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TownePlace Suites Huntsville West/Redstone Gateway

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6500 Redstone Gtwy SW, Huntsville, AL 35808-2003
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (11)
Room & Suite (14)
Dining (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 16/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TownePlace Suites Huntsville West/Redstone Gateway
Updated 16/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 56 hotels in Huntsville
Location
Cleanliness
Service
Value
Your new home away from home while visiting Huntsville! The NEW TownePlace Suites is structured to meet all of your travel needs and is the ideal hotel for extended stays or brief nights while visiting Huntsville, AL. Enjoy one of our 120 guest rooms equipped with full kitchens and comfortable living space. Enjoy a complimentary hot breakfast each morning and unwind at our lobby bar each evening.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Kids stay free
Children's television networks
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Bar / lounge
Breakfast buffet
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
BBQ facilities
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
63Reviews2Q+A11Room tips
Traveler rating
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  • 16
  • 3
  • 5
  • 0
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Popular mentions
Ridley J wrote a review Oct 2021
Evans, United States49 contributions16 helpful votes
Beginning of our Westward trek for the Las Vegas wedding of our niece. We were greeted by the Front Desk, very warmly. Placed in Room #319 - nice view outside. Everything was nice, clean, and working. A very comfortable property. Nice kitchenette, that was stocked appropriately. Property is located within the new Business Development area of Huntsville, near the Boeing office. Easy to get around. Will plan to stay there again, when we come back to the Space and Rocket area. At check-out, we were asked if there were any issues, which I thought was nice. We enjoyed our stay, and will stay there again.
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Date of stay: September 2021
Value
Rooms
Service
Room Tip: Probably would choose top floor.
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Greg S wrote a review Jun 2021
Houston, Texas2 contributions1 helpful vote
Staff was very helpful, from front desk to morning breakfast server. Commend them on their hospitality. One staffer recognized the solution to my ability to solve my internet connection issue was out of the normal daily issue resolution called me back and provided a number to the hotels IT help desk. All interface with staff was friendly. Really appreciate that.
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Date of stay: June 2021
Value
Service
Sleep Quality
Trip type: Traveled on business
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Joe F wrote a review Jul 2020
Huntsville, Alabama15 contributions2 helpful votes
The folks at the front desk are very nice, friendly and willing to help. As far as the room, missing almost everything one knife, one plate... Do not even try to do any cooking there. Range is dirty, full of crumbs. Floor only vacuum once a week. vinyl flooring gets sticky, but not cleaned. We have asked to have someone mop the dining area over 2 weeks with no result! told the manager, but the maid is too busy! We will be here close to a month. There are quite a few staying here not wearing masks even though the state of Alabama requires it! Free breakfast is a small bottle of water, a small muffin and an orange/banana/apple. Rooms are filled up. Thought they were to be no more than 50%. Sanitizing wipes on the rooms is a laugh. they give us 2 wipes but only if you ask.
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Date of stay: July 2020
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Response from Timothy Whitehead, General Manager at TownePlace Suites Huntsville West/Redstone Gateway
Responded 22 Aug 2020
I'm sorry that your hotel experience was anything but satisfactory it seems. Indeed, we've been ensuring that every room gets cleaned (at a minimum) every 3 days. In addition, if you need extra kitchen items (i.e. knives, plates, etc.)...please just ask and as you said...the folks at the Front Desk are willing to help. I am the manager of the hotel...and indeed, I never spoke with you regarding your stay...so I'm a bit confused by your review regarding the maid being too busy?. Although I could be entirely mistaken as is sometimes the case. Regardless, sorry again for your poor experience, but thanks for your input and comments which help us improve and continue to strive for getting better...which we undoubtedly will. :-) Thanks,
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Kayla J wrote a review Jun 2020
Largo, Florida8 contributions3 helpful votes
The non-refundable pet fee of $150 needs to more accessible to guests. I was not aware of this fee until check in. Unless you search on the website, it just tells you that the hotel is "pet friendly". If I had known about this fee, I would have stayed somewhere else. I will not be staying at any Marriot hotels in the future.
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Date of stay: June 2020
Value
Location
Service
1 Helpful vote
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Response from Tim Whitehead, General Manager at TownePlace Suites Huntsville West/Redstone Gateway
Responded 16 Jul 2020
I am so sorry for the miscommunication and all-around confusion. I will research the online message regarding the pet fee and request any/all necessary/possible changes if need-be. Please contact me directly if you'd like. I appreciate you taking the time to relay your opinions and comments...which help us improve our services and product to hopefully make more guests happy. Thanks very much,
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MrPerfect wrote a review Feb 2020
Atlanta, Georgia2 contributions
I always stay here but my last stay (this past weekend President day) sums it up for me that I won’t be back again. I’ve always had a Marriot form when I stay but the manager on duty (not general manager) decided to let me know my form was invalid even though it expired March 1, 2020. She tried to convince me that it expired November 2019 & I was like that do not add up. So I was pissed off my rate was $39.00 now I had to switch over to the government rate for one night which was $96!!!! I had to pay a total of including incidentals $140.00 but the total came out to be $112.40. They do not know what they are doing far as accommodations & providing customer service. The hotel is going down & employee’s just as clueless
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Date of stay: February 2020Trip type: Traveled on business
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Response from Tim Whitehead, General Manager at TownePlace Suites Huntsville West/Redstone Gateway
Responded 16 Jul 2020
I'm sorry that your Marriott Employee Rate form was deemed invalid for whatever reason. Regardless, I appreciate your patronage nonetheless. Thanks,
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PRICE RANGE
US$123 - US$234 (Based on Average Rates for a Standard Room)
LOCATION
United StatesAlabamaHuntsville
NUMBER OF ROOMS
120
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Frequently Asked Questions about TownePlace Suites Huntsville West/Redstone Gateway
Which popular attractions are close to TownePlace Suites Huntsville West/Redstone Gateway?
Nearby attractions include Civil Axe Throwing - Huntsville (6.7 km), Huntsville Botanical Garden (4.2 km), and U.S. Space and Rocket Center (2.6 km).
What are some of the property amenities at TownePlace Suites Huntsville West/Redstone Gateway?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at TownePlace Suites Huntsville West/Redstone Gateway?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at TownePlace Suites Huntsville West/Redstone Gateway?
Guests can enjoy free breakfast, a lounge, and barbeque facilities during their stay.
Is parking available at TownePlace Suites Huntsville West/Redstone Gateway?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites Huntsville West/Redstone Gateway?
Conveniently located restaurants include Connors Steak & Seafood, Ol Heidelberg Cafe, and Yellowhammer Brewing.
Are there opportunities to exercise at TownePlace Suites Huntsville West/Redstone Gateway?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at TownePlace Suites Huntsville West/Redstone Gateway?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites Huntsville West/Redstone Gateway?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does TownePlace Suites Huntsville West/Redstone Gateway offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to TownePlace Suites Huntsville West/Redstone Gateway?
Many travellers enjoy visiting Burritt on the Mountain (12.5 km), Huntsville Madison County Veterans Memorial (9.0 km), and Alabama Constitution Village (9.0 km).