We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Gateway Hotel IT Expressway Chennai

Traveler (226)
Room & Suite (75)
Dining (52)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Supreme comfort and technological convenience highlight our various room categories. We have 200 elegantly appointed rooms including 4 luxurious suites. The rooms are well equipped to cater to the needs of business and leisure travellers alike. Every room is designed for comfort and convenience and comes with a King-size bed or twin beds. These modern rooms are suitably equipped with a 40” LED TV, a DVD player on request and a bathroom with a walk-in glass shower cubicle.
Read more
Property amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Restaurant
Breakfast included
Free High Speed Internet (WiFi)
Airport Transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Sauna
Shuttle Bus Service
Wheelchair Access
Show more
Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Trendy
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct & Save 10%
Location
Full view
Contact
309 Chennai (Madras) Old Mahabalipuram Road Sholinganallur, Chennai (Madras) 600119 India
E-mail hotel
Getting there
Chennai Airport11 km
See all nearby hotels
Reviews & more
835Reviews
233Photos
4Q+A
100Room tips
Traveler rating
  • 520
  • 243
  • 52
  • 10
  • 10
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
Very good experience during our meeting in Hotel Taj Gateway, Chennai.Very supportive staff of Banquet, well managed and organized during meeting.Well managed and helpful during arrival and departure by reception staff.Good quality of meals during the stay.
Read more
Review collected in partnership with Taj Hotels & Resorts
Response from GM_GatewayChennai, General Manager at The Gateway Hotel IT Expressway Chennai
Responded 1 week ago
Dear Stay2403027795, Warm greetings from The Gateway Hotel IT Expressway , Chennai! Thank you so much for such a generous review of the hotel pertaining to your banquet experience at our convention and meeting facility while you were here for a conference. It has always been the endeavor of the hotel to offer seamless service to all our patrons. In fact, this hotel has the single largest facility for catering to Meetings, Incentives, Conferences and Events and the kitchen brigade along with the team banquet operations in food and beverage service strive to deliver an exceptional experience always. I have shared your wonderful note of appreciation with the team and they were immensely delighted on perusing through the same. Reviews like these go a long way in boosting the morale of the associates and inspire the team to deliver beyond expectations . I would like to thank you once again for your brilliant review and look forward to your continued patronage . Season's compliments ! Kind regards, Indranil Ray General Manager
Read more
+3
Hotel's Favorite
Pros: * Very helpful and courteous staff - I was offer a complimentary early checkin, room service was always prompt, checkin and chekout process was a breeze. A special mention for Chitra and Surendran for making my stay comfortable. * Nice business hotel - spacious lobby,
Read more
Response from GM_GatewayChennai, General Manager at The Gateway Hotel IT Expressway Chennai
Responded 2 weeks ago
Dear TheHalf BloodPrince, Thank you so much for your brilliant review of my hotel, The Gateway Hotel IT Expressway Chennai on the Tripadvisor pertaining to your recent stay with us. While perusing through your appreciative , detailed review , I was immensely delighted to note that you had a very comfortable and relaxed stay in the hotel and the associates were responsive, courteous and endeavored to ensure their very best in trying to make you feel at home. I have taken the liberty of sharing your review with all my associates and they were thrilled to know that they had exceeded your expectations while delivering a seamless service experience. It was great indeed to know that the welcome experience was made delightful with an early check in followed by the prompt delivery of In room dining, the in room sleep experience , the aesthetics and comforts of the bed , the excellent quality of the room linen, in room amenities , the outdoor swimming pool and the well equipped gymnasium, and each of these touch points helped in building up your visit into a memorable stay . I have passed on your compliments to Chitra and Surendran and they are indeed overjoyed.Such glowing notes go a long way in boosting the morale of the team I look forward to the pleasure of welcoming you back to my hotel on your next trip to the city. Thanking you , With best wishes and compliments of the festive season, Kind regards, Indranil Ray General Manager
Read more
Stayed at this hotel for two nights for a meeting. The rooms are nice and well furnished. Comfortable beds. Clean toilet. Toiletries are good. Meeting rooms are nice. Only issue is the food. Same type of food everyday which is tasteless except for desserts on couple of occasions
Read more
Response from GM_GatewayChennai, General Manager at The Gateway Hotel IT Expressway Chennai
Responded 1 week ago
Dear Kranthikpebbili, Season's greetings and warm wishes for the New Year from The Gateway Hotel IT Expressway, Chennai! Thank you so much for your valuable review on the TripAdvisor pertaining to your recent two nights stay in the hotel while you were here in Chennai for a conference. While perusing through the review I was immensely delighted to note that the overall facilities and services in the hotel met up with your expectations especially the aesthetically designed rooms , the comfortable beds , the in room amenities , toiletries, and the very ergonomically designed , well equipped meeting rooms at the convention center. I have also passed on to the kitchen brigade, your feedback pertaining to the monotony of the buffet spread and the visible lack of taste and variety . Please accept my sincere apologies for the same and be rest assured that I and the Executive Chef have already initiated corrective measures, reviewed and redesigned the cyclic buffet menus at the international all day diner apart from the banquet cyclic menus for conference lunches and dinners. I would like to thank you once again for all your valuable inputs and an excellent feedback. I look forward to the pleasure of welcoming you back on your next trip to the city. Thanking you , Kind regards, Indranil Ray General Manager
Read more
Horrible experience. We are currently staying at the Gateway hotel on OMR Chennai. This morning we noticed our XUV car with water seepage marks on the bonnet while the valet returned with the car. They tried to dry rub the marks and used lemon to get rid of the marks and in the
Read more
Response from GM_GatewayChennai, General Manager at The Gateway Hotel IT Expressway Chennai
Responded 3 weeks ago
Dear Mr Kaushik R, Warm greetings from The Gateway Hotel IT Expressway Chennai! At the very outset, I would like to thank you for patronizing my hotel pertaining to your year end vacation in Chennai with your family . The team and I always endeavor to ensure that the guests staying with us enjoy a seamless experience. It is most unfortunate that we did not live up to your expectations and in any manner if you have experienced discomfort in our interaction, please do accept my sincere apologies for the inconvenience caused. I assure you that I do take onus for each and every moment of truth that transpires in my hotel pertaining to any and every guest experience and incident .I have already initiated corrective measures to address the issue . I would request you to kindly treat this as an aberration . We were looking forward to seeing you and the family on the 31st Dec evening at the international all day diner so that we could bring in the New Year together . However, since , you had other plans , we missed you . We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm wishes and Season’s Greetings ! Kind regards, Indranil Ray General Manager The Gateway Hotel IT Expressway Chennai
Read more
I visited this hotel with my family. We all liked the stay. The buffet breakfast had good spread. We stayed in a suite, was quite spacious. The staff was very courteous too. The hotel is bit far from the railway station. There are lot of eating options nearby.
