We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Club Y Hotel Condovac La Costa

Save
Share
400 Metros Norte De La Iglesia Catolica Club & Condovac, Playa Hermosa 00011 Costa Rica
Expedia.com
travelup.com
Hotels.com
eDreams
Snaptravel
Travelocity
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (750)
360
Panoramas (19)
Room & Suite (250)

About

#7 of 13 hotels in Playa Hermosa
Location
Cleanliness
Service
Value
GreenLeaders Silver level

Condovac la Costa is an excellent choice for travelers visiting Playa Hermosa, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a kitchenette, and you can stay connected during your stay as Condovac la Costa offers guests free internet access.

The hotel features room service and a concierge. Plus, Condovac offers a pool and an on-site restaurant, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

While in Playa Hermosa, you may want to check out some of the restaurants that are a short walk away from Condovac La Costa, including La Casita del Marisco (0.2 mi), Ginger (0.4 mi), and Colibri Restaurante (0.0 mi).

Enjoy your stay in Playa Hermosa!

Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Car hire
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Laundry service
Show more
Room features
Air conditioning
Private balcony
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
Spanish

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
14Restaurantswithin 1 km
2Attractionswithin 1 km
794Reviews91Q+A100Room tips
Traveler rating
  • 237
  • 327
  • 137
  • 47
  • 46
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
JeffnRita B wrote a review Feb 2021
6 contributions1 helpful vote
We stayed at Condovac in February 2021. If you want everything to be perfect and fancy, you may be disappointed, but we like to travel for experiences and outdoor beauty. OK, so the rooms are outdated in terms of decor, but I did NOT travel from the northern US to Costa Rica to sit inside a room. Plus, the room we had offered all we needed - a place to sleep, kitchen amenities, and a clean bathroom (with amazing water pressure in the shower). Although the resort area is very hilly, it has shuttles that run around all day long, with little wait in between. That slight change in altitude allowed you to be at the beach one minute, and eating on top of the hill with a beautiful view the next. The food was wonderful (we ordered mostly local dishes to truly experience the culture), and the staff was very friendly - they even helped me learn the Spanish words for many things, no matter how many times I asked. :-) You might notice that our travel time was during COVID, and the staff was very conscientious of (very politely) asking guests to wear masks where required, wash hands before entering the restaurant, and offering hand sanitizer. I don't know that I have a "worst" thing about our experience, other than I wish we could have stayed longer in such a beautiful country. As far as our "best" part - I would highly recommend the tour group, Costa Rica Unique, who is onsite at the resort (outdoor office right by the beach). They transfer Condovac guests to & from the airport, and they took us on two wonderful day trips in between. They offer a variety of packages for tours, but will customize as much as possible, provided the entire group agrees. They very much did this for us, as the group we travelled with to CR were the only ones on the tour bus that day. We did a modified version of the Volcano, Waterfall, Zipline tour - as the Ziplines were closed at the time. The people who work for and operate CR Unique are top notch! Memo-one of the owners, Eddie-tour guide, and Sidar-driver were all very friendly, knowledgeable, and helpful!! They loved sharing their country with us, we learned a lot from them, and they (especially Eddie!) loved when we asked more questions. We will definitely use them again, and consider them friends to visit on our next trip! Above and beyond: On our last day in CR, we had a minor glitch in COVID paperwork at the airport (make sure your doctor has SIGNED your proof of recovery paperwork!), and CR Unique returned to the airport, found a place to take COVID tests and drove us there, got us three quotes for hotels in a little town we wanted to stay in for the extra 2 days in CR, and even stopped at the grocery store for us on the way to the hotel we chose! They turned a negative in our travels into a positive, and we were very grateful for them. This was our first trip to Costa Rica, and it will definitely not be our last - much of that is due to the so many of the wonderful "Ticos" we encountered while we were there! Pura Vida!
Read more
Date of stay: February 2021
Location
Service
Room Tip: We learned the rooms have different amenities - just clarify what you want/need
See more room tips
1 Helpful vote
Helpful
Share
Michael H wrote a review Feb 2021
Broadway, Virginia30 contributions5 helpful votes
+1
