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4.5
#39 of 588 hotels in Chennai (Madras)
Location
Cleanliness
Service
Value
Welcomhotel Chennai is located in the heart of the city, that is known for enchanting temples, warm people and delicious cuisine. Beautifully blending the traditional Indian hospitality with the efficiency of modern technology, this upscale hotel provides the convenience and comfort of home with warm and efficient service, making 'Welcomhotel Chennai' truly yours. The hotel was opened on 18th October 1975, marking the entry of ITC Limited - into the hotel business. The hotel is 8 stories high and has 90 rooms, including 5 Executive Suites (with an area of 60-69 sq m). 43 Club rooms (with an area of 46-60 sq m), 26 Superior rooms (with an area of 33-37 sq m) and 16 Deluxe rooms(with an area of 23-27 sq m). Dining & After Hours offers choice of 4 outlets & 1 Chocolate Boutique : "Earthen Oven"- a North Indian specialty restaurant (12:30 PM to 2:45 PM and 7:30 PM to 11:45 PM (Saturday & Sunday) and 6:30 PM to 11:45 PM (Monday to Friday), "WelcomCafe Marina", 24-hour multi-cuisine restaurant, "My Deli" (9 AM TO 8 PM.), serving light snacks, "Durrant’s Bar" (12 PM to 11:45 PM) and "Fabelle" - The Chocolate Boutique (9 AM TO 10 PM). The hotel has the famous banquet halls - "Mandapam" on the 2nd floor & "Sagari" on the 8th floor. The hotel has outdoor swimming pool for resident guests only operational from 7 AM to 7 PM. ITC Hotel Group is now on the Global Distribution System(GDS), with its own private label code - ' IZ'. Pets are not allowed. All guests are required to produce a valid government approved ID (passport, driving license, voter ID) at the time of check-in. Foreign nationals must produce a valid passport & visa.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Welcomhotel by ITC Hotels, Cathedral Road, Chennai
1,464 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Chennai, Welcomhotel by ITC Hotels on Cathedral Road is lauded for its comprehensive amenities, including a state-of-the-art gym and a luxurious pool. Guests have called out the diverse breakfast options, adding to the comfort of their stay. While the hotel's atmosphere is generally considered stylish and welcoming, with the exception of an occasional unsettling color scheme, the rooms earn praise for their cleanliness and style.
A few travelers, however, have reported issues with the air conditioning. The prime location is a highlight, offering easy access to city attractions and panoramic views. Service at the hotel is often described as friendly and professional, contributing to the hotel's reputation for exceptional value and overall cleanliness.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Exceptional
Cleanliness
Spotless
Service
Attentive
Amenities
Comprehensive
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For an understandable amount, a suite with two rooms - a bedroom with bath, a living room with Iptv can be enjoyed in a comfortable and well located way. The service is good and the fittings and fixtures are world class. Tea and coffee can be made. Bathtub , Swimming pool and Gym are some of the great facilities. Breakfast is a vast platter and ranges from South Indian to Intercontinental ( I had Belgian Waffle with cream and honey).
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rohit Mallick, Owner at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded Sep 2, 2022
Dear Guest, Greetings from Welcomhotel Chennai. We thank you for choosing to stay with us and for sharing your wonderful feedback on this forum. It is the continued encouragement of patrons such as yourself that motivates the team to deliver exceptional experiences to our guests. We have shared your feedback with the entire team working relentlessly to make a memorable stay for all our guests. Your appreciation for our guest rooms, service quality, food and hotel facilities have been well noted and shared with our team members. We look forward to welcoming you back to your residence in Chennai . Responsibly yours, Rohit Mallick General Manager
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Visited this property for my recent business trip. Hotel is located in heart of the city. Post lockdown public transport is an hindrance however hotel offers pick up and drop services for guest. I noticed regular sanitation happening in different parts of the hotel during my stay making me feel safe. Upon reaching early I was offered complementary early check-in and on request Saravana was very kind to offer my late chout as well. A good stay location at chennai.
