wanted a base from which to explore the city nightlife. It was a record-breaking day as far as heat was concerned, so the swimming pool and air conditioning was super appreciated. The hotel is excellently situated within walking distance from Long/Loop/Bree streets, although the less-adventurous could probably Uber around, especially later at night. (We did not) Also Kloof area is a very short Uber away and although we did not do this, Sea point is not far away either. If public transport is more your thing, that is also a couple of minutes away. As for the rating of 4, the reasons are as follows. 1.) Air conditioning was not working when we got there. (NOTE: It was immediately fixed after calling reception.) 2.) No Hair Dryer. (Note: Also immediately replaced after phoning reception) 3.) The elevator sometimes takes a little long. I think probably could just be reprogrammed. Many times you would stop at an empty (or multiple empty) lobbies. All staff that we interacted with were super helpful. A very important aspect for me in any stay is cleanliness and here the hotel performed superbly. All of the listed were REALLY MINOR inconveniences and I would 100% still recommend the hotel to family and friends.…
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Date of stay: January 2022
Value
Service
Sleep Quality
Helpful
Response from Jean-Pierre Moggee, General Manager at Cresta Grande Cape Town
Responded 4 Apr 2022
Dear PierreCT, Thank you for taking the time to provide this valuable feedback after your stay at Cresta Grande Cape Town! Although a few aspects of your stay could have been prevented, we are delighted that these concerns could be resolved promptly. It is always a pleasure learning that our clean facilities and fantastic team of staff created memorable moments at the Cresta Grande Cape Town, it inspires us to create more memorable experiences for our guests. We look forward to hosting yourself and your wife in the near future once again at the Cresta Grande Cape Town - where one smile starts another! Kind Regards, J.P Moggee General Manager
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PRICE RANGE
US$56 - US$82 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Holiday Inn Cape Town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
242
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Claim Your Listing Frequently Asked Questions about Cresta Grande Cape Town
Which popular attractions are close to Cresta Grande Cape Town?
Nearby attractions include Sixty Nine Theatre & Bar (0.2 km), KT Tours (0.08 km), and Inverdoorn Private Game Reserve (0.4 km).
What are some of the property amenities at Cresta Grande Cape Town?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Cresta Grande Cape Town?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Cresta Grande Cape Town?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Cresta Grande Cape Town?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Cresta Grande Cape Town?
Conveniently located restaurants include madam taitou, Bouchon Wine Bar & Bistro, and Chefs Warehouse.
Are there opportunities to exercise at Cresta Grande Cape Town?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Cresta Grande Cape Town have airport transportation?
Yes, Cresta Grande Cape Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Cresta Grande Cape Town located near the city center?
Yes, it is 0.4 km away from the centre of Cape Town Central.
Are any cleaning services offered at Cresta Grande Cape Town?
Yes, dry cleaning and laundry service are offered to guests.
Does Cresta Grande Cape Town offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.