We stayed for 4 nights with the all-inclusive package. The staff was great, some speak English and were friendly. The food menu had limited choices but the quality was great. We tried to eat something different for each meal and were pleased each time. The bar drinks mostly tasted like they forgot the alcohol, although the in-pool bar didn't seem to suffer from this. Speaking of the pool, there are three of them, all situated together. There is a children's pool with a low water level, a regular pool with a deeper level, and an infinity pool with a bar. They were all clean, but they were in need of maintenance. Tiles missing, large pieces of concrete breaking away, etc. The pool towels were old and faded, they used to be blue and you get a card to trade for one which you get back when you turn in the towel. Our cards looked like someone was using them to jimmy a door with them. There's a $20 fee if you lose the card or towel. All in all, the pools were just like the rest of the resort, old and tired. There is a shuttle or tram that runs every few minutes all around the resort. These are trucks with a 9 person capacity body on the back. They were old and worn but did the job. The resort is built on a steep hill, we walked it once and then rode the tram the rest of the time. The beach is black or dark brown sand. There is a gift shop by the beach. We didn't find any of the things shown in the photos such as jet skis or sailing. I did see two kayaks but did not inquire how to use them. The room had plenty of insects inside, there was a gap about 1/2 inch below the front door which allowed them in. All of the furniture was old and worn out. One bed was completely broken in the center and was unusable. The casement windows look to be original (I estimate 40 years) and don't seal up. The in-room AC system are mini splits and there were two, one for the bedroom and one for the living room. They barely keep up due to the air gaps. The doorknob for the room was a regular residential style and not really secure. There is a $25 fee if you lose your key they said. The room was cleaned daily by housekeeping. We noticed the only time they wore masks was when someone could see them. The reception area was outdoors and the wind was blowing so bad they had to constantly chase their paperwork. They didn't speak English at reception and don't handle cash due to COVID. When I tried to speak with reception, she called someone on the phone that spoke English to translate. There is an ATM near this area. There were no instructions or directions for the amenities, we just wandered around finding things. They allowed us to take a picture of a map with no legend which was basically useless. When asking questions, answers were vague or in Spanish. I've stayed in worse places but not often. If I couldn't find any other option for lodging, I'd consider sleeping in the car before going back, considering the price. I would rate this right up there with any other old run-down establishment that should cost around $29 USD/night, any more than that, it's not worth it. The view is wonderful! I'm talking Million Dollar view! The restaurant waitstaff is wonderful, it's a shame they work there instead of someplace nice. I hope they are paid well but I doubt it.
Read more
Date of stay: January 2021
Location
Service
Sleep Quality
Room Tip: Stay somewhere else
See more room tips
Helpful
Share
Mario Ibarra wrote a review Jan 2021
El Cerrito, California7 contributions1 helpful vote
Beautiful views, really good breakfast and nice customer service, it has a good vibe that you really feel welcome. The room was clean and very good air conditioning. The transport inside of the hotel was really efficient
Read more
Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
BeachChayser wrote a review Jan 2021
Denver, Colorado62 contributions16 helpful votes
We stayed here as well as 3 other hotels in our 18-day holiday in Costa Rica - this was the priciest and most horrible in EVERY way imaginable. It is not even worth paying $75 nightly after tax - NO JOKE! We initially stayed there December 2 & 3 and we were very disappointed that there was no hot water in the showers - not even room temperature water. We had to endure cold showers our entire stay & were told that because it's so hot in Costa Rica that they don't turn the water up. We specifically got the Villa platinum because of the Jacuzzi in the bathroom, because they don't turn the water up, which we learned AFTER the fact, we were not able to use the Jacuzzi any of the nights that we were there. It was extremely frustrating that we spent the extra money for the room with a Jacuzzi that we were not able to use. We have traveled A lot in the last 15 years and we have never had an issue like this - no matter how hot & humid the country that we visit, & regardless of whether they use solar for heat or not. We returned (only bc the gym was open and bc the property is close to the beach) on December 10 for a 7-night stay departing December 17, & we requested before we arrived, a villa that will absolutely have hot water for us to use the Jacuzzi & to enjoy warm/hot showers so we thankfully got one. The water does get scalding hot at times, then freezing cold and it shocks the heck out of you & burns your skin, but it only lasts about 7 or so seconds. Water does not stay hot long enough to fill the tub even half-full though. Unfortunately, it doesn't appear as though anyone keeps track of the housekeepers or the maintenance of the rooms themselves. The first villa that we were in (December 2 & 3) was very old and dated, dark and dirty - it had cobwebs in the corner of the ceilings and dust balls in the ceiling of the bathrooms and by the windows, dust on the closet floors, and the floors were quite dirty. Our white socks were brown in a matter of hours from walking just in the front room. My "hotel socks" which are blue were so disgusting by the second day, that I had to throw