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Date of stay: June 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deependra Rana, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded Jun 12, 2021
Dear monisharajan06, Greetings from Welcomhotel, Chennai We wish to thank you for taking the time to provide us with your valuable feedback and kind words of recognition. Your comments motivate us to foster more such ‘Moment of Trust’. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality" .We have shared your feedback with Mr Sarvanan and the entire team ,working to make our guest's experiences memorable. Dhanyawad (Thank you). Deependra Rana GENERAL  MANAGER WELCOMHOTEL BY ITC HOTELS CATHEDRAL ROAD CHENNAI 600 086 TAMIL NADU INDIA
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The hotel is located right next to main road and at easy distance of 1km from US consulate. I was a solo traveller and had to stay for 3 days in Chennai. I am very glad that I chose Welcomhotel for my stay.
My flight got delayed and I arrived late in the night to the hotel. There is lot of safety measures taken starting with thermal scanning, baggage scanning. The receptionist ( Kabeer) was kind enough and I was in for a surprise when I got upgraded to a suite !! That was cherry on the cake experience after a delayed flight & hungry self !
The restaurant takes last order at 9:45pm And sadly I was late. But Shankar from the earthy oven restaurant was my food saviour. He was kind enough to oblige and take my order and deliver to my room. The veg dum biryani was awesome.
The lifts are sanitized too, and you can see option for contactless access to your floor in the lifts. Every floor and almost every corner has hand sanitizer ( no, not the cheap ones!!)
The housekeeping services were excellent. They would tidy the room, change the blanket, pillows daily. I was surprised again. I thought it would be done just once or on request ! Prakash from the house keeping department did an excellent job. Made sure every thing was intact, clean and was replenished.
Since the temperature in Chennai is humid to hot, the thermal scanner can actually show you have high temperature! This happened to me and I actually freaked out. Like I was alright 15 mins ago before I stepped out and when I came back again,the scanner showed status as "elevated". I was bit irritated thinking may be there was an issue. But a staff guy who had just assisted me at the breakfast lounge came to me, got the misunderstanding at the entrance and asked me cool down ! Scanned again and I was shown normal! Damn the weather !! Thank you for the help ( I don't rmbr the name. I think it was Kennedy)
The food-- wow, beyond satisfaction ! I am not a fan of too many options. Which is just a wastage of food. This buffet was just perfect. 5/5 for the food, service and the taste.
I am glad that I chose this hotel and wish to stay again if I have to visit Chennai ever.
Good luck & thank you team WecomHotel. You made me feel safe and comfortable. My family were relieved after I showed them around on the call ! Thanks again.
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Date of stay: January 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deependra Rana, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded Jan 6, 2021
Dear Thetangledhuman, Greetings from Welcomhotel, Chennai We wish to thank you for taking the time to provide us with your valuable feedback your comments motivates us to foster more such ‘Moment of Trust’. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality" .We have shared your kind words of recognition with the entire team ,working to make our guest's stay memorable and we wish you a happy new year. Dhanyawad (Thank you). Deependra Rana General Manager Welcomhotel Chennai 10, Cathedral Road, Chennai - 600086, Tamil Nadu, India.
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We stayed 6 nights in an executive room - great as there is a separate lounge room in addition to the bedroom, making a longer stay so much more enjoyable. Breakfasts are excellent - especially love the yoghurt in the small terracotta dishes. Pool area pleasant. Gym is only small, however area also has nice steam room and sauna. Well located for what we were doing.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WelcomHotel_Chennai, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded Jan 12, 2020
Dear James M, Greetings from WelcomHotel Chennai! We thank you for your supportive and encouraging review in Trip Advisor. I am pleased to note that you have had an enjoyable stay with us. It is always our endeavour to create a memorable experience and offer our discerning guests indigenous, luxury experiences through our commitment to quality service. Assuring our best services and looking forward to the pleasure of welcoming you back! Best Regards, Deependra Rana General Manager
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Excellent hospitality Excellent Food. The location of hotel is very good. Very supportive front desk. You can add very small tooth paste and shower cap in the facilities list provided by the hotel. The overall experience is nice and it's a good place to stay.
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip:Â Nice and clean rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WelcomHotel_Chennai, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded Jan 28, 2020
Dear anuragmishra75, Greetings from WelcomHotel Chennai! We thank you for your supportive and encouraging review in Trip Advisor. I am pleased to note that you have had an enjoyable stay with us. It is always our endeavour to create a memorable experience and offer our discerning guests indigenous, luxury experiences through our commitment to quality service. At our hotel, we strive to offer a warm and memorable stay to our guests, and we are pleased to know that we were successful in our endeavours. WelcomHotel Chennai is very conveniently located and central to just about everything - just 15 kilometers from the international airport, 5 kilometers from the railway station, and a short 15-minutes’ drive to T. Nagar and Anna Salai - the most popular shopping and commercial areas. WelcomHotel Chennai embodies the harmony of past, present and future, beautifully blending the captivating charm of old world hospitality with efficiency of modern technology. The hotel provides you the convenience & comfort of home, with warm & efficient service. Among the most renowned Chennai’s 5 star business hotels, WelcomHotel Chennai features warm and efficient service with the latest technology to create a hotel which has redefined comfort. The hotel offers visitors convenience and comfort of home in its 90 spacious guest rooms and suites under the categories Deluxe( 220-240 sqft) Superior Room (430-450 sqft),Club Room (630 - 650 sqft) and Suites (730 - 750sqft) With choice of local and international cuisine, quiet spaces for meetings and family occasions, and beautiful banquet areas for conferences and celebrations, the hotel provides all the services a busy traveller might need. The 24 hour coffee shop at the lobby level serves sumptuous buffet spreads for breakfast, lunch and dinner, apart from delectable all-day dining menu, in a pleasant and cheerful ambience.Starting from a hearty breakfast buffet that captures the essence of South India, North India and the classic English offering, WelcomCafe moves right through to a wholesome lunch spread and dinner buffet that includes a variety of farm fresh salads, soups, burgers, sandwiches, rolls, pizzas, pastas, Indian street food and classic continental / oriental fare. For those with a sweet tooth, WelcomCafe Marina has a sumptuous array of Indian and continental desserts to choose from apart from the smoothies and mocktail options. A good place for a late night rendezvous with friends. -WelcomCafe Marina Presents /Hand tossed Pizzas, Roast Chicken And All South Indian Delacacies My Deli, showcasing an array of Coffee & Tea, with the choicest wholesome sandwiches, quiches, pies and mouth-watering cakes and pastries serves as the perfect place to relax and unwind.Located on the ground floor of WelcomHotel Chennai, My Deli offers an array of coffee & tea, choices wholesome sandwiches, quiches, pies and mouth-watering cakes. The specialty Indian restaurant serving delectable North Indian cuisine straight out of the Tandoor and the best of curries.The menu pays careful attention to both vegetarian and non-vegetarian dishes offering a delectable spread of inspired kebabs and sublime curries, alongside carefully selected rice dishes and baked breads. Every dish from the Earthen Oven kitchen is flavorful and truly Indian; yet, each comes with a signature twist that will leave you astounded by the simplicity of the quirk and enamored by the resulting burst of flavor on the palette. -Earthen Oven Presents /Kadak Seekh, Sikandari raan Inspired by Charles Durrant - Madras Presidency's First Wine Merchant - 1863, The Bar serves the Finest Premium Spirits, while providing a perfect atmosphere to relax.Choose from our large selection of international single malts, whiskies, spirits, and not to forget the refreshing mocktails. We have noted the insights shared by you. We firmly believe that it is only through careful and effective analysis of constructive feedback from our guests, that we can identify areas of concern and institute necessary act Assuring our best services and looking forward to the pleasure of welcoming you back to the hotel. Yours sincerely, Deependra Rana General Manager
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I stayed at this property for 04 nights recently. First the positives.......A very well located, reasonably well maintained property. All laid down covid protocols were strictly adhered to. The house keeping staff was very prompt and efficient so was the staff in the Restaurant....Extremely courteous and polite. The club suite, I stayed was very comfortable . Overall a wonderful experience and would prefer staying there during my next visit. I have the following suggestions to offer : 1. The lounge for the waiting guest needs to be cleaned on a daily basis since for two continuous days, I found the same stuff lying at the same place on the floor. 2. Had ordered for Hot Milk for my visiting aged guest. The same was brought and served directly in a cup and neither was the sugar there in it nor was it served seperately. I was a little surprised at this kind of casual service. 3. The staff at the reception must live up to the name of the hotel WELCOME. On checking in, they gave us a impression as if we had just barged in. May be prevailing covid tension. Although, I must admit on subsequent days they were extremely friendly. Barring the above minor observations and suggestion, over all , I and my wife had an absolutely comfortable stay and would surely stay again during our next visit. Thank you Team WELCOME.
