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Hotel Willow Banks

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Traveler (301)
Room & Suite (103)
Dining (40)
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Overview
  • Excellent28%
  • Very good50%
  • Average17%
  • Poor2%
  • Terrible3%
Travelers talk about
“tourist lift”(23 reviews)
“sanjay sharma”(8 reviews)
“cafe simla”(6 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Hot Tub
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (542)
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538 results
Traveler rating
150
261
93
16
18
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LanguageEnglish
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150
261
93
16
18
Show reviews that mention
All reviewstourist liftsanjay sharmacafe simlapremium roomsmall balconycentral heatinghotel is locatedroom serviceconvenient locationhot watermall road shimlataxi standbreakfast spreadexcellent locationcomfortable stayview from the balconyrooms are spacious
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1 - 5 of 538 reviews
Reviewed 4 days ago

Good ambience, Reasonable food options, Authentic & quality food, Live Music all right on Mall road. Did not stay & experience other hotel facilities, but seems would be fine with in house parking facility, perfect location with Heritage hotel type experience & services.

Thank hisoldier
Reviewed 6 days ago

I have reviewed this hotel before and found it to be one of the better places to stay in Shimla. I still think it is a good choice for families or women travellers as it is safe and comfortable with a good location (mall) especially...More

1  Thank mita390
Reviewed 2 weeks ago via mobile

Shimla in summer is not an easy place. But the Willow Banks Hotel tries its best despite the constraints of creaking infrastructure and poorly trained staff. We were warned of all the negatives from other reviews hence don’t want to harp on them. The water...More

2  Thank Martandavarma
Response from hs74k, Manager at Hotel Willow BanksResponded 1 week ago

Dear Guest, thanks for your stay at Hotel Willow Banks Shimla. We are sorry that your stay was less than perfect. We will surely look into your feedback and improve our services further. We hope you will give us another chance and stay with us...More

Reviewed 3 weeks ago via mobile

Hotel willow banks was originally created in 1871 it was house of ' Architect and Builder of Shimla' James Craddock with time building was redesigned into 4 star hotel Shimla. It was my 3rd visit in this beautiful city of Himachal Pradesh. One can find...More

1  Thank singhakash76
Response from hs74k, Manager at Hotel Willow BanksResponded 3 weeks ago

Dear Guest, thanks for your stay at Hotel Willow Banks Shimla. We are delighted that you enjoyed your stay with us and especially liked our location, rooms and food at Cafe Simla Times. Just to clarify, since we are on the Mall Road, vehicles are...More

Reviewed 3 weeks ago

I visited the Willow Banks on Mall Road this month and it is perhaps the best hotel on MALL Road ,Shimla.It is very much near to all the attractions of Shimla and is a step ahead fron the tourism lift.It also has its own lift...More

1  Thank Anindita404
Response from hs74k, Manager at Hotel Willow BanksResponded 3 weeks ago

Dear Guest, Thanks for your stay at Hotel Willow Banks Shimla. We are delighted that you enjoyed your holiday with us and especially liked our location, service, rooms, food and hospitality. We would love to host you again soon!

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$90 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Shimla
#8 Spa Hotel in Shimla
#8 Family Hotel in Shimla
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Shimla
#8 Spa Hotel in Shimla
#8 Family Hotel in Shimla
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (301)
Room & Suite (103)
Dining (40)
Family and Play Areas (5)
Questions & Answers
Ask a question
Priyanka A
9 June 2018|
AnswerShow all 2 answers
Response from Tim_Globetrotter | Reviewed this property |
Yes, the roads are safe. The vehicles are nit allowed
0
Votes
Nitin G
3 June 2018|
Answer
Response from hs74k | Property representative |
Dear Sir, while there is scarcity of water in Shimla city, our hotel is not affected. We assure our guests 24x7 running water supply. However due to the scarcity we advise our guests to kindly use water responsibly and... More
1
Vote
Nitin G
2 June 2018|
Answer
Response from hs74k | Property representative |
Dear guest, while there is water scarcity in Shimla our hotel is relying on tankers for water and hence not affected by the issue. We assure our guests 24x 7 running water however urge you to use water with caution and use... More
1
Vote
Room Tips
"Premium rooms are best"
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"Always prefer upper storey floors with balcony for a better view."
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"best shimla valley views, cozy rooms,mall road"
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"choose ant room on first floor with kitchenette if u r going with kids otherwise any room will do ."
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