them out. This is really unacceptable, especially with covid. If we can't trust that the housekeepers clean the floor properly, how can we ensure that they are actually disinfecting everything they needs to disinfect? When we arrived on December 10, we got a newer looking villa, but it certainly was already dirty, Or just left unclean from prior stay or from lack of guests due to low season and Covid. The countertop in the kitchen was sticky and it had rings from glasses on it, the floors were disgusting, very dirty. We typically do not wear shoes in our own home, but because the floors were so dirty, based on the look of the bottom of our socks, we just didn't feel comfortable walking around barefoot. So, all of our socks turned black, and my other pair of blue hotel socks, that i had been walking on 6 other hotel rooms from December 4 to December 9 never looked as bad as they did after just one night at Condovac. i of course had everything laundered at the previous hotel, but the fact that our sock bottoms were black and disgusting by first morning at Condovac tells us that the floors are not cleaned properly. The showers weren't very clean and the jacuzzi tub had a ring around it. I had to specifically list everything that needed to be cleaned & towels that needed to be left, for the housekeeper because for some reason that's not automatically done. For instance, we had no washcloths for our face we had no hand towels for our hands, there are no dish towels or paper towels for the kitchen. The kitchen sinks were not cleaned daily as they had rings from our soiled dishes in them after the housekeepers came and went. When they washed the dishes, they just left them upside down to dry on the countertop that may or may not be really clean. Not sure why they can't dry them and put them away at once. Also, I have never stayed at a hotel, a timeshare, an Airbnb, or otherwise, where there is a coffee pot provided but there is no coffee. That is just cheap. There are a bunch of little dead bugs inside of each ceiling light where we stayed in the villas. How do housekeepers not see that and request that maintenance fix the problem? It's a quick and easy fix to remove the cover, empty the debris, and replace the cover. It shows no pride in the property (or their jobs) whatsoever - everyone seems negligent or they just don't care. Looking to the floor of the closets there is dust all around in there and on the shelves. Run a finger across there and you get dust all over your finger - gross! I have worked in the hotel industry for a lot of my life, so I know that there are standards that housekeepers must work by, but perhaps that is not true at this property. In fact, maybe there are no standards at all for anything here. The virtual front desk was a joke. There was no reason for that. You can have one person check in and everyone else stay in the car, you can still require the masks and social distancing. The way people check in is so impersonal and incomplete. They don't offer help with luggage when those hills are so steep and parking is not convenient to the villas or a lot of the other units on property. When we checked in at all the other hotels during our 18 day stay in Costa Rica, all were at a real front desk, and all of them thoroughly explained amenities, gave us a nice map, offered help with luggage, went over everything you would expect when checking into a hotel. Condovac gave slim to no information & other than the restaurants, it happened to be the least friendly out of all the places we've EVER been - not just in Costa Rica, anywhere. There was about a three-hour power outage one of the nights, and because there's no power, no one had Wi-Fi, & you would think that the "front desk" would send their people to let us know what's going on and what to anticipate versus leaving us completely in the dark, figuratively and literally. But, since the front desk seems to be the bare-minimum type of people, we had to go out and seek them in the dark to find some answers. That is not customer service in the least. They could have and should have handled that so much better. We had a raccoon problem in our villa, we drove in every day because we would leave the property to eat (because breakfast is sub-par, we expected all other meals to be). And when we would drive in, we would let them know "our neighbors are really noisy can you do anything about it?" They would just say they'll take care of it. Finally, on December 15, around 1 o'clock in the morning, I reached out to the front desk for help. I said our neighbors are being extremely loud -worse than typical- and we cannot sleep and can you check on them - we are just tired of it. He stated that he would send someone by & reported to me that it was just raccoons & asked me to let him know if it continues. The noise continued all through the night, stopped at about six AM, so, we got no sleep that night. We asked at 9 AM after my husband discovered a hole where the raccoons get in, for them to patch the hole so that we can sleep finally. They said they'd send someone. Well, the person that came took forever to show up, and when he finally did, he just brought a ladder up to see the hole and left. Nothing was done. We asked again "when are you going to cover that hole? It's best to do it while the raccoons are out before they come back in at night and the horrible, loud, destructive noises." All day long we communicated