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Dambulla 21106 Sri Lanka
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Traveler (5780)
Room & Suite (838)
Pool & Beach (539)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Heritance Kandalama
Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 56 in Dambulla
Location
Cleanliness
Service
Value
Travelers' Choice
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Children Activities (Kid / Family Friendly)
Taxi service
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Special diet menus
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Seating area
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
4927Reviews66Q+A100Room tips
Traveler rating
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  • 99
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Popular mentions
Cerisbutterworth wrote a review 26 May
Cardiff, United Kingdom5 contributions
We stayed in the Heritance Kandalama for 3 nights while we visited the Cultural Triangle and I can say that it was truly amazing. The staff were all so friendly and the food although it was a buffet was amazing. There were plenty of options and even a fresh counter where you could watch the chefs prepare your food in front of you. The architecture of the hotel was something else, covered in greenery the hotel completely blended into the landscape and felt very different to anywhere we had stayed before. The rooms were stunning and we loved watching the monkeys climb on the vines covering our balcony. We spent one afternoon by the pool relaxing which was perfect after a long journey, and the views over the lake were stunning. We would definitely stay here again!
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Date of stay: May 2022
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sandinmyjandals wrote a review 23 May
Muscat, Oman38 contributions63 helpful votes
This hotel is located in the centre of the forest and is an amazing example of architecture, the hotel is covered in greenery and blends in to the environment, stunning to see. We stayed here for two nights and during our time here a large group consisting of teenage sports teams were also staying here which did impact on the pool areas, resulting in them being busy and a lack of loungers. The hotel is located up a dirt road and is too far away to venture out at night to eat anywhere else but the hotel. Rooms are slightly tired but a decent size with large bathroom. Monkeys appear daily on your balcony so ensure that you follow the rules of keeping your balcony door shut and locked. Lovely location, very isolated and you have to be prepared to drive each day to tour around to the nearby attractions. We went when it was relatively quiet not long after Sri Lanka had lifted Covid restrictions, would not like to be a guest when the hotel was at full capacity as buffet breakfast, dinner and swimming would be a nightmare. Please note that there is a dress code for dinner and breakfast, no shorts, tank tops etc however we found that this was not strictly enforced which was frustrating as we made the effort to adhere to the dress code and turned up to dinner to see people dressed in shorts & a t-shirt. There are signs all around the hotel depicting the required dress code for restaurants and also highlighted to you at check in. Overall a lovely experience if possible try to sit outside for dinner the lights and feeling of being in the middle of nowhere is magical.
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Date of stay: February 2022Trip type: Traveled
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Dallen R wrote a review 21 May
1 contribution
We had an amazing time at hotel Kandalama. The evenings was the best we really liked it. The staff was very friendly, we were welcomed by Nimesha, who assisted to our room with a warm welcome. It was a very wonderful experience at hotel Kandalama....
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Date of stay: May 2022Trip type: Traveled
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G&T wrote a review 12 May
Standish, United Kingdom5 contributions
+1
Our first hotel in Sri Lanka and it was first class!. Tourist numbers low currently so very quiet but suited us perfectly. Buffet meals were so extensive and very good quality, backed up by the usual extra friendly Sri Lankan service. Our room was lovely, overlooking the Lake, with occasional visits from monkeys onto our terrace but no issues. Evenings post dinner were very quiet, with local entertainment provided. As with many hotels currently in Sri Lanka, they need more tourists to visit the Island. Highly recommended!
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Date of stay: May 2022Trip type: Traveled
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Samra2011 wrote a review 10 May
Birmingham, United Kingdom33 contributions13 helpful votes
We transferred to this hotel from Kandy and en route visited Nalanada Gedige and Dambulla Rock Cave Temples. Hotel was nice and convenient stopover for two nights, room was clean and food was great but limited vegetarian options. Facilities were good, includes and 3 pools although we only visited the infinity pool which has a great view of the lake with Sigriya Rock in the background. The following day we visited Sigiriya rock, a must see! We went with one of the registered tour guides and it helps having someone who knows the history in addition to helping the local community.
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Date of stay: April 2022
Value
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Service
Room Tip: Great view of Sigiriya Rock from the pool
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PRICE RANGE
US$132 - US$174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kandalama hotel sri lanka, hotel heritance kandalama, heritance kandalama dambulla, kandalama hotel dambulla
LOCATION
Sri LankaCentral ProvinceDambulla
NUMBER OF ROOMS
152
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Frequently Asked Questions about Heritance Kandalama
Which popular attractions are close to Heritance Kandalama?
Nearby attractions include Popham's Arboretum (5.4 km), Dambulla Dedicated Economic Centre (6.2 km), and Ibbankatuwa Megalithic Tombs (6.9 km).
What are some of the property amenities at Heritance Kandalama?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Heritance Kandalama?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Heritance Kandalama?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Heritance Kandalama?
Yes, free parking is available to guests.
What are some restaurants close to Heritance Kandalama?
Conveniently located restaurants include Golden Palace Restaurant, Roy's Hut, and Road To Rock Shop' In Cafe.
Are there opportunities to exercise at Heritance Kandalama?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Heritance Kandalama?
Yes, dry cleaning and laundry service are offered to guests.
Does Heritance Kandalama offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Heritance Kandalama?
Many travellers enjoy visiting Rangiri Dambullu Maha Viharaya (6.4 km).
Does Heritance Kandalama have any great views?
Yes, guests often enjoy the mountain view available here.