Clean, professional, helpful, polite. Very nice place to stay. Would recommend. Great views and close to many excursions. We were diving and it was amazing there. Great trip. Sunsets were breathtaking. First time going buy MIT be my last time. Food was ok but I am a picky eater. Everyone else loved the food. Buffet, pools, bars. Monkeys would walk by during breakfast. Great trip.
We were unfortunately affected by the Westjet outage of Nov 5th and Villa Sol could not have been more accommodating. Immediately replying to the message about delayed flights and met us the following day - very hospitable. Delivered us to our villa which was lovely and the all inclusive was all that we hoped for. The tours on site were very memorable and it ended up being a dream trip. Thank you Villa Sol
If you're elderly, disabled, have a bad knee, swollen joints, asthma, pregnant, or have children who do not like to hike mountains this is not the place for you. As I sit in my dated room writing this review. Pros: the views are nice. Some staff are nice. Cons: everything else. Food is not made with love. It's made with HA T E. Options are limited. Map to get around is confusing. While we are on getting around you need to take a shuttle bus EVERYWHERE. You absolutely can't walk 5 feet without encountering a steep hill. Everything is far away and you can take a shuttle bus aka roller coaster to different places at the resort. There are so many stray cats here I thought they were staff. They are all near the food spaces. If you're allergic to cats don't come here. They come up to you and beg for food. There's no schedule for entertainment, no excursions, and no nothing. I wanted to check out but I'm here such a short time. There are so many other things I can list but this place is the worst resort that I EVER visited. THE WORST! …
We stayed in villa sol for a week and had the best time! All the staff were super helpful - there were activities such as yoga & water aerobics led by Miriam who was so much fun! We also did dance lessons with Michael and a kayak tour with Manuel. Everyone was great!! Excited to come back soon.
Here’s my reasoning for my poor score. The Food! Its absolutely horrible! So there’s another pool and a small building where they have burgers and pizza. Completely inedible, worst than bad. The only shining star is the AMAZING people that work there, the are extremely accommodating and will go the extra mile for you.
This review is only based off of an extremely sad stray cat problem. If you are an animal lover, don't stay here. There are so many stray cats it's heartbreaking. We rented a villa and had a Mama cat and her 7 babies show up after 2 days. Starving, fighting for survival. There was no way we couldn't help. Needless to say we fed them everyday and we would obviously see more and more. As a cat mama it was not how I wanted to spend my vacation. I'm not sure why they don't have a vet come and do a spay/neuter round up. Some people can turn a blind eye but not us. Do something about this please.
Day 1 of 6 and wish we could check out today. The shuttle service is horrible. Count on walking up and down hills all day long if you leave your room. They don't stop. They leave elderly and disabled in the side of the road to find their way back to their rooms. AVOID THIS PLACE
Terrible experience. Same food everyday and not good. Liquor sub par. Requested a room change and everyday the said they would but never did. Lighting in room was dark. Shower curtain held up by tension rod which fell multiple times. Soap dispenser in shower was empty. Pouring rain did not help situation. Left on 3rd day.
Outdated resort, marginal good, alcohol, beach. Management if horrible, need to find a new line of work as they don’t know how to run a resort . Wait staff were very polite but were in fear of management. All inclusive times, and food, beverages changed daily it seemed and run out of liquor frequently.
The maid and maintenance man entered our unit while we were at dinner--- came back all lights on and $100 bill missing out of my dive bag put in there that morning. The excuse was that we asked for a repair on the outside lock--- which was a lie. We had done a RCI exchange. The staff at the resort was excellent. However, the RCI staff implied I was lying and defended the maid and man entering our unit at night with a pass key for a make believe repair on the outside lock, which wasn't broken. The mattresses on all beds must be over 30 years old--- very poor for sleeping. The resort no longer has a restaurant, just a buffet. Some of the buffets were good but hardly any seafood ever, which is what we prefer at a place with an ocean teeming with fish.