Pullman Cape Town City Centre
Pullman Cape Town City Centre
22 Riebeek St, Cape Town Central 8000 South Africa
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Avg. ₱17,225 /night, 11/5 - 11/6
₱17,400
per night
₱13,255
per night
₱9,109
per night
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4.5
#83 of 117 hotels in Cape Town CentralLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Pullman Cape Town weaves itself into the colorful fabric of its surroundings, situated in the most sought-after location in the bustling city center brimming with vibrant local culture, exquisite international cuisine, and electrifying nightlife experiences. Guests can immerse themselves in the contemporary art galleries, explore boutique shops, and savor the flavors of local restaurants, cafés, and markets. All are conveniently located right on our doorstep along the lively streets of Long and Bree. The 5-star Pullman Cape Town provides an unmatched blend of prime location, exceptional amenities, and convenience for business and leisure travelers alike. Unwind in one of our 214 stylish and spacious rooms complete with stunning views across the city. Enjoy proximity to top attractions such as Table Mountain, Lion's Head, and the Castle of Good Hope, as well as Cape Town Cruise Terminal and the renowned V&A Waterfront. Pullman Cape Town is the perfect location to explore.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Hiking
Children's television networks
Highchairs available
Paid private parking on-site
Parking garage
Wifi
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Poolside bar
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Landmark view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Classic
City View
Languages Spoken
English, Afrikaans, German, Swahili and 2 more
Location
22 Riebeek St, Cape Town Central 8000 South Africa
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Cape Town Intl Airport
17.4 km•
See all flights
Rental Cars
195 Restaurants
within 0.5 kilometers
Reviews
4.5
41 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Pullman Cape Town City Centre is widely acknowledged for its exceptional service, with many guests praising the staff's friendliness and the hotel's prompt shuttle service. According to reviews, the rooms are a highlight, offering quiet, well-lit spaces with comfortable furnishings. While the hotel's amenities, including diverse dining options and a variety of in-room conveniences, are popular among travelers, some have noted the terrace music can be disruptive.
The cleanliness and stylish atmosphere of the hotel receive high marks, complementing its prime location near major attractions. Although some guests consider the pricing on the higher side, the general consensus is that the hotel provides good value.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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41Reviews0Q+A9Room tips
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Detailed Reviews
I appreciated the early check in and late check out. Service was good and room service prompt. We utilised the free hourly shuttle to the waterfront and back. Breakfast was adequate with a good selection of food regularly replenished. Our front facing corner room was well lit with natural light and had minimal street noise. The bed was comfortable and bathroom well laid out. One feature that was annoying was the key pad for the room cooling didn’t have a dim function at night, meaning it glowed brightly all night. Dining options are nearby and a Spar supermarket about 300 metres away. Whilst relatively expensive we enjoyed our stay and would stay there again if back in the mother city.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yvonne Hamman, Sales at Pullman Cape Town City Centre
Responded Mar 21, 2024
It was our pleasure to have you at the Pullman Cape Town and we are delighted you had a fantastic experience here in Cape Town! We will raise your comments on the cooling system to our management to ensure a relaxing stay in future. We hope to welcome you back to Pullman very soon, Our sincere thanks, The Pullman Cape Town team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As most of the reviews have said, very nice hotel, we must have been given a refurbished room because it was lovely, in fact we went to Safari and came back to the hotel for another night, and both rooms were super. I would describe this hotel as slightly higher end and was pleasantly surprised by it (I thought Radisson Blue would be basic) but The Pullman was far from it. we used the restaurant as we didn't feel comfortable going out in the evening, and the food that we had was very good. The shuttle service to the V&A waterfront is excellent and very punctual and also provides chilled water and chilled towels, very nice touch (and very polite driver).
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yvonne Hamman, Sales at Pullman Cape Town City Centre
Responded Dec 27, 2023
Dear Craig, Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the standards for excellence in everything we do. We look forward to welcoming you back soon to Pullman Cape Town. The Pullman Cape Town Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
This is now actually a Pullman Hotel.
I was very impressed with the easy online booking process, the friendly reception at the hotel and the smart room (1012). The lobby is small but stylish and the staff are very helpful.
My classic room was very well laid out and the bathroom was practical with good toiletteries and a proper hair dryer (thank you!!).
Good tea/coffee tray (Ronnefeldt tea bags!!), swift WIFI and good TV channel choices. Very comfortable king size bed. I requested a quiet room and had a very good night's sleep.
The restaurant seemed badly organised at dinner time so I went to the pool-side bar and had a nice pizza. As it was raining and the outside area closed, it was very busy!
