Westwood Riverside Garden Resorts

Westwood Riverside Garden Resorts

Traveler (312)
Deluxe room 3
Room & Suite (102)
Dining (35)

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About

4.0
#55 of 180 hotels in Munnar
4.2 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Nestling among the majestic mountains of the western ghats at an altitude of over 6000 ft., Munnar ranks among the most enchanting tourist destinations in Kerala - "God’s own country." Your perfect getaway in enchanting Munnar is the three-star, WestWood Riverside. Forty well appointed rooms and one presidential suite offer you all the modern amenities. Special Honeymoon & Adventure packages are available on request. Check in at the WestWood Riverside Garden Resort in Munnar. And let your enchanting holidays begin. WestWood Riverside is promoted by the EVM Group of Companies. Designed almost entirely in a rich wooden ambiance, Westwood Riverside offers you forty one well appointed Executive Riverview, Deluxe and Specially decorated Honeymoon rooms. For the ultimate in luxury, there is also a glass-walled Presidential Suite. The rooms have great views, round-the-clock room service, travel desk, Wi-fi, satellite TV, 24 hours hot water, and much more. Airport pickups, guided tours, local site seeing etc. can be arranged.New facilities additions are our speciality open-air Barbeque restaurant, Fire Grill and services of exclusive Holiday planner to make our guests holiday more memorable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Canoeing
Game room
Children Activities (Kid / Family Friendly)
Kids club
Valet parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Fishing
Table tennis
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
BBQ facilities
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Room features
Bathrobes
Desk
Housekeeping
Private balcony
Room service
Kitchenette
Flatscreen TV
Bath / shower
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
River View
Quiet
Languages Spoken
English, Hindi

Location

M.S.A. Road, Munnar 685612 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 71 out of 100
71
Kochi Airport
74.1 km
See all flights
1 Attraction
within 0.5 kilometers
604Reviews3Q+A100Room tips
Traveler rating
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Detailed Reviews
Shehi wrote a review Jan 2020
8 contributions
+1
5.0 of 5 bubbles
I checked in on a weekday. I had booked for an ordinary room and when I checked in, I asked for a room that would face the river. To my astonishment, they gave me a FREE upgradation to a Deluxe room.

The room was very comfortable. It gave a pleasant view of the river and hill. Room had clean bathroom, electric kettle, refrigerator (extra chargeable), tv, free hi speed wifi etc.

They gave us complimentary breakfast, which was delicious. The buffet had so many unlimited dishes for us to choose.

There was a garden area on the compound where we can have photoshoots and campfire or a small party. I strongly recommend this resort as all these were on an affordable price.

