Just picked this hotel out of the blue because of its location and were so very pleased with everything about it. Its updated, clean and the staff is extremely helpful and kind. The location was great because you could walk to several outstanding restaurants and entertainment.
This hotel is really great for visiting In Providence place in Huntsville. Tesla owners and EV owners have plenty of charging. Rooms are nice and very clean. Looks to be newly renovated. Good family breakfast as well. I have stayed here twice and will stay more times. Management is awesome. Enjoy!
This hotel is conveniently located to everything we came to do including the new Orion Amphitheater. The room was extremely clean and was exactly what we needed. The front desk staff Etta and Curtis were efficient, kind, and genuinely kind. I highly recommend staying here for business or family travel.
This is quite possibly the best Springhill Suites / Marriott property in the United States. I am titanium currently and lifetime platinum with Marriott as well and have been at different properties and brands all over the country. This is our go to stopping point on our way from Northern KY to the beaches of the gulf and on the way back home. Today marks our 7th or 8th stay here since 2017. The rooms are amazingly clean, quiet, comfortable and feel fresh. The attention to detail of the cleaning and maintenance staff is quite apparent. One stay a few years ago I saw a maintenance person with the manager reviewing an ever so small water spot that had formed on a ceiling tile by the ice maker (something very minor in my mind) and was talking about how it was unacceptable and had to be corrected immediately. That kind of pride in a property is astounding and refreshing. Additionally, the customer service redefines expectations, pure and simple. Every time I check in my elite status is recognized and generally speaking we are treated like royalty! And it’s not just me. I have been in the lobby when others have checked in and noted that everyone gets fantastic treatment here. Be it cookies, extra towels, and a few more waters for my large family (something just offered and not asked for), to proactively providing a list of food places within walking distance, to offering up an ice cold can of a craft beer to my wife and I when checking in late after a long and harried drive, the service has just always been spectacular! I especially want to call out Tom, who is a true hospitality professional, who checked my family into this property today and I believe has done so for years. Tom’s presence and demeanor alone make this place well worth the 15-20 minutes off of I-65. He starts every visit off right by being super polite, informative, and literally has a knack for knowing exactly what you need before you even realize you need it. He is amazing. For anyone reading this thinking of staying here for a family stop over, for a business trip, for visiting family at college, or for a group sporting activity, please do. This Springhill will treat you right and please you in absolutely every way! From the bottom of my frequent traveler heart, thank you for being amazing! And thank you Tom for always setting the tone right to make it always a perfect stay :)…
I have done a substantial amount of travel, both for personal and business, and this was one of the best receptions that I have ever received! Tom was the most friendly and approachable check-in personnel that I have ever had the pleasure of meeting and dealing with...He absolutely made our night's stay a memorable one!
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