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Grand Mercure Brasilia Eixo

Traveler (273)
Room & Suite (140)
Pool & Beach (19)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
338 rooms. Located 15 km from Presidente Juscelino Kubitschek international airport, next to the Brasilia shopping centre and the TV tower. Modern architecture. The hotel features two restaurants, 24h room service and a swimming pool.
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Property amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
723Reviews
413Photos
10Q+A
7Room tips
Traveler rating
  • 426
  • 208
  • 45
  • 27
  • 18
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Popular mentions
The hotel is perfecrt if you need to be close to the center of Brazilian power. In the other hand, if you need to do shopping and get good food, it is marvelous also.The employees are 100% friendly!!!
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Review collected in partnership with Accorhotels.com
Response from mkuchemann, Manager at Grand Mercure Brasilia Eixo
Responded 1 week ago
Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Kuchemann Gerente de Operações/Operations Manager Hotel Grand Mercure Brasilia Eixo
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Unfortunately, my agency didn't book a room at the hotel but I knew the restaurant so I decided to go there to enjoy the great food at a very reasonable price. In addition, I was served by Robson, one of the most professional and diligent waiter I have ever met.
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Response from mkuchemann, Manager at Grand Mercure Brasilia Eixo
Responded 10 Dec 2018
Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Kuchemann Gerente de Operações/Operations Manager Hotel Grand Mercure Brasilia Eixo
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It's been the 3rd time I stayed here. It's one of my favourite hotel in Brasilia, mostly because of its strategic location, next shopping areas, landmarks and restaurants. Its staff is very friendly and helpful. The only remark I'd make is that the ar conditioner compressor is
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Review collected in partnership with Accorhotels.com
Excelente hotel. Preço justo. Café da manhã muito bom. Funcionários do hotel muito profissionais. Excellent. Fair price. Very good breakfast. Employees of the hotel very professional. The location is very central, close to a shopping mall. I recommend it for leisure or
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Response from mkuchemann, Manager at Grand Mercure Brasilia Eixo
Responded 7 Nov 2018
Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Marco André Kuchemann Gerente Operacional / Operations Manager Grand Mercure Brasília
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Hotel is horrible, the check-in process is a joke, my friend had to fight to get his key after hotel mysteriously lost reservation. Elevators are busy, 1 broken, system in the elevator is so bad you press a button and it wont turn on its light so you dont know whether is pushed
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Response from mkuchemann, Manager at Grand Mercure Brasilia Eixo
Responded 7 Nov 2018
Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Brasilia Eixo Monumental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Kuchemann Gerente de Operações/Operations Manager Hotel Grand Mercure Brasilia Eixo
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Professional photo exclusively commissioned by TripAdvisorGrand Mercure Brasilia Eixo
The Room at the Mercure Brasilia Eixo
Professional photo exclusively commissioned by TripAdvisorGrand Mercure Brasilia Eixo
The Room at the Mercure Brasilia Eixo
vista do Estádio Nacional
Quarto espaçoso, silencioso e limpo...cama maravilhosa
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12345628
One of the best apartments.
0 votes
Todos os quartos tem microondas?
O que fiquei tinha uma pia, frigobar, micro-ondas e um armário de cozinha. Ficam escondidos num armário falso.
1 vote
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Sim! Tem várias ruelas ao redor, porém, estão sempre bem lotadas. Tem o Pátio do Shopping Brasília, ali você pode estacionar de forma gratuita. Abraço e boa viagem! Ery
1 vote
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A piscina é aquecida? Att
Oi Rachel, Desculpe a demora em responder! Hoje a piscina não é aquecida. Mas estamos planejando fazer a instalação de equipamentos que farão a piscina ser aquecida no futuro
0 votes
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O hotel tem duas tarifas, com e sem café da manhã. E esse é bem caro ($49.00). Sugiro verificar antes, pois no mesmo setor há hotéis com tarifas ligeiramente mais altas mas com café incluso. Att;
2 votes
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12
"Ask for a clean one, good internet reception, and a discount, cause this is a bad hotel."
"Do not book this dump."
"Even if you payed stardard, ask for a "renewed" room, because most of the standard are just sad and old."
"Top floors rooms are quiet and provide a limited view of the city."
"Don't face west as services performed at night!"
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12
PRICE RANGE
US$51 - US$101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure brasilia eixo hotel brasilia
LOCATION
BrazilFederal DistrictBrasilia
NUMBER OF ROOMS
338
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