Casa Luna Hotel & Spa
1.5km south and 1.5km west of the Catholic Church of La Fortun Road to the Fortuna River Waterfall, Arenal Volcano National Park, La Fortuna de San Carlos 36-4417 Costa Rica
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Room & Suite (342)
Pool & Beach (106)
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About
#24 of 71 hotels in La Fortuna de San Carlos
Location
Cleanliness
Service
Value
Travelers' Choice
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations.
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Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Free breakfast
Hiking
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Airport transportation
Business Center with Internet Access
Spa
Massage
Concierge
Non-smoking hotel
Outdoor furniture
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Safe
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Location
45Car recommended
Grade: 45 out of 100
226Restaurantswithin 10 km
50Attractionswithin 10 km
Contact
1.5km south and 1.5km west of the Catholic Church of La Fortun Road to the Fortuna River Waterfall, Arenal Volcano National Park, La Fortuna de San Carlos 36-4417 Costa Rica
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This was definitely the worst hotel we stayed in during our time in Costa Rica. The hotel had told our tour operator that we had volcano views, we could see a bit of mountain ( not the volcano) and our poor friends who were downstairs and in the corner could see nothing but plants and mosquitoes. Our room was small and didn’t even have a wardrobe and only one stand to put a suitcase on, due to the doors with big gaps underneath we found unwanted creatures in our cases even though we tried to keep them zipped up but they had to be left on the floor, the same in the bathroom, no shelves or storage. The downstairs rooms do have a wardrobe but not the upstairs ones. Coffee maker has a lead that is too short so you can only use it if you put it on the floor, no milk or creamer supplied so you have to use the milk out of the minibar which has a price tag. There was only one bedside table and light and no chair in the room. Wi-fi was awful, we could just about get signal on our balcony but not inside the room, I think this was because we were in the furthest block but it is a nuisance. The windows do not have screens and the front ones have gaps big enough to put your hand through, obviously this is an insects paradise so expect to be bitten. We insisted that they taped around the windows, everywhere else we went in moderate hotels had insect screens and fitted doors. The pool area was nice but the chairs are so old and worn that only a few are comfortable. The jacuzzis weren’t particularly warm either. The serving staff were incredibly sullen ( except for one lovely young lady, I don’t know her name and she had little English but at least she would smile), the food was all fresh and very reasonably priced although the breakfast left a lot to be desired. We also thought the drinks were reasonable. They do a lovely passion fruit drink ( mocktail type) at the pool for $2. Be aware that if you request a boxed breakfast due to an early trip it will have been sitting in reception all night. We happened to go to reception to use the bird books ( as we had no internet) at 10pm and saw them sitting on the side and the staff member told us to take it and put it in our fridge as it would sit there in the warm atmosphere until collected in the morning. Ham sandwiches sat in warm temps for 8 hours may well make you ill! We found the reception staff helpful usually although there was no offer of help with luggage even though one of our party is in his mid 70s. They were willing to make calls to attractions to ascertain availability and prices etc. we booked the sloth walking tour with them and really enjoyed the experience. You can walk to La Fortuna waterfall but be aware it is 1.5miles which is mainly steep uphill walking. We enjoyed it but it was hard work! If I was in the area again I wouldn’t stay here, the rooms had too many bugs ( large nasty ones alongside mosquitoes, frogs, praying mantis etc!) and felt really old and cheaply done, the majority of the staff were sullen and the location is too far away from other restaurants etc.…
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Casa Luna as it is is a mixed bag but has the potential to be excellent. The main positive is the location and setting. It is set in lush grounds with views of Arenal Volcano which is really spectacular. We loved sitting on the balcony watching the birds. It is also one of the few mid budget options available in La Fortuna. The place sadly needs some maintenance however. Broken or missing tiles in and around the pool are really not acceptable in this day and age. Breakfast was also disappointing with very small portions. The evening meals aren't much better and there are definitely other better options nearby. Overall, would I stay here again? Yes- purely for the location and price.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We checked in at 2 am after a tiring journey from San Jose airport. The porter did not speak English and my daughters Spanish was not really up to it. We were both very thirsty hungry and tired. We were shown to our room where there was absolutely no information about the hotel other than a WhatsApp link which would only be answered during the day shift. There were two small bottles of water in the mini bar, which we drank but this didn’t really quench the thirst. I went out and woke the porter who gave me two more small bottles. The following morning I whatsapped reception to find out what time breakfast was, but received no reply. We went down at 9:10 anyway. My daughter is vegan and there were no specifically vegan options on the menu. The only offering was a bowl of fruit. I went to reception and asked if when they had accepted the booking they had known she was vegan and the receptionist said yes it was in the notes. I then asked if they could make her something special and I was told it was too late as breakfast finished at 9:30. I later found out that although breakfast finished at 9:30 the restaurant was still open for lunch menu. I asked if they could ensure that they could cater for a vegan for the next two days. The reply was that the restaurant “had been informed”. No assurance and no apology. I contacted our agent who spoke to the hotel. I then received a WhatsApp (without acknowledging my original request concerning the breakfast time) apologising and promising to put it right by the following morning. The following morning my daughter was just told she could make a meal by picking any individual constituents from items from the menu that could be considered vegan! The third morning we just skipped breakfast. Maybe if you check in during day shift and you are not vegan this place could be ok I will never know.…
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We really enjoyed this hotel and it was definitely a favourite for our daughters! Rooms are a little dark with a small bathroom but still plenty of room and a nice balcony. The real selling point was the hot tubs which we loved relaxing in after a day of activities. Lovely cocktails, best enjoyed in a hot jacuzzi so it doesn't matter if it's raining! Breakfast was good and enough choice for our time there (3 nights). We didn't have dinner in the hotel as we headed into La Fortuna one night and ate at a nearby restaurant which we could reach on foot the other 2 nights.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wow! I can’t say enough good things about this place. The hotel is close to the Fortuna waterfall with a gorgeous view of Arenal volcano. The room was extremely comfortable and clean, with a mini fridge and full balcony. The pool is great and there are also several different temperature secluded hot tubs as well. The restaurant was fabulous - every entree we had was great and breakfast was generous and delicious too. The staff was kind, attentive, and committed to excellent service. We purchased the romantic package which included a couples massage and dinner voucher - it all was amazing! Every detail from our arrival to departure was PERFECT A phenomenal value and an absolutely magical experience.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Get the Romantic Package - it is a great value and indulgent experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is my second time staying at Casa Luna and it didn't dissapoint. The grounds are absolutely stunning. So many birds and tropical lanscaping. The pool is clean and refreshing. We also got spa treatments that were absolutely incredible. Highly recommend that while you are there. The food was very good at their restaurant and the La Fortuna waterfall is very close by. The hotel staff was very friendly and helpful for everything we needed.
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Date of stay: February 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location with beautiful pathways to room and pools. The best meal we had in Costa Rica was at this hotel where we also enjoyed a fabulous open air massage. I would have given this hotel 5 stars but there was no bedside reading lamp in our room..only the overhead light. Staff was friendly and very helpful.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Get a massage and be sure to order the coconut flan at the adjoining Anaconda restaurant.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful boutique hotel with excellent restaurant, walking path, pool, hot tubs and spa. Our deep tissue massage was the best we have experienced! The front desk staff were exceptional- guiding our tour choices, welcoming and gracious!
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Casa Luna was wonderful and I would definitely recommend it as a hotel for other travelers to La Fortuna. The hotel grounds and gardens were wonderful to walk around and see all the beautiful Costa Rican flora. The food was very good with great prices for both food and drink. The staff was polite and helpful if we needed anything. They have semi-private hot spring pools which were very nice and relaxing. Our room had a great view of the Arenal volcano (though we couldn't see the top because of the clouds)...side note: there aren't screens on the windows. We did walk into part of Fortuna, just need to be careful as it is a two lane road with no sidewalk (we walked facing traffic) and there were locals walking along the road as well. No issues walking around there. Casa Luna is not in the hustle and bustle of "downtown" Fortuna which was nice. I would definitely recommend this hotel!…
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed at Casa Luna for 1 week in Jan and loved the location and the layout of the resort. Its quiet and with lush surroundings, Id recommend a room with a balcony overlooking the Arenal volcano which is quite magical. The location was perfect as there are a number of walkable points of interest and even a small grocery store less than a mile away. Accommodations are modest but very clean and just fine. I would recommend a few tweaks regarding room layout to make navigating around suitcases a bit easier, maybe a few more shelves, but these are small things. We would stay here again as the staff was great, kind and accommodating. The spa services were also lovely and we loved our 90 minute massage and facials. We were very happy here at Casa Luna and the front desk guys were adorable and helped us book additional tours and make the trip seamless.…
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Date of stay: January 2023
Rooms
Cleanliness
Service
Room Tip: Ask for a balcony
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$133 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa luna hotel la fortuna de san carlos, casa luna hotel and spa
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
42
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Claim Your ListingCASA LUNA HOTEL & SPA - UPDATED 2023 Reviews & Price Comparison (La Fortuna de San Carlos, Costa Rica) - Tripadvisor
Frequently Asked Questions about Casa Luna Hotel & Spa
Which popular attractions are close to Casa Luna Hotel & Spa?
Nearby attractions include Bogarin Trail (1.7 km), Arenal Oasis Wildlife Refuge (0.8 km), and Ecotermales Fortuna (3.9 km).
What are some of the property amenities at Casa Luna Hotel & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Casa Luna Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casa Luna Hotel & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Casa Luna Hotel & Spa?
Yes, free private parking nearby is available to guests.
What are some restaurants close to Casa Luna Hotel & Spa?
Conveniently located restaurants include Tiquicia Restaurant, D´mi Tierra. Comida típica, and Restaurante Travesia.
Are there opportunities to exercise at Casa Luna Hotel & Spa?
Yes, guests have access to a pool and locker rooms available in the fitness centre during their stay.
Does Casa Luna Hotel & Spa have airport transportation?
Yes, Casa Luna Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Luna Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Casa Luna Hotel & Spa have any great views?
Yes, guests often enjoy the mountain view available here.
Is Casa Luna Hotel & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.