Read more
Response from GM_GatewayChennai, General Manager at The Gateway Hotel IT Expressway Chennai
Responded 2 weeks ago
Dear Akapoor_Traveller, Warm greetings from Chennai and a Happy New Year! Thank you so much for a brilliant review of my hotel , The Gateway Hotel IT Expressway Chennai on the Trip Advisor pertaining to your recent stay with your family. I have perused through the review and was immensely delighted to know that the family enjoyed the overall facilities and services at the hotel and were very satisfied with the breakfast buffet spread , the aesthetically designed , comfortable and spacious suite and the courteous and responsive associates who endeavour to ensure that each of our patrons enjoy a memorable stay. This hotel is at the hub of the information technology expressway and is thus a bit far away from the central railways station but there is easy connectivity across . As you have correctly observed, there is an excellent selection of ala carte options from the restaurants within the hotel and the stand alone restaurants located in easy proximity outside, I look forward to the pleasure of welcoming you back on your next trip to Chennai. Thanking you, Best regards, Indranil Ray General Manager.
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Mini Bar
PreviousNext
12345615
Dont go in swirl if you are a north indian or if you are not an Indian. Only local people can go there. Reason. I went there for a party on sat 04/12/16 and some local guys were smoking weed in smoking zone. I am the regular customer to gateway so I know the reputation of property, so i suggested them, not to smoke weed inside, but they ask me to close the smoking zone door because they were doing something wrong. But I didn't close because i am suffocating inside and then they started abusing me in Tamil, local language, they pushed me to go outside smoking zone. But I said NO, i wont go because my drink was in the smoking zone. I didn't raise a hand on them but they did. Then I called bouncer, management inside the smoking zone to handle them, when management came, they asked me to go outside of smoking zone because they want to sort out individually. Then i went outside smoking zone hoping something will happen good but like after 5 mins everybody was in smoking zone (management,guys who were smoking weed,bouncer,security in charge) was laughing together like these guy didn't do anything,and they were telling me that those guys are not smoking some other guys did that. I got surprised because I saw a weed roll in their hand and what rubbish management was telling me. Just to sort out and just to handle crowd. Like are you serious The Taj? Can everybody smoke weed in your property? Because that's what your management wants to say. I seriously felt bad because the first time in Chennai after 2 years,I felt like I am a north Indian, I am a hindi guy, I am a outsider in my own country, and the gateway people made me to write that. Two suggestions I want to give you. 1. To The Taj gateway If you don't have experienced working people and you don't follow your own rules just to sort out then don't get into Taj's chain. You are actually spoiling Taj's name and standards. 2.To all my north Indian friends out there. DONT GO. Trust me. There are lot of other places to hangout on OMR. If you wants to spoil your weekend you can go to gateway.
Given that this is primarily a business hotel, I would think that Taj and the local management would not want to tarnish reputation. It's unclear to me what the legalities are, however I can say that if this were common practice (to allow this sort of activity) that many very large companies would stop allowing their people to stay at this property.
1 vote
Show all answers
Do you have message facilities in your hotel ?
Yes they do and their deep tissue massage is great. It really relaxed every muscle of the body.
0 votes
Show all answers
We had previously arranged private driver to pick us from the airport. It took us 30 minutes to arrive to the hotel. As well as this service, I had also arranged a driver to go to the office every morning. So you should not find any problema arranging it. Regards
1 vote
Show all answers
كم سعر الليلة الواحدة في الفندق
"Pay a bit extra and choose a pool view room"
"Avoid wall facing rooms - there are a few"
"Ask for a quite room in the rear to avoid street noise."
"No comment"
"Try not taking the Main road facing in case you are a light sleeper."
PreviousNext
12345620
PRICE RANGE
US$83 - US$133 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduChennai DistrictChennai (Madras)
NUMBER OF ROOMS
200
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing