Hotel Shelter
19,20 & 21,Venkatesa Agraharam Street (Opp.Saibaba Temple), Chennai (Madras) 600004 India
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About
3.0
#299 of 588 hotels in Chennai (Madras)Location
Cleanliness
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Value
HOTEL SHELTER is an exclusive three star hotel in the heart of Chennai. This inimitable hotel in Mylapore, the heritage centre of Chennai, is in close proximity to the ever stupefying Marina beach. We pride in our capacious, comfortable air- conditioned rooms, hygienic, tasty multi- cuisine restaurants, a well- endorsed bar, secure, round the clock communication networks, well planned banquet halls, etc. We offer to enthrall you with the best south Indian hospitality in perfect luxury.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Mini golf
Kids stay free
Indoor play area for children
Valet parking
Wifi
Paid internet
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snorkeling
Aerobics
Darts
Patio
Table tennis
Board games / puzzles
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Mosquito net
Newspaper
Outdoor furniture
Doorperson
First aid kit
Umbrella
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Bath / shower
Soundproof rooms
Housekeeping
Room service
Safe
Seating area
Separate living room
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Hindi, Tamil
Location
19,20 & 21,Venkatesa Agraharam Street (Opp.Saibaba Temple), Chennai (Madras) 600004 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 71 out of 100
71
Chennai Airport
11.5 km•
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Rental Cars
39 Restaurants
within 0.5 kilometers
103Reviews1Q+A19Room tips
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Detailed Reviews
Let me begin by saying that the hotel is situated in the most weird part of the city. Since i don't belong to Chennai, all i can say is that i could see nothing around it other than small shops and some what of a slum.
Let's enter the hotel now, looks like a typical set up from a set of people who don't care about service or anything else. The fact that they own a property is merely enough. The room was quite small and congested. The floor mat was a towel which looked like it was used by at least 20 people before me. The loo didn't have the water turned on, i mean at least take care of that before you let a person check in.
The Air conditioning was quite efficient and the plus was the wi fi connectivity, nothing to complaint about on that front. Comforting sleep until 8 am and then the traffic starts to wake you up. (Psst...Cause its next to the main road)
Now towards breakfast, good looking south indian food was as cold as a fish. Total heart breaker!! Who could ever imagine eating cold idli and sambar colder than room temperature. Killed the entire experience...!
Oh! and don't forget to trip on the jazzy blue light in the lift...! It'll take you alllll the way...! All the best if you end up here...!
May the common gods of Tamil Nadu & Hospitality don't let you end up here, even if it may be because of your mis deeds ! :P
Let's enter the hotel now, looks like a typical set up from a set of people who don't care about service or anything else. The fact that they own a property is merely enough. The room was quite small and congested. The floor mat was a towel which looked like it was used by at least 20 people before me. The loo didn't have the water turned on, i mean at least take care of that before you let a person check in.
The Air conditioning was quite efficient and the plus was the wi fi connectivity, nothing to complaint about on that front. Comforting sleep until 8 am and then the traffic starts to wake you up. (Psst...Cause its next to the main road)
Now towards breakfast, good looking south indian food was as cold as a fish. Total heart breaker!! Who could ever imagine eating cold idli and sambar colder than room temperature. Killed the entire experience...!
Oh! and don't forget to trip on the jazzy blue light in the lift...! It'll take you alllll the way...! All the best if you end up here...!
May the common gods of Tamil Nadu & Hospitality don't let you end up here, even if it may be because of your mis deeds ! :P
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Date of stay: March 2015Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip:Â Higher floors might have less noise, unfortunately i was put on the 1st.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel has to improve the service. For me the internet was not working, the TV channels has problems, the window door could not be bolted. The breakfast was normal for the price paid. location is good, central from any point.
