Booked for 2 nights. The first evening discovered there was no hot water, informed the staff, but it was too late for them to act. Next morning had to remind them of the problem, they sent a repairman. After an hour i asked about the status and was promised the water will be there in 10 min. 3 hours later i come back to the room - nothing is fixed! I again have to go to the manager. He hasnt even followed up on the issue and hasnt informed me on the progress. Finally hot water was there around 3 pm on the second day of our stay. No discount, no appologies, no follow up from the staff.
Incredibly warm friendly service with crashing ocean waves and exotic bird sounds on this impeccably clean, refreshing oceanside boutique hotel. A spectacular view from the rooftop pool , great restaurant with bar that sits beachside. The clientele came from up and down the beach and I met others from various parts of the world. Friendly, relaxing, refreshing. The staff was professional with a warm touch that made me feel like a long lost cherished member of the family.
If I could give this place ten stars, I would. This place was a godsend when I moved us from another hotel nearby that was awful. The staff are super helpful and friendly. The hotel is super clean, modern, and luxurious. We stayed in the Cowboy room with our kids and it was perfect. The rooftop pool is another piece of paradise and the service and food at the restaurant was top notch. The beach that this hotel is one is quiet and lovely. I highly recommend this place. We throughly enjoyed our stay here and will return.
I rate La Gaviota Tropical as "Excellent" based on the Sol y Mar Suite which was well appointed with a large ocean-front balcony. The hotel is only five rooms and offers a high level of service. Particularly appreciated Luis who is pictured in the photos. The restaurant on the ground floor (Roberto's) was convenient, but average. I was somewhat surprised that the did not offer orange juice with breakfast which was included in the price. The suite was spacious and comfortable offering a wide range of amenities.
Special Thanks for Jazmin, Steven and Luis! You we're amazingly welcome and made our stay very enjoyable. Room was comfy and the food was incredible. We loved sitting out and watching the incredible sunsets and thunderstorms. Ths place is truly special.
My teenage son and I had a fabulous time staying at this hotel. From the fabulous restaurant to the well appointed rooms and rooftop pool, we felt so comfortable and welcomed by the kind and attentive staff. To Jasmine, Luis, Stephen, Azrugo (sorry, I know that’s not the right spelling!), the fabulous chefs and always smiling cleaning staff - thank you! We were blown away by the food and abundance of choices. The fish with garlic was so perfectly done. Nice to have so much choice for breakfast as well. Good coffee, comfortable beds, great cocktails, and wonderful beachfront location. Can’t wait to go back.
5 star without a doubt. Luis, Luis, Stephen, Blue, Jose, and Anthony all provided exceptional service and lots of conversation that made us feel right at home. Alvaro and Lucas in the kitchen KILLED IT! The food was delicious and beautifully presented. I feel terrible that I don't know the housekeeping staffs name but they were so thorough and friendly and kind. The room was so clean EVERYDAY. Finally, Jasmine, Betty, and Roberto all made us feel comfortable, welcome, and like family. An already late flight was delayed but both Jasmine and Roberto answered calls and made sure we were able to make it safely to the property close to midnight. Speaking of the property, it was clean, maintained and beautiful. The room was big, clean and so comfortable. Chairs, kayaks, boogie boards and towels were all provided and delicious drinks were brought to the beach! Fabulous stay! This place is a hidden gem without a doubt. Pura Vida! Oh....... and the sunsets!!!!!!!!!…
It was an absolute treat and privilege to spend six days at La Gaviota Tropical. Our room was delightfully decorated (the Guanacaste Room), and very comfortable. We loved the tastefully done, unique cowboy decorations adorning our room and our deck with its beautiful leather rocking chairs. Included in the room price were ‘order off the menu’ breakfasts, all very delicious. The beachfront property is absolutely lovely and immaculately kept. We enjoyed relaxing on our beach chairs on the beach directly in front of the property and loved that we could order drinks or food brought right to us! What luxury! The rooftop infinity pool and deck was a wonderful spot to watch the amazing sunsets of Playa Hermosa. We ate incredible meals at Roberto’s Restaurant several times. Our last night was Valentines Day and we splurged on the Surf and Turf – highly recommended. Roberto and Betty – you have hit the jackpot with your staff. The ‘Louis’s’ and treated us so well and your amazing gardener/handyman is doing an amazing job constructing a new garden/sitting area. We can’t wait to see the finished project.…
Our 5th year of staying with Roberto & his team. Lodging is very nice and clean with a great location on the beach! Food is also excellent. Service from the team is exceptional from the cleaning staff, bartenders, chef's, wait staff. Jacki and I were treated like royalty. They also have a boat "Jazmin - II" and it's great for fishing and sunset cruises. Just loved everything about our stay and can't wait until next year!
La Gaviota Tropical is a beautiful hotel! The ocean views and rooftop pool are amazing! The rooms were super clean as were the grounds, all kept by friendly staff who took pride in making our stay perfect. Roberto's restaurant was wonderful, with oceanfront dining and delicious food and drinks, also with super friendly staff. Everything we ordered was great! We also enjoyed the oceanfront rocking chairs, beach chairs, and beach towels that were provided, and various boat excursions that staff arranged for us. We would highly recommend a trip to Costs Rica with a stay at La Gaviota Tropical!