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Shangri-La's - Eros Hotel, New Delhi

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19 Ashoka Road Connaught Place, New Delhi 110001 India
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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About

#22 of 1,765 hotels in New Delhi
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the heart of the premier business and commercial district, Connaught Place. Within close proximity to Parliament, Central government & key corporate offices, the iconic India Gate, Janpath- the shopping helm of Delhi city center. The hotel's new rooms provide fresh and contemporary stay experience with unique design offerings New Delhi's sole split level Horizon Club Lounge offers panoramic views of the city's historic district with exceptional service to discerning guests. Guests can indulge in varied culinary experiences such as our iconic Shang Palace and the hot spots of Delhi – Tamra, Grappa and Sorrento over looking lush green gardens & private dining. Our opulent ballroom and multiple meeting spaces with natural light and adjoining open terrace makes the hotel a preferred choice Our world renowned Chi, The Spa, the first in New Delhi, uses natural products to provide revitalizing and therapeutic experiences.
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Room & Suite (215)215
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Wine / champagne
Children's television networks
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shops
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Chinese, Hindi
Hotel links
Special Offer:10% Off Room Rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
51Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
4,463Reviews57Q+A100Room tips
Traveler rating
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Popular mentions
varuna2014 wrote a review Yesterday
49 contributions4 helpful votes
Efficient staff. Very prompt service. Decent rooms. Efficient room-service. It is hard to find any fault with this hotel in general. It is one of the best places you can rely on while staying in Central Delhi.
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Date of stay: March 2021Trip type: Traveled with family
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Ahluwalia K wrote a review Feb 2021
2 contributions
we was there for few days to Stay, on our Arrival Check in make by Woman name must be Asis, She was Very Arrogant. we told her we r Coming back after 10days, Can She Please Check for follwing dates maybe we can Book Room before we left, She told will Call us, on Check out She was there & we ask her again, But her way and Style was very Arrogant. Even She diddnt Excuse or whatever, just say She will and Someone will Call us, But Nobody Call us & we Booked on other Hotel, As my Experience at Recepation is main Presentation of Every Hotel, Specialy by 5 Star Hotels. Normaly i will not give any Point, but i am giving two, because we enoy at Restaurant Breakfast and Service was also frendlich.
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Date of stay: January 2021
Rooms
Location
Service
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Response from Abhishek Sadhoo, Other at Shangri-La's - Eros Hotel, New Delhi
Responded 2 days ago
Dear Mr Ahluwalia, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. My sincere apologies for the inconvenience caused to you. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Resident Manager's Office
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rickin17 wrote a review Feb 2021
Mumbai, India11 contributions4 helpful votes
I have been staying here since my last 3 visits to delhi and I have always found it to be an amazing experience. The staff is excellent and make sure that your needs are taken care of . Mr. Kanish has always been helpful right from the reservations to any requirements that I may have . I would like to also thank Ms. Pankaj goel who made sure that I was well taken care of . She spent close to 20 minutes during breakfast and made sure that I had no complains of any kind . The only issue for me was the slow room service , only reason I gave it 4 star rating. I will visit this hotel everytime I travel to delhi for work.
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Date of stay: February 2021Trip type: Traveled on business
1 Helpful vote
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Response from Abhishek Sadhoo, Other at Shangri-La's - Eros Hotel, New Delhi
Responded 2 days ago
Dear Mr Shah , We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Sincerely, Resident Manager's Office
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Yatin S wrote a review Feb 2021
Pune District, India31 contributions5 helpful votes
Shangri-La's - Eros Hotel was a luxury hotel And very comfortable. Very fast service from In room dining. Breakfast at Tamra is just perfect. Met ms Pankaj she took care of us.Highly recomnded this hotel with my friends who come to Delhi. me And my Friends come for a trip new delhi hotel Shangri-La's - Eros Hotel was very nice and luxury hotel
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Date of stay: February 2021Trip type: Traveled on business
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Response from Abhishek Sadhoo, Other at Shangri-La's - Eros Hotel, New Delhi
Responded 2 days ago
Dear Mr Yatin We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Sincerely, Resident Manager's Office
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Satyajeet Patil wrote a review Feb 2021
Pune5 contributions1 helpful vote
I have been visiting and staying in this hote for last 13-14 years, everytime I visit , staff there makes me feel like home. Staff right from the valet parking, porch to the front desk ( special mention of Kapil at Front desk ) to restaurants. This is great property with great location and service. Highly recommended
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Date of stay: February 2021Trip type: Traveled on business
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Response from Abhishek Sadhoo, Other at Shangri-La's - Eros Hotel, New Delhi
Responded 3 weeks ago
Dear Mr Satya , We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Sincerely, Resident Manager's Office
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Previous
PRICE RANGE
US$119 - US$220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangrila hotel, shangri-la hotel new delhi, hotel shangri la delhi, hotel shangri la new delhi
FORMERLY KNOWN AS
Shangri-La Hotel, New Delhi
LOCATION
IndiaNational Capital Territory of DelhiNew DelhiConnaught Place/Janpath
NUMBER OF ROOMS
320
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Frequently Asked Questions about Shangri-La's - Eros Hotel, New Delhi
Which popular attractions are close to Shangri-La's - Eros Hotel, New Delhi?
Nearby attractions include Delhi Metro Museum (0.5 km), Nero Bar (0.2 km), and KCS Kashmir Shawl Emporium (0.2 km).
What are some of the property amenities at Shangri-La's - Eros Hotel, New Delhi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La's - Eros Hotel, New Delhi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La's - Eros Hotel, New Delhi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shangri-La's - Eros Hotel, New Delhi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La's - Eros Hotel, New Delhi?
Conveniently located restaurants include Mister Chai, Shang Palace, and Grappa, Shangri-La's Eros Hotel.
Are there opportunities to exercise at Shangri-La's - Eros Hotel, New Delhi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La's - Eros Hotel, New Delhi have an airport shuttle?
Yes, Shangri-La's - Eros Hotel, New Delhi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La's - Eros Hotel, New Delhi?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La's - Eros Hotel, New Delhi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.