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Sheraton Shanghai Waigaoqiao Hotel

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Traveler (367)
Room & Suite (90)
Dining (16)
Ratings and reviews
#44 of 5,355 Hotels in Shanghai
Certificate of Excellence
  • Excellent63%
  • Very good24%
  • Average9%
  • Poor2%
  • Terrible2%
Travelers talk about
“free trade”(26 reviews)
“bay leaf”(3 reviews)
“bathroom mirror”(5 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness center
Concierge
Spa
Wheelchair Access
4 Star Hotel
Sheraton Shanghai Waigaoqiao Hotel strategically situated in the China (Shanghai) Pilot Free Trade Zone, offers sophisticatedly designed 451 guest rooms and suites with stunning harbor view, as well as a Sheraton Club lounge on top of the hotel building and Sheraton Club rooms with...
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Location and contact
28 Jilong Road China | Pilot Free Trade Zone, Shanghai 200131, China
Name/address in local language
29.4 km to Hongqiao Airport
66 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (425)
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136 results
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55
48
25
5
3
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55
48
25
5
3
Show reviews that mention
All reviewsfree tradebay leafbathroom mirrorhuge pillowsconvenience store across the streetbeautiful hotelrooms are amazingbusiness districtwatch tvbuffet breakfast ischange roomstour grouproom was spaciousseparate showerbusiness tripwonderful stayswimming pool
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1 - 5 of 136 reviews
Reviewed 2 weeks ago

Stayed here for 2 nights prior to starting a Yangtze river cruise. Had all the trappings expected in a 4.5 to 5 star establishment. Our included buffet breakfast was fine, with a couple of items only warm, but that is fairly standard in buffets. Our...More

1  Thank Graham R
Response from Jenny X, SUPERVISOR MARKETING at Sheraton Shanghai Waigaoqiao HotelResponded 1 week ago

Dear " Graham R",   Thank you so much indeed for sharing your recent stay experience at Sheraton Shanghai Waigaoqiao with fellow TripAdvisor aficionados.   It is great to hear your satisfied on your recent stay experience with us. Meanwhile,we really appreciate your constructive feedback...More

Reviewed 2 weeks ago

I travel to Shanghai quite often for business and have been for the last two years. When I first started traveling here I stayed at this hotel as it was a quick 10min from my office/location there. I haven't stayed there recently (2018) but have...More

Thank Onuff
Response from Jenny X, MARKETING SUPERVISOR at Sheraton Shanghai Waigaoqiao HotelResponded 2 weeks ago

Dear "Onuff",   Thank you so much indeed for sharing your recent stay experience at Sheraton Shanghai Waigaoqiao with fellow TripAdvisor aficionados.   It is great to hear your satisfied on the value of money and our club lounge.   Meanwhile, I'm very sorry to...More

Reviewed 2 June 2018 via mobile

This is not my first stay at Waigaoqiao Sheraton, but this time its service is a lot better than my last visit. although it is not near to city center, subway is reachable. it takes 5-10 min to go to the subway station. 5 star...More

Thank Evan H
Response from Jenny X, supervisor marketing at Sheraton Shanghai Waigaoqiao HotelResponded 4 June 2018

Dear ”Evan H”,   Thank you for taking the time to share your experience in Sheraton Shanghai Waigaoqiao Hotel after your recent stay with us.   We are happy to hear that you were satisfied and enjoyed your stay with us. It is very motivating...More

Reviewed 28 May 2018 via mobile

A bit lower standard that normal sheraton ones, feel stange about the fact that we cannot order even a coke to your room after 23.00, very strange for a 5 stars hotel. A bit s Disapointed, rooms are in sheraton standards, breakfast and dinner were...More

Thank Anthony M
Response from Jenny X, supervisor marketing at Sheraton Shanghai Waigaoqiao HotelResponded 29 May 2018

Dear “Anthony M” Thank you for taking the time to share your experience in Sheraton Shanghai Waigaoqiao Hotel after your recent stay with us. We are sorry that we did not meet your expectations. I sincerely regret our shortfall on service and really appreciate your...More

Reviewed 26 May 2018

Beds were very comfortable, linens were first class, and the "extras" are all there, but there were a number of disappointments. Elevators are very slow and it took forever to get to our room. Once there, we discovered the Venetian type blind on the bathroom...More

Thank Betty668988
Response from Jenny X, supervisor marketing at Sheraton Shanghai Waigaoqiao HotelResponded 1 June 2018

Dear "Betty668988",   Thank you so much indeed for sharing your recent stay experience at Sheraton Shanghai Waigaoqiao with fellow TripAdvisor aficionados.   It is great to hear your satisfied on our room size and reception staffs. I will be sure to share them with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Room Service
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Wheelchair Access
Airport Transportation
Breakfast included
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Restaurant
Heated pool
Indoor pool
Details
Price range
US$84 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Shanghai
#43 Luxury Hotel in Shanghai
#119 Business Hotel in Shanghai
#270 Best Value Hotel in Shanghai
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$84 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Shanghai
#43 Luxury Hotel in Shanghai
#119 Business Hotel in Shanghai
#270 Best Value Hotel in Shanghai
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveler (367)
Room & Suite (90)
Dining (16)
Pool & Beach (3)
Business Center & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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TDR825
25 September 2017|
AnswerShow all 4 answers
Response from Aviator621 | Reviewed this property |
The rooms we had for my family had one with King bed and one with two doubles. The double bed did hold two of my kids but they are younger; would not try with two adults.
1
Vote
Matthias L
26 April 2017|
AnswerShow all 2 answers
Response from Garing23 | Reviewed this property |
We received shuttle service but not sure if it is standard as we had some delta airline perks.
0
Votes
Room Tips
"Stay away from holiday"
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"The higher up, the more beautiful the view"
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"The 27th floor was very quiet."
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"Get as high a floor as you can"
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