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Pullman Sao Paulo Ibirapuera

Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008-011 Brazil
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Traveler (1389)
Room & Suite (526)
Dining (186)
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About

#8 of 386 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Welcome to Pullman São Paulo Ibirapuera, comfort, technology, services... discover a new era for business or leisure travel! An upscale and modern hotel from Accor, located next to Ibirapuera Park, close to the main business and leisure districts of the city. It occupies a strategic location for both - business and leisure - travelers in São Paulo’s most dynamic city. About 3.1 miles (5km) from the domestic airport (Congonhas – CGH), and 15.5 miles (25km) from the international airport (Guarulhos GRU).Apart from leisure, Pullman São Paulo Ibirapuera is introducing a fresh approach to the planning of meetings, conventions, seminars and incentive events. The hotel’s approximately 2000 meters of meeting and function spaces include a spectacular Grand Ballroom, 14 meeting rooms, and a pre-function area, where flexible configurations can be provided for small or big events request. Extensive line up of dining and entertainment facilities are available at the hotel, including the TasteIt Restaurant | Bar | Tea Deli, which offers a trendy atmosphere with live cooking shows on a culinary journey. Bunk Lobby Lounge, an interactive and cozy space to chill-out as well as Fit and Spa that offers full range facilities to relax your body and soul.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
Solarium
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Wake-up service / alarm clock
Minibar
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Value
Park View
Languages Spoken
English, French, Spanish, Portuguese