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Date of stay: March 2021
Location
Service
Sleep Quality
Room Tip:Â Choose rooms on higher floors but not facing the main road.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deependra Rana, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded Apr 21, 2021
Dear Girish K, Greetings from Welcomhotel, Chennai We wish to thank you for taking the time to provide us with your valuable feedback and kind words of recognition and insights for our improvement. Your comments motivate us to foster more such ‘Moment of Trust’. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality" .We have shared your feedback with the entire team and assure appropriate corrective steps will be taken. Dhanyawad (Thank you). Deependra Rana General Manager Welcomhotel Chennai 10, Cathedral Road, Chennai - 600086, Tamil Nadu, India.
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Excellent work by the staff, very professional and very helpful staff, keep up the good job, the food was good but can be improved and some more North Indian foods can be added, rooms were excellent and very well looked after, everything was available in the room except bathroom slippers and shoe shiner were not available, our fridge was also empty with no beverages available, these few things should be looked upon by the management, the quality of food was good but it was served cold, this should be improved, overall it was good experience for our family, we were attending a wedding so all our guests were looked after properly. One request to you people is please keep the security checks at the main gate a little precise so that the cars behind can be cleared fast without any hindrance to other people. Lift access to all the guests should be given so that they can move around freely on all the floors, guests were given access to their respective floors and the movement to other floors was very difficult as all the guests were allotted roooms on different floors starting from 2nd floor to the 6th floor. This is to be looked upon by the management with top priority. Thanks.
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Review collected in partnership with this hotel
Date of stay: February 2020
Room Tip:Â Excellent rooms and very well managed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WelcomHotel_Chennai, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded Feb 9, 2020
Dear RenuG75, Greetings from WelcomHotel Chennai! We thank you for your supportive and encouraging review in Trip Advisor. I am pleased to note that you have had an enjoyable stay with us. We thank you for the kind appreciation of our team members. It is always our endeavour to create a memorable experience and offer our discerning guests indigenous, luxury experiences through our commitment to quality service. At our hotel, we strive to offer a warm and memorable stay to our guests, and we are pleased to know that we were successful in our endeavours. WelcomHotel Chennai is very conveniently located and central to just about everything - just 15 kilometers from the international airport, 5 kilometers from the railway station, and a short 15-minutes’ drive to T. Nagar and Anna Salai - the most popular shopping and commercial areas. WelcomHotel Chennai embodies the harmony of past, present and future, beautifully blending the captivating charm of old world hospitality with efficiency of modern technology. The hotel provides you the convenience & comfort of home, with warm & efficient service. Among the most renowned Chennai’s 5 star business hotels, WelcomHotel Chennai features warm and efficient service with the latest technology to create a hotel which has redefined comfort. The hotel offers visitors convenience and comfort of home in its 90 spacious guest rooms and suites under the categories Deluxe( 220-240 sqft) Superior Room (430-450 sqft),Club Room (630 - 650 sqft) and Suites (730 - 750sqft) With choice of local and international cuisine, quiet spaces for meetings and family occasions, and beautiful banquet areas for conferences and celebrations, the hotel provides all the services a busy traveller might need. The 24 hour coffee shop at the lobby level serves sumptuous buffet spreads for breakfast, lunch and dinner, apart from delectable all-day dining menu, in a pleasant and cheerful ambience.Starting from a hearty breakfast buffet that captures the essence of South India, North India and the classic English offering, WelcomCafe moves right through to a wholesome lunch spread and dinner buffet that includes a variety of farm fresh salads, soups, burgers, sandwiches, rolls, pizzas, pastas, Indian street food and classic continental / oriental fare. For those with a sweet tooth, WelcomCafe Marina has a sumptuous array of Indian and continental desserts to choose from apart from the smoothies and mocktail options. A good place for a late night rendezvous with friends. -WelcomCafe Marina Presents /Hand tossed Pizzas, Roast Chicken And All South Indian Delacacies My Deli, showcasing an array of Coffee & Tea, with the choicest wholesome sandwiches, quiches, pies and mouth-watering cakes and pastries serves as the perfect place to relax and unwind.Located on the ground