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Grand Hyatt Lijiang

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Traveler (678)
Room & Suite (104)
Dining (24)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
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AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (356)
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Traveler rating
87
22
7
2
2
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87
22
7
2
2
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All reviewsmountain lodgelakeside restaurantsmall bitesjade dragon snow mountainchinese restauranthotel transportstyle architectureserene viewmanagement teambeautiful hotelclub roomsmall lakecab riderented bikesold townbreakfast buffetgolf cart
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1 - 5 of 120 reviews
Reviewed yesterday via mobile

I am currently staying at the Grand Hayatt hotel. The hotel is beautifully managed with traditional-style buildings on a spacious ground. There are many facilities, of which the sauna is particularly spectacular. And above all, I was impressed by the friendly staff at the grand...More

Thank 열하루 하
Reviewed 3 weeks ago via mobile

This is one attractive accommodation. Has an alpine feel to it like you’re in Switzerland rather than China. This resort is big with a new open air mall with many luxury brands and restaurants connected to hotel. I booked the GRAND VIEW KING which looks...More

Thank theboudoir09
Response from Echo H, Manager at Grand Hyatt LijiangResponded 3 weeks ago

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our tub made your stay experience more memorable. We look forward to your next stay with...More

Reviewed 4 weeks ago via mobile

This hotel had just charged name to Jinmao, probably the new Chinese chain of Hyatt hotels. While you clearly can see this hotel was build as luxury 5 star hotel with all facilities, this hotel now is run as a Chinese concept. What we experienced...More

1  Thank Hugo M
Response from Echo H, Manager at Grand Hyatt LijiangResponded 3 weeks ago

Dear Guest, thank you for choosing to stay at Jinmao Hotel Lijiang the Unbound Collecting Hyatt and taking the time to share your valuable feedback with us. 1. After we checked for the check in process only 5 minutes, we offer the grand Mountain View...More

Reviewed 20 May 2018

I have not visited but am planning to do so at the end of the year. Found the lack of explanation on the distinction between the Mountain Lodge and the city hotel at Gucheng district frustrating, so I called the hotel and clarified. Wanted to...More

4  Thank wtanoto
Response from Echo H, Manager at Grand Hyatt LijiangResponded 2 weeks ago

Dear wtanoto, thank you for choosing to stay at Jinmao Hotel Lijiang – The Unbound Collecting Hyatt and taking the time to share your valuable feedback with us. We do appreciate your kind words of our facilities and Service. Hope you will enjoy! We look...More

Reviewed 19 May 2018

I travelled with my parents in Lijiang for a family vacation. We were very fortunate to have chosen Grand Hyatt Lijiang. Every hotel staff were professional, attentive, from the drivers, ports, front desk staff, restaurant staff, especial Mr. Mark Su, the front desk manager. We...More

Review collected in partnership with Hyatt Hotels
Thank julihall2000
Response from Echo H, Manager at Grand Hyatt LijiangResponded 19 May 2018

Dear Guest, thank you for sharing your experience at The Unbound Collection by Hyatt with us. We are delighted to hear that you were satisfied with our hotel. We look forward to welcoming you back with us in the future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
US$126 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Lijiang
#3 Luxury Hotel in Lijiang
#32 Best Value Hotel in Lijiang
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$126 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Lijiang
#3 Luxury Hotel in Lijiang
#32 Best Value Hotel in Lijiang
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (678)
Room & Suite (104)
Dining (24)
Pool & Beach (1)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Frances D
27 June 2017|
AnswerShow all 4 answers
Response from x9nerx | Reviewed this property |
The town location didn't have any stairs actually. Not sure about the mountain site
0
Votes
Bee gaik P
31 December 2016|
AnswerShow all 2 answers
Response from beyo43 | Reviewed this property |
February il Lijiang is still winter, off season. May be freezing at the mountain lodge. Room rates may reflect the above Do not miss Lijiang. Helpful ?.
2
Votes
abuUk
8 August 2015|
Answer
Response from beyo43 | Reviewed this property |
The most convenient and practical way is to order a taxi. The ancient town is a jewel. I had a chauffered car at my disposal. I think there is a shuttle service to the airport. Mind you, there are a number of distant lodges... More
0
Votes
Room Tips
"Not much of a scenery view compared to the Mountain Lodge , so pick a room that has a facing of the Pond."
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"mountain view"
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"friendly staff, great views"
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"Room 3310 has very splended view to Jade snow mountain"
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