I spent one week in San José for business in February and stayed at the Santo Tomas hotel that I had chosen based on Tripadvisor reviews. I had booked one of the last economy rooms at the last minute. The room was really small, the fan was quite noisy as well as the street and there was a minimum of amenities, considering that the hotel is ranked as a three-star hotel. So, even if the welcome at the reception was really nice, I was taken a bit aback by the quality of the room, which also only had a crude white neon light…not the best you wish for your first night, after 12h flight…. I thus asked the next morning to change the room and the person at the reception was very helpful and offered another room of the same standard, but quiet and furnished with amenities you expect from a good hotel. The house itself is very nice and typical of the old colonial houses, with a charm you will not find in a chain hotel. The breakfast was correct and of good quality. Internet connection was very good and I could work at the hotel when I was not at the University. The hotel is located close to the Museum of Jade with contains many items of the pre-Columbian time, I highly recommend visiting this museum. Walking around the block, I found a beautiful old house, colonial style, which is now hosting the Café Rojo, to which I paid several visits: friendly staff and great fusion food, also vegan (and I am not a vegan!). I want to thank the staff of Santo Tomas, from the reception to the breakfast and room’s cleaning, who was very friendly and helpful. Thanks to David for his help with booking Uber trips for me! And I really appreciate that Thomas, the owner of the hotel, came to each table at breakfast on Saturday to greet everyone and have a little chat with him and/or her. All in all, and despite a disappointing start, I really enjoyed my stay at Santo Tomas.…
My family stayed at Hotel Santo Tomas while we were in San Jose as part of a vacation in Costa Rica. It’s a great facility, clean, beautiful, and within a very short walk of most downtown San Jose destinations. It also has enclosed secure parking if you happen to have a car. The pool, slide, hot tub, and multiple dining/deck areas are nice particularly for families. The hotel is locally owned by a San Jose family so customer service is exceptional.
If you are looking for a safe spot in the middle of the San Jose action this is a good choice. We stayed in the balcony suite which had a nice view, but if you have mobility issues it would difficult to get to, as it is up some challenging steps. The pool was nice, the breakfast was decent, and the staff friendly.
When getting there take Calle 5 (as Calle 3 is crowded with shady folks). Behind locked bars is a mix of a former residence with wellness offerings. Rooms are partly uncared-for, embedded toilet and bathroom, pool water chilly (hot tube is nice), steep stairs . Breakfast is strictly at one of three options: local vs. continental plate, or small bowl of cereals.
We stayed at Santo Tomas hotel three nights and enjoyed it very much. When you first arrive, the neighborhood looks a little scruffy, but you soon realize that it is a busy and safe area. The hotel is very near all the museums you want to visit, as well as the National Theatre. Several nearby restaurants. The breakfast is great, served in an outside but covered area. That is where we met Thomas, the owner, who was full of advice and help. We chose a larger upstairs room with balcony, and it was very nice, decorated in the style of the old house. I'd stay there again.
Nice location five minutes walk from the main pedestrian street, Avenida Central, behind a locked gate which made it feel safe and secure. Big and spacious room (Superior), large bathroom with hot showers. Comfortable bed, safe, tables and chairs. (A waterboiler to make coffee when we wake up would have been a nice touch, instead of having to wait for breakfast.) Beautiful, historic building. Happy to stay there again.
Stayed 2 nights in this lovely place after having just arrived to San José. It's really nice, clean, calm and has a lot of amenities. The staff is truely helpfull. The best that could happen to my girlfriend and me, is to meet Thomas, the owner on our way out. We were a bit lost on how to embark our round trip of Costa Rica and he was extremely helpfull in guiding us, and gave us lots of hreat ideas and insights on were to go and what to do. Muy recomendable!!!
I've visited Hotel San Tomas many times. First, my international flight to San Jose was missed. I contacted the Hotel, and the owner Thomas kept my reservation without penalty. All the staff and employees were very professional, courteous and friendly. The daily breakfast was delicious and several times the owner dined and greeted the guests. The hotel is extremely safe, gated with parking, very secure, beautiful and staffed twenty-four hours each day and centrally located in the city. There is absolutely no other hotel that I will reside at during my Costa Rica visits than this San Jose jewel - Santo Tomas Hotel.
We arrived and had booked a small double room but we were so lucky that we got upgraded - and on top of that we experienced the most amazing and kind staff - lovely little hotel in the middle of San Jose. Great beds.
This is true, old, authentic CR. The building is gorgeous, from the old pasta tiles to the paintings on the walls - this is NOT the Marriott (but that's the beauty of it). There didn't appear to be AC or a refrigerator, which was a negative but the bed was comfortable. It is in the middle of the city so was easily walkable, but was still safe & secure. And the staff is available 24/7 so our late check-in was a breeze & they made an excellent recommendation for late dinner. Of note, our room had 2 windows & 1 was facing the main walk path (so everyone coming up the stairs can see in) which seemed a bit odd.
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