The only con I have felt is that they could have put a floor mat or made it a wooden floor so that we cud resist the chilling cold oozing from the floor. For those who want to enjoy this cold, then this is necessarily not a con.
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RiS wrote a review Jan 2021
2 contributions
3.0 of 5 bubbles
The room was good but they have pathetic services. There is no intercom facility, payment only through cash, no in-room services. The breakfast was finished in half an hour and refill took another hour, poor quality of food. Basic things like butter was finished. They take over capacity then they can manage. Average quality of room with no in-room toiletries. When asked for a soap, they said its finished.
Good thing is the location and parking space. Rooms are average size, Okay for money charged
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Date of stay: January 2021
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashish wrote a review Mar 2021
1 contribution
5.0 of 5 bubbles
We had a wonderful stay. The staff were very friendly and informative with pleasant face always. All the safety protocols in the new normal were followed, which kept us relaxed and tention free. We plan for more days next time.
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Date of stay: February 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wanttoseeworld2015 wrote a review Jan 2020
Bengaluru, India13 contributions1 helpful vote
1.0 of 5 bubbles
Since we had visited this hotel 2 years and had a good experience, thought of giving it another try. There were group check-ins happening, they gave a room 404 to us. As soon as we entered, there was some mechanical sound. Upon enquiring, we were told it is gaming area noise, which should stop by 9 to 10pm, we went out for dinner and slept. Suddenly may be around 3.30am the noise started,upon enquiring they said it is the water boiler, which was just above our room. We asked them to stop as we couldn't sleep, with 2 children with us. They said, they will stop it. Waited for 15 mins, they din turn it off. Again called reception, this time blatantly they said they can't stop it, as everyone will need hot water. We had booked the room through goIbibo, after trying multiple times could connect to support personnel, she patiently listened to my problem and contacted the staff and manager. They had lied to her saying there was no issue. Manager was also in the conference call, we gave him a complete scenario, instead of apologising for the issue caused, his behaviour indicated that since everyone needs hotwater, we have to bare with the irritating and scary noise throughout the night, that was the only available room, tomorrow he will give a good room to us. We told him, we had booked the room for one day, whatever you want to do so it now. He ended the call abruptlu and didn't resolve the issue. Anyways, we checked out of the hotel, after breakfast. I must say, the breakfast was good. After 4 hours of checkout, goIbibo support personnel called us and apologized for the inconvenience caused and offered 50%refund of the booking amount. That was the only good thing for this booking.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Road51997447347 wrote a review Mar 2024
12 contributions
+1
1.0 of 5 bubbles
This is one of the worst hotel. Never book this. I have booked for 2 days but checked out in one day. This is a typical hotel not the resort.
I booked this stay expecting a resort experience as listed on MMT, but it turned out to be just a hotel.
• The room size is not as advertised on MMT; it is much smaller than the advertised 190 square feet.
• The washroom is too small, making it difficult to use comfortably. Water os dirty.
• The room had an unpleasant odor upon arrival.
• The toilet flush was not functioning properly.
• Despite being listed as a 3-star hotel, it does not even meet the standards of a 1-star establishment.
Breakfast was testless
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Date of stay: March 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: Avoid to book this hotel and don't think this is a resort.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Siva s wrote a review Mar 2015
18 contributions62 helpful votes
5.0 of 5 bubbles
I have stayed in Jan 15 with my family.. The stay was wonderful.. excellent resort..Staffs are Very co operative.. Food is excellent. People in Restaurant is very co operative and kind.. My kids was enjoyed more..
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Date of stay: January 2015
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leslie C wrote a review Feb 2015
Panaji, Goa, India2 contributions10 helpful votes
1.0 of 5 bubbles
Went to the resturant in the hotel and they refused to sit out even when the resturant was empty because the managers we having lunch out .. this place gives more importance to its managers than its customers. The food is not that great and the prices are very high
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Date of stay: February 2015Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
radhabekar wrote a review Aug 2012
Pune, India1 contribution10 helpful votes
1.0 of 5 bubbles
I would never recommend any one to visit this resort.

We stayed in Westwood River side in 16, 17, and 18 Aug 2012 for 3 days and 2 nights, That was our worst stay ever in Kerala..

The reception person had big smile welcome. Check IN formalities done quickly. I had booked Hotel with the help of my travel company "Kerala Holiday Mart". They booked a Honeymoon suite (Delux). The room didn't had galary, chairs inside the room, alamirah for luggage. When asked reception person to show us another room, he said room is getting ready in 15 min. We waited for 90 min then contacted the same reception person, he said that room he gav it to another guest without informing us who was waiting since 90 min. Then after 30 min he came and said that I have to pay extra for room shifting (which is the same as the one allotted to me initially). The unprofessional and unethical behaviour of that person. Later, decided to move into different resort and went to checkout. Then they agreed to provide other room which they call delux room which charging Rs. 4000 + 12.3% tax. (They also charged tax on Bingo chips which has price for Rs. 15 with all taxes inclusive).

As per the schedule we never got welcome drink, not even bottled water :( , Room was stinking, TV was not having any Hindi or english channels and hot water was not at all available.. The bed was nearby bathroom which had no exhaust fans, no toilet roll ,no door mat and was stinking.

when we complained to the management, they said we had booked for deluxe and this is what available as per the package. They didnot agree for the room upgradation saying no other room was available.

