Owner is the rudest person I’ve ever met. After a flooding in Ashburton left us stranded at 11pm, my partner and I confirmed vacancy with her on the phone. She spoke rudely on the phone stating “do you f*****g know what time it is” to which I replied informing her of the flooding and apologising for the late call. We clarified it was one night, check in now which she was extremely baffled by. Yet, she said she had vacancy and requested my card details. When we arrived, the women was so disrespectful she laughed in our faces while rudely stating “can’t you see how booked out I am” (denying what was said on the phone and acting oblivious). I asked her not to be rude and suggested it was a miscommunication to which she scoffed at and continued to belittle us stating “you want to check in NOW?!” My partner and I will never visit an Asure motel ever again. The experience we had was so upsetting after a very long night and day of being stuck in flooding on the road. I hope no one else has this experience or encounters the women we did. We didn’t get her name but she was a short, pale skin female in her late 50s/60s with a short brown bob hairstyle.…
We have stayed at Asure Adcroft Motel twice before, in the preceeding years. We always love staying here when visiting relatives. The motel is clean, run by a lovely couple, everything that we need is available. They have been updating some units & they are lovely. Would certainly recommend.
This is the cleanest motel I have stayed at, very well maintained. The grounds and gardens are immaculate. Very comfortable bed and lovely room. The owner was super friendly and helpful and made me feel very welcome. I will definitely be back.
Well priced, very tidy and comfortable accommodation. Our hosts were very accommodating and helpful, made our visit very easy. They even provided me with the means to clean our vehicle which was being used as a bridal vehicle!
A great place to stay! Comfortable and cosy. The place was very clean and tidy and had everything we needed. The owners made us feel so welcome. They had great advice about traveling around the local area and the rest of nz.
I think this is the cleanest place we have ever stayed. On SH1 but traffic died down to become almost imperceptible. We drove into Ashburton to collect Thai take away and there was a supermarket nearby.
We decided to break our journey and saw the vacancy sign at this motel. Weĺl we are so glad we did. It was the cleanest motel we stayed in on our whole holiday. The owners were so friendly and helpful and nothing was too much trouble. Next time we are in the area we will definitely stay with them again. Thanks guys for making our journey so much brighter.
Upon arrival, the Host showed us to our room and explained about the wifi and TV the room was spacious and warm and the bed allowed for a good nights sleep there was very little road noise. There was parking directly in front of our unit which was great we couldn't fault this motel
My wife and I found this an excellent motel. Despite being located on on State Highway 1 we found it not overly noisy. The management were very obliging and helpful, even pulling our curtains when we arrived back after it had got dark. It was beautifully clean and had a great shower. We would definitely stay here again.
Stayed a night on our way south nice clean and tidy motel with comfortable beds so we had to stay again on our way back up north. Nice friendly owners made us feel welcome. On main highway so handy to restaurants. Will stay again on our next trip.