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Review collected in partnership with Cleartrip
Date of stay: February 2015Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our stay in this basically average hotel was rather spoilt by being charged 1501 rupees for half a bottle of the worst wine that I have tasted in years. Subsequently in Port Blair I encountered the same wine (which I left severely alone!) at 965 rupees for a full bottle. We also got off to a bad start when arrived in the early hours, to find no booking registered, despite the fact that I had an email informing me that a booking had been made. The room was very noisy, opening onto a street market, with no double glazing. It contained no mini bar, no safe, no hotel information, and apparently no facilities for laundry. There were two hangers in a half-length wardrobe. The wet room was so arranged that, having had a shower, one had to wade to the loo. The restaurant is rudimentary, and the breakfast buffet cold. The English spoken by the staff is rudimentary. There were two electricity failures in five hours.
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Date of stay: March 2015Trip type: Traveled as a couple
Rooms
Cleanliness
Service
Room Tip:Â Choose another hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello friends after a long time I booked at Hotel Shelter-Mylapore. Front office team greeted me in very nice way. They follow all Protocols. Rooms are neat and clean. Breakfast is really good. I spent some time in indoor games as well as gym.
Only two kilometres to Marina beach and 300 meters to temples. People who travels chennai must try because of local culture and exploring gives happiness.will refer my friends and families.
Only two kilometres to Marina beach and 300 meters to temples. People who travels chennai must try because of local culture and exploring gives happiness.will refer my friends and families.
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Date of stay: February 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Shelter Mylapore, Owner at Hotel Shelter
Responded Feb 23, 2021
Sir thanks for your feedback. we look forward to your next stay with us. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Improved. Good for solo travellers. Safe place. Good food. Bar has some privacy. Really good for people travelling solo and for business. Located in center of chennai easily accessible. Planning to visit with family next time. Travelling from here to anyplace is less tiring.
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Date of stay: August 2021Trip type: Traveled on business
Room Tip:Â One advantage you can call the hotel and ask for requests and timing adjustments. They are really...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Shelter Mylapore, Owner at Hotel Shelter
Responded Nov 14, 2021
Sir, thanks for your valuable feedback. Please visit us again and do recommend us to your friends and family.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
good hotel to stay very nice food cleaned rooms helpful staffs overall good hospitality i can recommend this hotel.we i checked in the evening the room were ready there were some foreigners also staying.
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Date of stay: January 2015Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Shelter Mylapore, Owner at Hotel Shelter
Responded Feb 6, 2021
Dear Priyawaran, Greetings from Hotel Shelter-Mylapore!!! Thank you for your valuable feedback, We are happy to accommodate you. Hope you have enjoyed your stay at Hotel Shelter. Kindly refer your friends and family to experience at Hotel Shelter. Thanks Regards Muthu Kumar Front office Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It literally lives up to its name - Provides a Shelter, maybe from rain
My booking with the hotel is the only thing which went smoothly. Clearly, they are wide open given their poor quality.
The hotel infrastructure itself is not bad. But it is in a crowded part of Chennai, one way street and next to a noisy temple. The front desk staff, particularly a gentleman called Senthil are trained to be rude and unhelpful. You can ask them anything - the answer is first NO before they begin answering. The door man and security were helpful and friendly - saving grace.
The rooms are ok....but clearly some idiot has designed the whole place. If you stand in bathroom in front of the mirror, you will find the door pushing you out or getting in your way....there are many such irritating features designed to inconvenience the person staying.
The windows are flimsy; given that there is a noisy temple next door - you expect they will have better windows. The break fast is classy simple and zen. No Dosas ! (hello - are we in Chennai). When I was diaolguing about this with the waiter, in wafts in the the General Manager (a Lady). She pokes at the food and then asks the waiter - "Is this Pongal or Upma ?!!!" So clearly even she found it difficult to understand what is being served. Pathetic.
Most importantly, they cheated us. I paid an advance for two rooms (including one of our close friend who was a guest). Inspite of this, they charged him. We had booked a couple of rooms and they charged different rates to different people ! Although we checked in on the same day.
If there were Negative five stars, I would have given it. Stay away from this hotel.
I
My booking with the hotel is the only thing which went smoothly. Clearly, they are wide open given their poor quality.
The hotel infrastructure itself is not bad. But it is in a crowded part of Chennai, one way street and next to a noisy temple. The front desk staff, particularly a gentleman called Senthil are trained to be rude and unhelpful. You can ask them anything - the answer is first NO before they begin answering. The door man and security were helpful and friendly - saving grace.