Food - Very less options and service was pathetic. Water was supposed to be served while the guest arrive at the table. Even after asking for it, it was not provided. Later at the end of the dinner, when we asked again, manager just says sorry as a formality n smiles n gets off.

Snacks in minibar are very expensive more than 100% of the MRP. None of the waiter knew about the customer service. But were ready to remove the plates even while we were eating.

The photos on the website does not match with the actual resort or i should even call as resort.
It looks more like a upgraded version of a lodge.
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Date of stay: August 2012
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: "Do Not Go For This Hotel"
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MartinAJ001, Manager at Westwood Riverside Garden Resorts
Responded Aug 21, 2012
The Hotel Management is genuinely saddened with such unfortunate happening and will look seriously into the matter at the earliest and make sure such kind of incidents, if at all, will not happen again.Also this instance could be a one-off incident as we have been consistently receiving good reviews as can be seen from our receiving of Excellence award from Tripadvisor. We do value your feedback and will like to serve you better next time
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
prakash m wrote a review May 2015
Doha, Qatar9 contributions18 helpful votes
1.0 of 5 bubbles
Our stay of 5 days given us the worst experience, except breakfast which was fantastic. The last day hotel staff has stealed our money and we felt complete management involved in this drama. They taken us for the night safari and it was scary event because the driver has taken two friends along with him. After come back we went to bed, due to early check out. But morning when we checked our purse money was not there... After complaining all the staffs are acting drama, and to passify us, they paid same amount of money to us. If anybody wants to stay this hotel, please be extra caution..
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Date of stay: August 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AshishM509 wrote a review Nov 2014
Mumbai27 contributions19 helpful votes
+1
2.0 of 5 bubbles
We were given rooms on the 4th Floor, with very small and unhygienic bathroom.
The staff was good and service was okay, But the wooden rooms for which we have paid our major portion of money was in pathetic condition. There were patches coming out of the wood in many places. Also the bathroom door were not at all proper. The toilet sit was in horrible condition, my daughter did not use it as she was afraid to sit on it. You can see the images which i have attached with the review, u will definitely get an idea about the condition of rooms
Request everyone not to opt for this hotel, rather you can opt for dharamshala instead
As conveyed by the staff the condition of every rooms are the same and also Its a very old property.
Please avoid the Ayurveda Massage Center of the Hotel... Its a torture on the body....
Please stay away from the Hotel.....
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Date of stay: November 2014
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱1,756 - ₱2,927 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westwood riverside garden hotel munnar
LOCATION
IndiaKeralaIdukki DistrictMunnar
NUMBER OF ROOMS
41
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WESTWOOD RIVERSIDE GARDEN RESORTS - UPDATED 2024 Hotel Reviews & Price Comparison (Munnar, India) - Tripadvisor

Frequently Asked Questions about Westwood Riverside Garden Resorts
Which popular attractions are close to Westwood Riverside Garden Resorts?
Nearby attractions include Green Munnar Trekking (0.4 km).
What are some of the property amenities at Westwood Riverside Garden Resorts?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Westwood Riverside Garden Resorts?
Top room amenities include a kitchenette, a minibar, and a flat screen TV.
What food & drink options are available at Westwood Riverside Garden Resorts?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Westwood Riverside Garden Resorts?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Westwood Riverside Garden Resorts?
Conveniently located restaurants include Hotel Hillview Munnar Restaurant, Sree Krishna M G Hotel, and Winter Yard @ Clouds Valley.
Are there opportunities to exercise at Westwood Riverside Garden Resorts?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Westwood Riverside Garden Resorts?
Yes, dry cleaning and laundry service are offered to guests.
Does Westwood Riverside Garden Resorts offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Westwood Riverside Garden Resorts?
The staff speaks multiple languages, including English and Hindi.
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