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Juneau Hotel

Traveler (77)
Room & Suite (39)
Dining (5)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Business Center with Internet Access
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
188Reviews
83Photos
5Q+A
45Room tips
Traveler rating
  • 73
  • 65
  • 23
  • 13
  • 14
Time of year
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Popular mentions
I highly recommend a visit here! The staff is highly hospital and SUPER friendly. The general manager, Gustavo Chavolla, was engaging and genuine in his efforts to make my family's stay as pleasant as possible.
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Let me start by saying you can not go wrong with this hotel in terms of location. Right next to the channel and the whale statue. And also anout a 10 min walk MAX to downtown. The hotel is also only 1 of 2 hotels in the city that are pet friendly, and the better priced in that
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This hotel has the best staff I have ever delt with! They go far above the norm to make your stay a great experience. They front desk staff is so nice! Kendra, Tina and Don are always so friendly and always greet you by your name. Rooms are so clean. I recommend staying here.
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Response from Juneau_Hotel_Manager, Executive Manager at Juneau Hotel
Responded 29 Jan 2019
Dear guest, Thank you for your review, and for mentioning Kendra, Tina and Don! We always strive to make your stay great! Looking forward to serving you again. Sincerely, Mariah Carpenter, Executive Manager Juneau Hotel
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+5
Wow!! What can I say?! This Hotel was super accommodating. We took 20 high school basketball boys to this hotel to stay for the week. Breakfast was included every single day. They also included coffee in our room with a coffee maker. Our room was a small apartment. We cooked
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Response from Juneau_Hotel_Manager, Executive Manager at Juneau Hotel
Responded 29 Jan 2019
Dear guest, Thank you for leaving this kind review. Our team at the Juneau Hotel is really thrilled to get such feedback, and we are proud to maintain our high quality service! Indeed our lodging in Juneau is within walking distance to the central shops, restaurants and the famous Whale Statue. We hope to see you again soon. Sincerely, Mariah Carpenter, Executive Manager Juneau Hotel
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Pretty basic hotel. Our room had full kitchen, washer and dryer which really helped. Make sure you get detergent for washing clothes or you can buy one at safeway or walgreens. Nicely located near major attractions in Juneau. Most of the tourist attractions were closed in April
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Response from Juneau_Hotel_Manager, Executive Manager at Juneau Hotel
Responded 28 Jan 2019
Dear Mahmoud, Thank you for your kind review. Please let us know what we could have done better! Sincerely, Mariah Carpenter, Executive Manager Juneau Hotel
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Separate bedroom
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Do u have cameras
Photographs of the hotel? Yes. I will add them to my review.
0 votes
How do I cancel my reservation with TripAdvisor?
what is government rate?
0 votes
How close is the ferry dock?
Not close. The Marine Highway ferry terminal is way the heck up the highway, past the airport.
0 votes
"Ask for third floor room as the ceilings are cathedral ceilings."
"Ask for a room away from the bridge side, less traffic noise."
"Don’t know, they all looked nice - maybe ask for an upper floor for the view over the fjord"
"Hotel backs to busy bridge to Douglas Island so ask for front side of hotel. Room 1427 best in the place, corner 3rd floor with water view."
"Try to get an odd numbered room. Even numbers face the bridge with noise from traffic."
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PRICE RANGE
US$132 - US$206 (Based on Average Rates for a Standard Room)
LOCATION
United StatesAlaskaJuneau
NUMBER OF ROOMS
25
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