via WhatsApp but nothing was done. My husband even offered to do it himself because it would be a very quick and easy job. I was assured after we came back from Playo Coco that the hole was covered and all was well. My husband decided to look for himself, because we came to realize that no one cares and they just tell you something to shut you up. Well sure enough the hole was not covered. By this time, it was in the afternoon - close to sundown and we reached out again and we just kept getting a run around, lies that it would be taken care of. At 6 PM, we walked over to the "front desk" and talked to him and we were very frustrated at this point because we were getting told lies and nothing was getting done to fix our problem. He shows no compassion, no empathy, no humanity whatsoever. He assured us that someone would be over in five minutes, I took a screenshot of my phone at that time (6:16) so that I could keep track. Nobody ever came. At 6:44pm I reached out once again and said it's been longer than five minutes and no one has come by. We did not get a response, so my husband decided we should go to dinner since we have been waiting all this time to go to dinner and we were starving. When we returned from Playa del Coco nobody had done anything still. My husband was furious at this point and he drove back to talk the front desk again. At this point he offered to move us to a different villa. Why on earth would we want to move at 9 PM to another villa? Why wouldn't he have solved the problem in the morning when we asked? Or if he couldn't solve it, at least be honest and offer to move us or another remedy? I just do not understand V's lack of customer care and does anyone hold him accountable? I digress. So the guy then said he would send somebody at 8:30 in the morning to take care of the hole. My husband said "don't dare send somebody before 10 AM because we have not slept in several nights and we are going to try to sleep when the raccoon gets up at 6 AM". Well guess what - at 8:30 AM we have somebody knocking at the door waiting to get in to see the hole so that they can fix it. I am not sure why this guy has a job there -whether it's because he's related to somebody or because nobody calls him out on his bull crap, but he should be washing dishes as far as I'm concerned, and I doubt he can even do that correctly. He clearly does not know anything about customer care or customer service, he is dishonest, he has no integrity and he does not deserve to work with the public. This property relies on tourists like ourselves in order to thrive. If not for us there would be many jobs lost, even possibly closure of this property, but it doesn't appear as though that front desk agent gets that. He (&/or administration) may not realize the impact that he has on one family can affect thousands and that is thousands that may never give the property business all because of him and the other negatives in this an other reviews If you had to go 6 nights without sleep, how would you feel? Would you feel worse if you actually had to pay to sleep in a place that was rundown physically and had employees with no empathy for you, didn't care whatsoever about your issues, heard your problems and pretended to try to solve them? This was by far the worst experience we have ever had - EVER! This property is obscenely overpriced. We have paid less for far better/more. In comparison to Motel 6 (which we haven't stayed in since we were kids), this ranks below that! We also ordered laundry service and we were charged accordingly; our laundry was dropped off (later than promised, and i had to keep inquiring about it) the night of December 16. When we began to pack everything into our suitcases, I had many items that still had deodorant marks on them, everything came back really wrinkled and they didn't smell clean at all. That was really frustrating, because we didn't want to pack dirty clothes with clean clothes, because I would have to get home and wash everything, and that defeats the purpose of paying for laundry service. $45 we paid for laundry, that I can assure you, did not get washed. We put the laundry in the "front desk" agent's care therefore I know that he cannot be trusted for anything. We had breakfast included in our package. And I will tell you that a couple of days when it was an a la cart day, all we received was eggs. I inquired about it and when I said "doesn't something accompany the eggs?", The guy just brought me salt and pepper & walked away. I then asked another server about it and he said nothing- he just giggled and walked away. The breakfast is less than mediocre by far, but to get shorted so that we have to go and buy breakfast outside of the property is really frustrating. That is money we did not count on having to spend. The breakfast themselves are the worst and least offerings that we've ever experienced - & we have been to Mexico many times. I saw the GM at breakfast and approached him about our raccoon and front desk guy problem. He said he would look into it straightaway and shortly thereafter the front desk guy, came to our unit to offer us a dinner on the house. He probably only knew he messed up big because i emailed the sales person who booked our room and requested his help, and bc i personally spoke with the GM (although the GM didn't seem real bothered anyway, just business- as-usual type. Probably bc he knows this property is trash). Although dinner was a nice gesture we were reluctant because breakfast is usually an easy thing to make, however our experience with breakfast there was that it was not even mediocre so I didn't want to try another meal because I don't like being disappointed when it comes to eating, and after all of the things we had experienced there, I would much rather leave the property and give my money where I feel it's appreciated and also know that I am getting a good meal. We went ahead and obliged Vladimir and took the free dinner, the service was great, and the food was OK. We were thankful that we did not have to pay for it, as the chicken wings were way over done and, on the calzone and pizza, the edges were burned, not toasted, they were black. We didn't finish our meal and instead went to Playa del Coco for a later dinner. We should be able to sleep when we pay to sleep at an establishment, and we finally only got sleep once the raccoon problem was taken care of - the last 2 nights we were at Condovac. The property itself needs care. It doesn't take time to have maintenance and housekeeping managers to walk thru the units and do a punch list of items that need repair, cleaned, paint, or maintenance otherwise. Additionally, they should put some sort of felt underneath the table and kitchen chairs, because when you move them, they make so much noise and the walls are paper thin, so guests hear every time someone moves a chair. Every guest has different sleeping and waking patterns. So, if we go to bed at 10, and people stay up past 12:30 we're hearing all the scraping from the chairs that they are moving (fingernails on chalkboard sound). When you're in a dead sleep and you wake up to a screech and then you can't fall back to sleep, that's really annoying and frustrating. There are doors that are more difficult to close than they should be and when you open them, they make a lot of noise. It just seems there is no attention to detail anywhere and that should definitely be addressed. The fitness center requires guest to bring a towel, but we aren't provided them in our room, we have to request them and wait until someone drops by to bring one. Why the gym can't be equipped with towels is beyond me. The property has a wonderful location, and we met some great people who seem to appreciate tourists, they like their job, and they may even take pride in their job and the property, but sadly, they seem to be 5% or less of the entire staff. Those are the landscapers and a few servers and one cook. Lastly, if you look on hotels.com it states that the property waits 48-hours after one guest leaves to fill a room due to COVID - this is not true here. we had a family on one side of us check out in the morning and by afternoon the room was already occupied by another guest/family. So much for health and safety! You have been warned - if you stay here expecting more and/or better - then you should expect to be disappointed and feel ripped off and to have a bad experience.
Read more
Date of stay: December 2020
Value
Rooms
Service
Room Tip: Luxury prices for ghetto accommodations
See more room tips
1 Helpful vote
Helpful
Share
Jenniferjet wrote a review Oct 2020
Concord, North Carolina2 contributions7 helpful votes
There was no reception area open. There was no one to talk to ask questions regarding anything. The room was really dark and needed updating. There was a kitchen they did not supply paper towels or anything. The landline telephone in our room did work at all. The tv was stuck in spanish, we speak english. None of the tours or anything were opened we went all that way and not able to see things. We had trouble with all flights to and from this trip. The food in the restaurant was good. The service at the onsite restaurant was excellent. We were sick of the same foods by the end of the week. That was the only good thing. We did enjoy the beach it was not very crowed. The did not seem to be super clean or disinfected. Which was a concern.
Read more
Date of stay: October 2020
Rooms
Location
Service
1 Helpful vote
Helpful
Share
Previous
PRICE RANGE
US$87 - US$220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
condovac la costa hotel, condovac costa, condovac la costa playa hermosa
LOCATION
Costa RicaProvince of GuanacastePlaya Hermosa
NUMBER OF ROOMS
107
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Club Y Hotel Condovac La Costa
Which popular attractions are close to Club Y Hotel Condovac La Costa?
Nearby attractions include Playa Hermosa (0.4 km) and Embassy Club de Artes (0.8 km).
What are some of the property amenities at Club Y Hotel Condovac La Costa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Club Y Hotel Condovac La Costa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Club Y Hotel Condovac La Costa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Club Y Hotel Condovac La Costa?
Yes, free parking is available to guests.
What are some restaurants close to Club Y Hotel Condovac La Costa?
Conveniently located restaurants include Ginger Restaurant Bar, La Casita del Marisco, and Roberto's Bar & Restaurant.
Are there opportunities to exercise at Club Y Hotel Condovac La Costa?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Club Y Hotel Condovac La Costa located near the city center?
Yes, it is 0.9 km away from the centre of Playa Hermosa.
Does Club Y Hotel Condovac La Costa have any great views?
Yes, guests often enjoy the harbour view available here.