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Calle Principal, Bocas Town, Isla Colon Panama
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Traveler (87)
Room & Suite (12)
Pool & Beach (10)

About

#6 of 15 hotels in Bocas Town
Location
Cleanliness
Service
Value
Hotel Swan 's Cay is located on Main Street where it has a great advantage where it is accessible to all facilities and shops, offers elegant and comfortable rooms with private bathroom , air conditioners , televisions , safe , mini fridge and access to high speed internet , we have rooms for couples and families. Definitely the best place to enjoy a relaxing holiday.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Concierge
Non-smoking hotel
24-hour front desk
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Shared lounge / TV area
Express check-in / check-out
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
207Reviews7Q+A9Room tips
Traveler rating
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  • 68
  • 49
  • 25
  • 13
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Most Recent
CP2US wrote a review 27 Jan
California3 contributions
I booked a reservation directly with their website on Wednesday and received an emailed confirmation number. Friday morning I saw an email stating the payment did not go through due to a "glitch' in their system. I called the hotel directly and spoke with Bridgette. She stated that she would need to speak to a manager if they were to honor the Wednesday price. Today's price for the same period and the same room was now a FEW hundred dollars more. She came back after a brief hold on the line and said there is nothing they can do and hung up on me. I immediately called back and I asked to speak to the manager. She said the manager Valerie, was not available for another 30 minutes. I asked why she hung up on me and she said didn't remember dong that....
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Date of stay: January 2023
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Criquett E wrote a review Mar 2021
Chiriqui Province, Panama42 contributions11 helpful votes
What a gem near everything. And with a really great pool which was a very nice bonus. Cold A/C. Lovely staff. Refrigerator in room. It appeared all rooms were poolside so it can get a little loud late in the evening but our experience wasn't too bad (this is COVID afterall). We even stayed an extra night. We have nothing to complain about here and we'll be back!
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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fishwid0w wrote a review Mar 2021
Dolores, Colorado6 contributions
Stayed for 4 nights -- room was quite small, but clean. The pool area was okay, but wasn't cleaned for the entire time we were there -- a bit disconcerting since COVID hit. Staff was nice, towels were available to be changed out at the front desk because of COVID restrictions. Easy walking distance to restaurants and water taxis. Overall, an okay stay -- the price was right!
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Date of stay: February 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Matt G wrote a review Feb 2020
56 contributions41 helpful votes
While working with Floating Doctors I would stay over the weekends at this hotel to get ablittle bit of luxury before heading back into the jungle. I tried a number of hotwls in the area and it was by far my favorite. When available, I always upgraded to the larger rooms upstairs with the balcony as they are indeed nicer than the smaller rooms. Big plus was the pool. It also included a great breakfast at the sushi place next door. Overall very friendly people and a great place to stay.
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Date of stay: February 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mauricio Zuñiga wrote a review Feb 2020
Heredia, Costa Rica46 contributions3 helpful votes
The rooms are nice, clean and quiet. The people from front desk are nice, friendly and helpful with everything u need. They give u a information about the town and tours. My girlfriend and I booked the tour with them and it was soooo nice, and the deepboard was amazing. The pool is great to chill after the full day tour. The best option in town, would stay again!!! I recommend it 100%
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sandra wrote a review Feb 2020
Zurich, Switzerland11 contributions1 helpful vote
+1
There are many cool places in Bocas, but Swans is the best hotel with the best staff in Bocas! We keep coming back every year for the super friendly & very helpful staff, clean rooms, great advice for sightseeing & activities, security of the hotel and its central location. All in all, best service in town! Hasta la proxima! Todo iba bien!
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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wildlifephotog wrote a review Feb 2020
Tunis, Tunisia85 contributions96 helpful votes
Intense street noise and no hot water made me leave before spending the night. Most of the rooms are great but I was given one facing street side with a gap between the door and the wall, and I could hear everything outside. I was polite and easygoing when I raised the issue and the front desk guy refused to say anything, only “we have never had complaints about the room,” and not even being willing to check if someone else didn’t show up for a reservation to let me move rooms. No apology, no concern. I hoped they wouldn’t charge me for the room and let me leave, but I was charged. I ended up leaving and moving to casa max hotel, which was much more comfortable for 20$ less.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Greivin A, Gerente at Swan's Cay Hotel
Responded 8 Feb 2020
Good Afternoon Mr. William, I am very sorry to hear your experience you had in the hotel and I want to apologize in advance for any inconvenience caused by our staff. It is our goal for all our guests to be fully satisfied during their stay and this types of comments we take very serious and will work on it, which is why I already escalated this issue with the manager regarding your dissatisfaction and we want to make it up to you. We would like you to send us an email or call us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael G wrote a review Jan 2020
36 contributions5 helpful votes
Beautiful brand new hotel near the heart of Bocas Town. Very clean, secure and air conditioned. Nice pool. Excellent complementary breakfast buffet. Would stay here again anytime! On one of the main streets in Bocas, yet very quiet at night.
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Traveller2920 wrote a review Jan 2020
Los Angeles, California271 contributions84 helpful votes
Very nice and clean hotel, location is center on Main Street to walk to all shops and restaurants, lots of restaurants cafes and shops around the hotel, also there are tons of Supermarkets, great wifi, good AC in the rooms and lobby, buffet breakfast with delicious fresh fruits, there are mini fridge in the room, clean room with shampoo, soap. There is a small pool in the back outdoor if you like to use.
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Date of stay: December 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lingner wrote a review Dec 2019
Mississauga, Canada13 contributions6 helpful votes
We had a great stay at this hotel. We spent 2 nights here in December as part of our Panama trip to a few cities. The hotel was clean, had a great pool and the staff were very friendly. It is also well located to all the bars and restaurants. An added benefit is if you have minimal luggage, the hotel is walkable from the airport. Highly recommend!
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$77 - US$178 (Based on Average Rates for a Standard Room)
LOCATION
PanamaBocas del Toro ProvinceIsla ColonBocas Town
NUMBER OF ROOMS
49
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SWAN'S CAY HOTEL - UPDATED 2023 Reviews & Price Comparison (Bocas Town, Panama) - Tripadvisor

Frequently Asked Questions about Swan's Cay Hotel
Which popular attractions are close to Swan's Cay Hotel?
Nearby attractions include Bocas Bookstore Bar (0.06 km), Bocas Pub Cruise (0.2 km), and Enigma Bocas (0.1 km).
What are some of the property amenities at Swan's Cay Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Swan's Cay Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Swan's Cay Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Swan's Cay Hotel?
Yes, street parking is available to guests.
What are some restaurants close to Swan's Cay Hotel?
Conveniently located restaurants include Coco Fastronomy, Falafel Bocas, and Octo.
Are there opportunities to exercise at Swan's Cay Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Swan's Cay Hotel?
The staff speaks multiple languages, including English and Spanish.
Is Swan's Cay Hotel accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.