Location

Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008-011 Brazil
Name/address in local language
Pullman Sao Paulo Ibirapuera
2,391Reviews28Q+A85Room tips
Traveler rating
  • 1,648
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Popular mentions
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family wrote a review Feb 2024
Hollywood, Florida2 contributions7 helpful votes
Went to the gym for a workout. Asked for a few workout tips and there was : Elvis, he is a professional trainer and made my workout great! I haven't worked out for awhile, but with this experience I am ready to be a regular at the gym again. Can't wait to go back!!!
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Date of stay: February 2024
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded 3 weeks ago
Dear customer "familydivers2015", Our team thanks you for your incredible review and we are happy that you shared your experience with us and that you enjoyed our facilities, as well as the service provided by the team. It was a pleasure to welcome you and we hope to see you soon! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nathalie H wrote a review Feb 2024
1 contribution1 helpful vote
My husband and I had an amazing experience! We were checked in by Edward, who is very friendly and answered all our questions. The whole staff is attentive and welcoming wherever we were in the hotel. They would provide so many recommendations of places to visit and eat while in São Paulo.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded 3 weeks ago
Nathalie, Thank you for your review of our hotel. The Pullman SP Ibirapuera team hopes you had a good stay! We are happy to know that we were able to delight you with the attention of our team, especially Edward's service. We hope to welcome you again! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Viviana Sofia A wrote a review Jan 2024
1 contribution4 helpful votes
Great hotel and service, kudos for Fernando in front desk…. The hotel is beautiful and the food amazing. And the zone is perfect If you come to SP for business this is the perfect hotel, and it has a GYM spa and pool, the restaurant is so good, everything in the same place.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded Jan 23, 2024
Viviana, Thank you for taking time out of your day to share your comments and for recommending the hotel. We are happy to know that the team's readiness and attention made a difference and exceeded your expectations! We would like to thank Fernando for the kind recognition, who will be congratulated for his good work. We will be waiting for your next visit! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charlène F wrote a review Jan 2024
Pegomas, France2 contributions5 helpful votes
Nice hotel, great breakfast and gym ! A special thanks to felipe, Bruna and Gessica who helped me a lot !!!! They are very professional, kind and helpful !!!! Thank you again ! The three of you are really life savers 👌I will come back with a great pleasure there !
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded Jan 17, 2024
Dear Charlène, We were delighted by the kind words about our employees! It's an honor to know that you feel our dedication to showing the best of our hospitality! Rest assured that we will pass on your compliments to our team. It will be a pleasure to welcome you again for more memorable moments! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Oscar R wrote a review Dec 2023
1 contribution7 helpful votes
There was an issue with my reservation and Paulo was able to fix it and provided top level service. The people is very helpful and friendly making this a great experience. The hotel is located at a great location with access to major places and restaurants in the area.
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Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded Dec 12, 2023
Oscar, We are very happy that you chose us as your hotel in São Paulo! It's great to know that you liked our facilities and accommodation, as well as the service provided by the team. We shared your message with Paulo and the entire team as a form of encouragement and recognition. It will be a pleasure to welcome you again for more memorable moments! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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niceguyneastbay wrote a review Nov 2023
Antioch,5 contributions
Hotel says they are concerend about the WIFI. WIFI is still an issue. WIFI in room drops or is extremly slow. You can try going to lobby and getting a better WIFI signal there but it still is an issue. There is no good area of the hotel for WIFI.
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded Nov 1, 2023
Dear Mr. "niceguyneastbay", We would like to thank you for sharing your concerns regarding the internet signal during your stay. We greatly appreciate your feedback as it helps us improve our services and ensure the best possible experience for our guests. First and foremost, we apologize for any inconvenience the internet signal instability may have caused during your stay. We want to assure you that our maintenance team, in collaboration with our IT team, is committed to finding ways to enhance the connectivity experience for our guests. We are also working with an external company to diagnose the situation of connection through technical reports. We appreciate your understanding and patience as we strive to improve our services. If you have any other concerns or suggestions, please do not hesitate to contact us at any time during your stay. Thank you for choosing our hotel, and we look forward to having you with us again in the future. Respectfully, Monick I Fernandez Customer Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Raul J wrote a review Oct 2023
2 contributions3 helpful votes
The entire staff at the Pullman Hotel in Ibirapuera is amazing! Great customer services and willing to help at all times. Big shoutout to Edward, Lucas, Paulo, Felipe, Graziela, and Karol, Julia, Karol, and even Marina. You guys made feel like a family while my staying in São Paulo. Thank you to all the stuff in the kitchen, restaurant, bar, and the doormen. Thanks for everything! I will come back soon… Raul Juarez
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded Oct 31, 2023
Raul, Thank you very much for visiting, it was a pleasure to welcome you. We are happy to know that we were able to delight you with the attention of our team, especially the service provided by our team. We hope to have the opportunity to provide you with a new Pullman experience soon! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WorldCitizen wrote a review Sep 2023
New York City, New York13 contributions4 helpful votes
I stay at this hotel several times a month and have been using it for a couple of years now. My employer has chosen to make a contract with this hotel so I don’t have a choice as to where to stay. If you are coming here and need Wi-Fi do so at your own peril. It never fails, not ever that the Wi-Fi will go off or kick me off a dozen times a day. Many times when I’m in the middle of a video conference or trying to just work online. This hotel is always making small cosmetic changes to the lobby or other public areas, but what they need to do is invest in their Wi-Fi so people can actually work online. If internet is at all important you should find accommodations in another hotel. The other thing that is likely not to work is the AC in your room. Along with your room key. If you happen to touch your room key to your cell phone plan on returning to the lobby to get it reprogrammed. On the other hand the staff here couldn’t be nicer. They are always cordial, polite and very understanding as they are all too familiar with these complaints.
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Date of stay: September 2023Trip type: Traveled on business
Room Tip: Wi-Fi is the worst. AC doesn’t always work. Room keys constantly need to be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded Oct 1, 2023
Dear Guest "WorldVitizen", We thank you for taking the time to share your comments regarding your recent stay with us. Please accept our apologies for the disappointment you have expressed regarding stay. It saddens us deeply to hear of each of your Wi-Fi issues you encountered here at the hotel during your stay. Having known of the difficulties you were experiencing, we would have gone out of our way to try and recover the situation. Please rest assured that we take all our Pullman Guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to reestablish your confidence and trust in us from Pullman São Paulo Ibirapuera. If I personally can be of further assistance at this stage, please do not hesitate to contact me directly by h2125-om@accor.com We also thank you for your kind words about our staff. This is greatly appreciated! Respectfully, Rodrigo Oliveira Operations Manager Pullman São Paulo Ibirapuera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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L F wrote a review Sep 2023
4 contributions2 helpful votes
Hotel has very poor internet service/connection...no rely on it... Lot of excuses..but no solution... Tbey have been adviaed many times it seems no solution has been taken. Everything else ..average Pool very small..gym and food great..
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Date of stay: September 2023Trip type: Traveled solo
Room Tip: If you travel on business.and need internet....reconsider
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded Sep 25, 2023
Dear valued Guest "If563", We would like to thank you for taking the time to share your comments regarding your recent stay with us. We completely understand your frustration in regards to the internet service that you faced during your stay. In this occasion, we are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve, and the external internet supplier did confirm us that they had an issue challenged during your stay. Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to reestablish your confidence and trust in us from Pullman São Paulo Ibirapuera. Respectfully, Rodrigo Oliveira Operations Manager Pullman São Paulo Ibirapuera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joost G wrote a review Sep 2023
16 contributions8 helpful votes
Hotel is fine. Not as exclusive as other Pullman hotels in the world. Service good. Karol is super helpful and Fernando. But please fix your key card system. Had to ask for a new key card 7 times during my stay of 48 hours because it stopped working all the time!!!
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded Sep 11, 2023
Dear Guest "joostg67", We would like to thank you for taking the time to share your comments regarding your recent stay with us. We completely understand your point in regards to the door card system you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve. Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust here at Pullman São Paulo Ibirapuera. Respectfully, Rodrigo Oliveira Operations Manager Pullman São Paulo Ibirapuera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱10,012 - ₱13,517 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman sao paulo ibirapuera hotel sao paulo, mercure sao paulo
LOCATION
BrazilState of Sao PauloSao PauloVila Mariana
NUMBER OF ROOMS
348
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PULLMAN SAO PAULO IBIRAPUERA - UPDATED 2024 Hotel Reviews & Price Comparison (Brazil) - Tripadvisor

Frequently Asked Questions about Pullman Sao Paulo Ibirapuera
Which popular attractions are close to Pullman Sao Paulo Ibirapuera?
Nearby attractions include Museu do Instituto Biologico (0.4 km), Praça Ayrton Senna do Brasil (0.4 km), and PONDER70 (0.3 km).
What are some of the property amenities at Pullman Sao Paulo Ibirapuera?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Sao Paulo Ibirapuera?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Sao Paulo Ibirapuera?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Sao Paulo Ibirapuera?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Pullman Sao Paulo Ibirapuera?
Conveniently located restaurants include TasteIT Restaurante, YUCAFÉ Earth-Based, and Academia da Gula.
Are there opportunities to exercise at Pullman Sao Paulo Ibirapuera?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Pullman Sao Paulo Ibirapuera?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pullman Sao Paulo Ibirapuera?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pullman Sao Paulo Ibirapuera offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Sao Paulo Ibirapuera?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.