The rooms are ok....but clearly some idiot has designed the whole place. If you stand in bathroom in front of the mirror, you will find the door pushing you out or getting in your way....there are many such irritating features designed to inconvenience the person staying.
The windows are flimsy; given that there is a noisy temple next door - you expect they will have better windows. The break fast is classy simple and zen. No Dosas ! (hello - are we in Chennai). When I was diaolguing about this with the waiter, in wafts in the the General Manager (a Lady). She pokes at the food and then asks the waiter - "Is this Pongal or Upma ?!!!" So clearly even she found it difficult to understand what is being served. Pathetic.
Most importantly, they cheated us. I paid an advance for two rooms (including one of our close friend who was a guest). Inspite of this, they charged him. We had booked a couple of rooms and they charged different rates to different people ! Although we checked in on the same day.
If there were Negative five stars, I would have given it. Stay away from this hotel.
I
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Date of stay: December 2013Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â If in get out. If not, stay out
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is the perceptive and friendly service that makes it worthwhile staying in this hotel.
Hotel is clean but can be improve. The staff are social at just the right level and they go to great length to make you feel at home. Food quality are good . Very close to temple, market and local sightseeing . Staff are always ready to help with polite. Special Thanks to Geeta Madam ...Thanks
Hotel is clean but can be improve. The staff are social at just the right level and they go to great length to make you feel at home. Food quality are good . Very close to temple, market and local sightseeing . Staff are always ready to help with polite. Special Thanks to Geeta Madam ...Thanks
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Date of stay: August 2015Trip type: Traveled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Shelter Mylapore, Owner at Hotel Shelter
Responded Feb 6, 2021
Dear Mr.Vikram S Greetings from Hotel Shelter-Mylapore!!! Thank you for your valuable feedback, We are happy to accommodate you. Hope you have enjoyed your stay at Hotel Shelter. Kindly refer your friends and family to experience at Hotel Shelter. Thanks Regards Muthu Kumar Front office Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice Hotel, Would reccommend others
Good room with a good luxury(AC/Refrigerator/Hot water etc)
Nice restaurant (very tasty food) (Got a 15% discount on my citibank for Food)
I had been there for visa interview, It is close to OFC & Visa consulate office
Which is around 3Kms to both the places
Good room with a good luxury(AC/Refrigerator/Hot water etc)
Nice restaurant (very tasty food) (Got a 15% discount on my citibank for Food)
I had been there for visa interview, It is close to OFC & Visa consulate office
Which is around 3Kms to both the places
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Review collected in partnership with Cleartrip
Date of stay: April 2015Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in this hotel for one night, The staff was very polite in allowing us to check in early around 7:00 am even though I forgot to inform him. As we were traveling with kids the reception staff was very polite and friendly.
The breakfast was okay.
The rooms are little small for 2 adults and 2 children however i feel for the room tariff charged it was reasonable.
The breakfast was okay.
The rooms are little small for 2 adults and 2 children however i feel for the room tariff charged it was reasonable.
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Date of stay: November 2014Trip type: Traveled with family
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"One advantage you can call the hotel and ask for requests and timing adjustments. They are really helpful in all aspects"Read full review
LOCATION
IndiaTamil NaduChennai DistrictChennai (Madras)Mylapore
NUMBER OF ROOMS
51
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Shelter
Which popular attractions are close to Hotel Shelter?
Nearby attractions include Mylapore (0.4 km), San Thome Church (0.4 km), and Shirdi Sai Baba Temple (0.4 km).
What are some of the property amenities at Hotel Shelter?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Shelter?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Shelter?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Shelter?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Shelter?
Conveniently located restaurants include Rayar's Mess, Karpakambal Mess, and Ratna Cafe.
Are there opportunities to exercise at Hotel Shelter?
Yes, guests have access to a fitness centre during their stay.
Does Hotel Shelter have airport transportation?
Yes, Hotel Shelter offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Shelter?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Shelter offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Shelter?
The staff speaks multiple languages, including English, Hindi, and Tamil.