floor of WelcomHotel Chennai, My Deli offers an array of coffee & tea, choices wholesome sandwiches, quiches, pies and mouth-watering cakes. The specialty Indian restaurant serving delectable North Indian cuisine straight out of the Tandoor and the best of curries.The menu pays careful attention to both vegetarian and non-vegetarian dishes offering a delectable spread of inspired kebabs and sublime curries, alongside carefully selected rice dishes and baked breads. Every dish from the Earthen Oven kitchen is flavorful and truly Indian; yet, each comes with a signature twist that will leave you astounded by the simplicity of the quirk and enamored by the resulting burst of flavor on the palette. -Earthen Oven Presents /Kadak Seekh, Sikandari raan Inspired by Charles Durrant - Madras Presidency's First Wine Merchant - 1863, The Bar serves the Finest Premium Spirits, while providing a perfect atmosphere to relax.Choose from our large selection of international single malts, whiskies, spirits, and not to forget the refreshing mocktails. We have noted the insights shared by you. We firmly believe that it is only through careful and effective analysis of constructive feedback from our guests, that we can identify areas of concern and institute necessary act Assuring our best services and looking forward to the pleasure of welcoming you back to the hotel. Yours sincerely, Deependra Rana General Manager
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The one thing I personally like about this hotel is that it's well sanitized and professional behavior of staffs. The true meaning of word 'Namaste' is reflected in every services provided by the hotel. Particularly saying Earthen Oven has the best kebabs in the South. Mr. Bikey, Shankar and Abhishek were well polite in their services. The In room dining experience was fabulous especially Mr. Neil, & Advaith were well responsive and energetic in their services. This is how I find happiness in this hotel.
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Date of stay: December 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deependra Rana, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded Feb 8, 2021
Dear Mohitsdeshpandey, Greetings from Welcomhotel, Chennai We wish to thank you for taking the time to provide us with your valuable feedback your comments motivates us to foster more such ‘Moment of Trust’. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality" .We have shared your kind words of recognition with Mr Bikey, Mr Shankar,Mr Abhishek, Mr Neil, Mr Advaith and the entire team ,working to make our guest's stay memorable. All of us take this opportunity to wish you a Happy New Year. Dhanyawad (Thank you). Deependra Rana General Manager Welcomhotel Chennai 10, Cathedral Road, Chennai - 600086, Tamil Nadu, India.
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Had a very happy and enjoyable stay. The staff was courteous,the food good and the room arrangements were excellent. The hotel maintains high standards and all the staff works towards looking after all the requirements of guests. I definitely recommend the hotel for those on a short business trip to Chennai.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WelcomHotel_Chennai, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded Jan 22, 2020
Dear Mandy637383, Greetings from WelcomHotel Chennai! We thank you for your supportive and encouraging review in Trip Advisor. I am pleased to note that you have had an enjoyable stay with us. It is always our endeavour to create a memorable experience and offer our discerning guests indigenous, luxury experiences through our commitment to quality service. At our hotel, we strive to offer a warm and memorable stay to our guests, and we are pleased to know that we were successful in our endeavours. WelcomHotel Chennai is very conveniently located and central to just about everything - just 15 kilometers from the international airport, 5 kilometers from the railway station, and a short 15-minutes’ drive to T. Nagar and Anna Salai - the most popular shopping and commercial areas. WelcomHotel Chennai embodies the harmony of past, present and future, beautifully blending the captivating charm of old world hospitality with efficiency of modern technology. The hotel provides you the convenience & comfort of home, with warm & efficient service. Among the most renowned Chennai’s 5 star business hotels, WelcomHotel Chennai features warm and efficient service with the latest technology to create a hotel which has redefined comfort. The hotel offers visitors convenience and comfort of home in its 90 spacious guest rooms and suites under the categories Deluxe( 220-240 sqft) Superior Room (430-450 sqft),Club Room (630 - 650 sqft) and Suites (730 - 750sqft) With choice of local and international cuisine, quiet spaces for meetings and family occasions, and beautiful banquet areas for conferences and celebrations, the hotel provides all the services a busy traveller might need. The 24 hour coffee shop at the lobby level serves sumptuous buffet spreads for breakfast, lunch and dinner, apart from delectable all-day dining menu, in a pleasant and cheerful ambience.Starting from a hearty breakfast buffet that captures