Breakfast was fine except that they ran out of coffee beans!! Very attentive and friendly restaurant staff throughout. Will definitely stay there again!
I was very impressed with the easy online booking process, the friendly reception at the hotel and the smart room (1012). The lobby is small but stylish and the staff are very helpful.
My classic room was very well laid out and the bathroom was practical with good toiletteries and a proper hair dryer (thank you!!).
Good tea/coffee tray (Ronnefeldt tea bags!!), swift WIFI and good TV channel choices. Very comfortable king size bed. I requested a quiet room and had a very good night's sleep.
The restaurant seemed badly organised at dinner time so I went to the pool-side bar and had a nice pizza. As it was raining and the outside area closed, it was very busy!
Breakfast was fine except that they ran out of coffee beans!! Very attentive and friendly restaurant staff throughout. Will definitely stay there again!
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Date of stay: November 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yvonne Hamman, Sales at Pullman Cape Town City Centre
Responded Dec 27, 2023
Thank you so much for your kind comments about your stay with us! We are delighted you had such an exceptional experience, and that our team went above and beyond to make sure you had a memorable stay. We appreciate your understanding during the busy dinner, but are delighted to hear you enjoyed the pizza. Our apologies for any inconvenience at breakfast, and we'll ensure a smoother coffee experience next time. The Stratus Room is now available to serve you for breakfast, lunch, and dinner. We have relaunched our all-day menu and beverage list. Additionally, we provide a 24-hour in-room dining service to accommodate a wide range of dining preferences at any time. Thank you for being our guest and we look forward to welcoming you back to Pullman Cape Town. The Pullman Cape Town Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Once ago this was the Radisson Blue. Same “tired” hotel with no upgrades. Hoping Pullman properties upgrades this hotel. Gym has antique equipment and half of the aerobic equipment does not work or is totally broken—handle bars/pedals on bikes missing. No towels or water in gym even though I called for towels twice. Rooms are noisy as it is downtown and windows are not thick enough to hold out the city noises and construction nearby. Curtains are not black out and curtain rods too flimsy to allow you to close the curtains all the way to the edges. Breakfast staff is friendly but there is no “leader”. No one takes responsibility for poor service. When one asks a server for something you will not get it unless you ask another server. Took 1/2 hr to get poached eggs and 15 minutes to get a dish of salad (even though they had the condiments for salad…weird). No pepper and very few salt shakers on the tables and most tables don’t have utensils—you have to scout for them yourselves—even though there are 3-4 servers “hanging” around. Tables are not wiped down in between customers therefore the tables are sticky and messy. It’s a definite self serve breakfast.
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Date of stay: October 2023Trip type: Traveled on business
Room Tip: Not a safe area to walk after dark…keep head on a swivel.
Hop on/off bus depot 5 blocks away on...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yvonne Hamman, Sales at Pullman Cape Town City Centre
Responded Dec 27, 2023
We sincerely apologize for the challenges you encountered and appreciate your candid insights. We can confirm that several changes have already been made to enhance the Pullman guest experience, and we hope to welcome you back soon. We appreciate your detailed feedback and have shared it with our senior management team who is addressing these notes. The Pullman Cape Town Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Being in downtown this hotel is far more affordable than many other hotels. However it is only about 400m from the hop on hop off bus office so that gives you access to most of the key tourist sites. Like all hotels it runs a free hourly shuttle bus to the V&A Waterfront with its many eating and shopping opportunities. Hotel itself is clean, safe with all the amenities you would expect. Why pay more?
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yvonne Hamman, Sales at Pullman Cape Town City Centre
Responded Dec 27, 2023
Dear Roger, Thank you for sharing your feedback about your stay at Pullman Cape Town. We're pleased to hear that you found our location convenient. We appreciate your feedback and hope to welcome you back for another enjoyable stay. The Pullman Cape Town Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pullman Cape Town is truly the best in terms of hospitality. The staff have afforded me the comfort of calling it a 'home away from home' stay as I usually do long stays with them on business assignments.
I always find my room on my arrivals, which they have generously upgraded to executive suit, stocked with fresh fruit and drink of my choice.
The night Chef is amazing and nursed me to health from terrible flu with her home remedies and sumptuous karoo lamb chops. Forever grateful! Great stay without a doubt.
I always find my room on my arrivals, which they have generously upgraded to executive suit, stocked with fresh fruit and drink of my choice.
The night Chef is amazing and nursed me to health from terrible flu with her home remedies and sumptuous karoo lamb chops. Forever grateful! Great stay without a doubt.
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Date of stay: May 2024Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: The pool area great chill and relaxing area
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yvonne Hamman, Sales at Pullman Cape Town City Centre
Responded May 7, 2024
Thank you so much for your kind comments about your stay with us! We are delighted you had such an exceptional experience, and that our team went above and beyond to make sure you had a memorable stay. We truly appreciate your support and trust in us. Your review brightens our day and serves as a constant reminder of why we love what we do. the Pullman Cape Town Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel, centrally located. Staff went above and beyond consistently. On checking in, Sandile truly was so kind and professional. I can’t say enough about him. Similarly the breakfast staff and day reception staff Thenjiwe were attentive and professional.
Facilities as at all Pullmans are great: perfect bed, rooms are good-sized and very, very quiet. The room-darkening curtains work very well but when open the views are are great.
Facilities as at all Pullmans are great: perfect bed, rooms are good-sized and very, very quiet. The room-darkening curtains work very well but when open the views are are great.
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Date of stay: April 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yvonne Hamman, Sales at Pullman Cape Town City Centre
Responded Apr 21, 2024
Dear Camilla, Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We will certainly share this with our super star team and hope to welcome you back to the Pullman very soon! The Pullman Cape Town Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Great option for those looking for a central and comfortable hotel, at the Accor standard. Rich breakfast and very professional staff. The concierge helped us by even accompanying us to exchange currency. I thought it was sensational! It's not missing the fact that it's not in the part of Waterfront Bay where hotels are more expensive. It's very easy to get around the city by Uber and the hotel provides free transportation to the Waterfront, but we didn't use it.
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Date of stay: March 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We only planned on staying one night but felt so welcomed by the staff that we stayed for 6 nights. The accommodations were great and the staff was so nice that I felt like I was friends with them after we left. Lindela, Lifa and the rest of the staff at the pool bar were excellent. I don’t think I’ve had better customer service at any hotel. Leon…I wish I could remember his African name.. also stood out. Thanks for a great experience! Greg R
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Date of stay: January 2024Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yvonne Hamman, Sales at Pullman Cape Town City Centre
Responded Feb 11, 2024
Dear Greg, Thank you so much for your fantastic 5 Star review. We are delighted to hear such kind words and will inform our team members of the excellent feedback. We hope to welcome you back soon for another exceptional say at Pullman Cape Town. The Pullman Cape Town Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful stay here. We arrived early and exhausted after 24 hours of travel and the manager Emma was so kind to us, finding us a room available to check in early and went above and beyond to fix an error on the booking (that I had made). We were given a high floor room so there really was no noise from the city.
Great breakfasts, great pizza in the restaurant. Free transport to V&A waterfront which we used once. Short walking distance to the conference centre, or a $3 uber. I'd stay here again!
Great breakfasts, great pizza in the restaurant. Free transport to V&A waterfront which we used once. Short walking distance to the conference centre, or a $3 uber. I'd stay here again!
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Date of stay: September 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yvonne Hamman, Sales at Pullman Cape Town City Centre
Responded Sep 16, 2024
Thank you for recognizing the special touches that make staying at Pullman unforgettable! We're thrilled to have exceeded your expectations and can't wait to have you back for another fantastic stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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"I’m not sure about the parking situation - there’s a small space outside for drop-offs but it can get full."Read full review
"Car park available and free of charge, also shuttle available to and from Waterfront "Read full review
"We were getting on a cruise ship, the cruise terminal is a short taxi ride from the hotel"Read full review
PRICE RANGE
₱8,759 - ₱16,700 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Radisson Blu Hotel & Residence Cape Town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
214
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingPULLMAN CAPE TOWN CITY CENTRE - UPDATED 2024 Hotel Reviews & Price Comparison (Cape Town Central, South Africa) - Tripadvisor
Frequently Asked Questions about Pullman Cape Town City Centre
Which popular attractions are close to Pullman Cape Town City Centre?
Nearby attractions include Prins & Prins (0.3 km), Greenmarket Square (0.4 km), and First Diamonds (0.1 km).
What are some of the property amenities at Pullman Cape Town City Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Cape Town City Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pullman Cape Town City Centre?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Cape Town City Centre?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Pullman Cape Town City Centre?
Conveniently located restaurants include Bouchon Wine Bar & Bistro, Madam taitou ethiopean restaurant, and Burger & Lobster.
Are there opportunities to exercise at Pullman Cape Town City Centre?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pullman Cape Town City Centre have airport transportation?
Yes, Pullman Cape Town City Centre offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pullman Cape Town City Centre located near the city center?
Yes, it is 0.3 km away from the centre of Cape Town Central.
Are any cleaning services offered at Pullman Cape Town City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Cape Town City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.