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All reviewsnew delhi railway stationfriendly natureresponsive staffmy day staynecessary amenitiestravel deskhotel ownerofficial visitair conditionercomfortable place to stayamazing hotelsafe placebudget hotelnice personin house restaurantreception deskfamily stay
Hotel is few yards from NDLS. Rooms are very stinky, congested and uncomfortable. Hotel is arena of rats and lizards. Rats were playing whole night in bathroom's POP. Not a place to stay with family. Disappointed.
I visited many times in this hotel i just want to say in this price point this hotel is very good. All staff members are good and location also side from heavy traffic breakfast also very good. And person at reception @shantanu is very attentive...More
1 Thank kunaldhir
Response from HotelGuestRelations1, Guest Relations Manager at Optimum Palm D'or @ New Delhi Railway StationResponded 2 weeks ago
Thank you for choosing us as a preferred hotel during your visit and for sharing such a fantastic review.
The team was also overwhelmed to read your kind words of appreciation. Our team members are our greatest strength and your appreciation will certainly...More
Amazing hotel. Great service perform by hotel staff. Specially shantanu Mishra the guy he was very helpful, polite and everytime keep smile on face. Shantanu Misha the guy supported me very well. Keep it up shantanu. Person like shantanu is every hotel owner needed.
3 Thank MIKADO D
Response from HotelGuestRelations1, Guest Relations Manager at Optimum Palm D'or @ New Delhi Railway StationResponded 4 weeks ago
Thank you for taking the time to review us.
It is an absolute pleasure to note your applaud on so many aspects of your experience. We have noted your feedback with regards to our culinary offerings and working with the concerned person to...More
Room & bathroom also have not ventilation & small beds. The hotel reception is OK, the List got stuck up on the 5th floor several time and seems it didnt work for the 5th floor. Terrace is for morning breakfast, service is poor, could not...More
Thank Vinit S
Response from HotelGuestRelations1, Guest Relations Manager at Optimum Palm D'or @ New Delhi Railway StationResponded 12 May 2018
Greetings of the day!
Thank you for your valuable feedback.
At the outset, we would like to apologize for the inconvenience caused. While we regret the inconvenience you have experienced, we would additionally request you to treat this as an isolated incident and...More
Hlo everyone this is my second visit in this hotel evertime i visit in this hotel first thing is reception the reception boy mr rahul namdev greet us very polity nd everytime keep smile on face nd help us nd solve our problems quickly second...More
Response from HotelGuestRelations1, Guest Relations Manager at Optimum Palm D'or @ New Delhi Railway StationResponded 9 May 2018
Greetings of the day!
Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel.
Our associates are what truly set us apart. With a spirit to...More