the essence of South India, North India and the classic English offering, WelcomCafe moves right through to a wholesome lunch spread and dinner buffet that includes a variety of farm fresh salads, soups, burgers, sandwiches, rolls, pizzas, pastas, Indian street food and classic continental / oriental fare. For those with a sweet tooth, WelcomCafe Marina has a sumptuous array of Indian and continental desserts to choose from apart from the smoothies and mocktail options. A good place for a late night rendezvous with friends. -WelcomCafe Marina Presents /Hand tossed Pizzas, Roast Chicken And All South Indian Delacacies My Deli, showcasing an array of Coffee & Tea, with the choicest wholesome sandwiches, quiches, pies and mouth-watering cakes and pastries serves as the perfect place to relax and unwind.Located on the ground floor of WelcomHotel Chennai, My Deli offers an array of coffee & tea, choices wholesome sandwiches, quiches, pies and mouth-watering cakes. The specialty Indian restaurant serving delectable North Indian cuisine straight out of the Tandoor and the best of curries.The menu pays careful attention to both vegetarian and non-vegetarian dishes offering a delectable spread of inspired kebabs and sublime curries, alongside carefully selected rice dishes and baked breads. Every dish from the Earthen Oven kitchen is flavorful and truly Indian; yet, each comes with a signature twist that will leave you astounded by the simplicity of the quirk and enamored by the resulting burst of flavor on the palette. -Earthen Oven Presents /Kadak Seekh, Sikandari raan Inspired by Charles Durrant - Madras Presidency's First Wine Merchant - 1863, The Bar serves the Finest Premium Spirits, while providing a perfect atmosphere to relax.Choose from our large selection of international single malts, whiskies, spirits, and not to forget the refreshing mocktails. Assuring our best services and looking forward to the pleasure of welcoming you back to the hotel. Yours sincerely, Deependra Rana General Manager
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It is definitely a great experience staying in welcome ITC , not just because of this extremely beautiful atmosphere but for the hospitality and services they provide .
Welcome ITC ,Teynampet welcomed me in the start of the May month and i am immensely pleasured and excited to quote about each and every services that they provided me from the very beginning of my check-in .
To start with I'll go with the "Reception" service , Mr. Saravanan from the reception helped me to connect with the hotel's WiFi connection at 11:30 pm one day . This is one just fine example to explain about the intensity of thier service. Whenever i make them a call and raise queries am pretty sure that i 'd receive the solution from the concern within few minutes .
Secondly the "In room dining" , Sometimes, the food not being upto the expectation is not a matter of concern because Food is always a personal preference and it is highly difficult to satisfy the taste buds of each and every person with what is provided. But i must say they still put effort in meeting such satisfaction too . Ms.Indhu , Ms.Ria and some other people from in room dining engage with us after every meal and hear our feedback with more patience . The Manager gentleman from in room dining will rectify our feedback within next meal or the next day. He makes sure each and every feedback is taken into concern and provide food almost meeting upto the expectations. Special mention to Mr.chef and his lovable desserts.
The laundry and room cleaning services provide excellent services with utmost punctuality and perfection .
Finally a wholehearted thanks to every security gentlemen , their warm greetings will be a booster to my work day . and i have never waited near the gate not more than few seconds .
To simplify , i never regret coming to Welcome ITC and will have no second thoughts in seeking a accommodation here in future .
Thank you !
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Review collected in partnership with this hotel
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deependra Rana, General Manager at Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Responded Jun 6, 2021
Dear kaaparna28, Greetings from Welcomhotel, Chennai We wish to thank you for taking the time to provide us with your valuable feedback and kind words of recognition. Your comments motivate us to foster more such ‘Moment of Trust’. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality" .We have shared your feedback with Mr/s Sarvanan,Indhu, Ria and the entire team ,working to make our guest's experiences memorable. Dhanyawad (Thank you). Deependra Rana GENERAL  MANAGER WELCOMHOTEL BY ITC HOTELS CATHEDRAL ROAD CHENNAI 600 086 TAMIL NADU INDIA
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They can help arrange a dropoff if you let them know ahead of time. Make sure to tell them how many people you are and how much luggage you have to ensure the proper vehicle is assigned.
"Avpid this hotel if you can... Sad service, slovenly staff, uncaring attitude, lack of training, low courtesy...This place is a sad shadow of a great past. "
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