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Traveler (1104)
Room & Suite (490)
Dining (72)
Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible5%
Travelers talk about
“chalet room”(13 reviews)
“butterfly garden”(43 reviews)
“junior suite”(48 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
All hotel details
Additional information
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (925)
Filter reviews
718 results
Traveler rating
287
229
101
62
39
Traveler type
Time of year
LanguageEnglish
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287
229
101
62
39
Show reviews that mention
All reviewschalet roombutterfly gardenjunior suitecosta ricainfinity poolhorseback ridingwinding roadkids rooman adventureamazing viewshowler monkeysjacamar tourstour guideevery morningtour deskhiking trailshanging bridges
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1 - 5 of 718 reviews
Reviewed 6 days ago

After a trip to Monteverde, Arenal and Samara in Costa Rica, I cannot say enough good things about the country, our excursions and each area we visited. Our other two hotels were great. I wish I could say the same thing about Arenal Lodge. It...More

1  Thank H4338TFerict
Response from Marco D, Operaciones at Arenal LodgeResponded 3 days ago

Greetings from Arenal Lodge. We apologize for any inconvenience you may have had. We have a compromise with the satisfaction of our clients and is very important for us to have this feedback. We are taking care of this issues and will correct it. Hope...More

Reviewed 1 week ago

My husband and two kids (age 12 and 9) stayed 2 nights in a chalet in August 2018 and loved it here. Lots of birds to watch from the giant chalet windows above the lodge with a great view of the volcano. The long driveway...More

Thank Karen H
Response from Marco D, Operaciones at Arenal LodgeResponded 3 days ago

Thank you very much for your visit and comment. Is good to realize that you had a good time with your family at Arenal Lodge. In this moment Arenal Lodge is working to provide high speed internet connection to the rooms so in your next...More

Reviewed 1 week ago

We stayed here for three days. Wish it was more, so we will visit again. The place is very rustic and felt like we were in the jungle. It was cold while we were there even though it was in July. They started a fire...More

Thank Jeff S
Response from Marco D, Operaciones at Arenal LodgeResponded 3 days ago

Thank you very much for your visit and comment. Is good to realize that you had a good time with your family at Arenal Lodge. In this moment Arenal Lodge is working to provide high speed internet connection to the rooms so in your next...More

Reviewed 1 week ago via mobile

We (a family of 4) stayed at the Arenal Lodge for 5 nights. Even though the cleanliness was good, most other things were severely lscking. A few examples are; the grounds and trails are poorly kept, the pools are turned off and need to be...More

Thank Mark G
Response from Marco D, Operaciones at Arenal LodgeResponded 3 days ago

Greetings from Arenal Lodge. We apologize for any inconvenience you may have had. We have a compromise with the satisfaction of our clients and is very important for us to have this feedback. We are taking care of this issues and will correct it. Hope...More

Reviewed 1 week ago

Arenal Lodge is the Perfect Location to the Volcano and to enjoy the surrounding sights. We really liked being up at a higher elevation because it was cooler than down in the village. Comfortable accommodations at a reasonable price.

Thank Wesley F
Response from Marco D, Operaciones at Arenal LodgeResponded 3 days ago

Thank you very much Mr. Wesley. Arenal Lodge thank your comment and the time you invested to made it. We really hope that you can visit us again, and recommend us to your family and friends. Best regard.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free Internet
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$72 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1104)
Room & Suite (490)
Dining (72)
Pool & Beach (68)
Amenities (53)
Family and Play Areas (15)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Judy F
19 May 2018|
AnswerShow all 2 answers
Response from RideOnTrailsCr | Reviewed this property |
Arenal Lodge is different than the Observatory Lodge.
0
Votes
Jess M
5 April 2018|
Answer
Response from reesecarp | Reviewed this property |
Yes. They have many rooms with a direct view but the Chalets are the best ones...floor to ceiling windows directly facing the volcano. You must get the Chalets.
0
Votes
hannahw1992
21 October 2017|
AnswerShow all 3 answers
Response from docsizar | Reviewed this property |
Hello, just saw this after a while. If you still need help finding rides let me know please
0
Votes
Room Tips
"Rooms at the top of the hill offer stunning views, but require a lot of steps."
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"The best View is the Chalet and quite peaceful."
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"Choose upstairs one on top of the hill"
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"The Honeymoon Suite and the suite beside have great view plus large rooms. You do have to walk down to the..."
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