We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hoshino Resorts KAI Enshu

Visit hotel website
Traveler (251)
Room & Suite (58)
Dining (54)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Guestrooms of contemporary Japanese design overlook Lake Hamana, whose waters provide many of the delicacies that feature in the creative Kaiseki cuisine. Unwind further with the area's famous green tea.
Read more
Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Best Rate Guarantee
Hotel deals
Hotel packages
161Reviews
293Photos
2Q+A
3Room tips
Traveler rating
  • 64
  • 62
  • 21
  • 6
  • 8
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
The hotel was beautiful and provided its customers an all-rounded experience. The room was spacious for two people and the lake view was also wonderful. The "tea experience" was offered for free and I recommend all travelers to join. The dinner was also impressive and the
Read more
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Enshu
Responded 24 Dec 2018
Dear gorcline, Thank you for your thoughtful review of Hoshino Resorts KAI Enshu. Your positive comments regarding our daily activities and meals will be shared with the rest of the staffs. Since Shizuoka prefecture is well known for green tea, the “tea experience” program was produced by our staff at KAI Enshu for guests to enjoy and learn the local culture. All the other 14 KAI properties offer those local complimentary program everyday for the same purpose. We hope you will come and stay with us again if you ever plan to come back to Japan. Thank you again. Best regards, Guest Relations Manager
Read more
Excellent experience - This is my first time staying in a hotel of this brand which is recommended by a friend. I chose a western style room with an in-room hot spring because we wanted to have the hot spring together with our children. The room was unexpectedly spacious given
Read more
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Enshu
Responded 8 Jan 2018
Dear teresatao, Thank you for taking the time to share such a great review! Your high praise for us is greatly appreciated. It is my pleasure to share your review with the team. We have evolved all year around and if you have another chance to visit us, we hope to deliver a better and seamless experience. Sincerely, Guest Relations Manager
Read more
+3
We stayed here for 2 nights with our 5yo daughter. It was our first ryokan experience and a first with Hoshino resort. I can rave on and on about this place but in short I'll just say that it's worth every penny I spent here and the experience was so good that I didn't wanna
Read more
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Enshu
Responded 4 Dec 2017
Dear synkronize, Thank you very much for taking the time to review Hoshino Resorts KAI Enshu. We are thrilled that you had a wonderful stay and hope you have lasting memories of your time with your family. Our services strive to continue to offer a memorable ryokan experience. We look forward to welcoming you back again to one of our hotels or ryokans in the near future! Thank you again. Sincerely, Guest Relations Manager
Read more
I've stayed in Hoshino Kai resorts twice. There are ryokan in Japan more traditional, more picturesque onsen communities, places closer to Tokyo that I have enjoyed. But if you are traveling to Kyoto, Nagoya, in this area, this ryokan is spot on for the money. I list it as a
Read more
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Enshu
Responded 5 Feb 2017
Dear warren D, Thank you very much for taking time to review our ryokan and hospitality in Hoshino Resorts. We are also pleased to know that you chose KAI Enshu following KAI Ito, and enjoyed your stay this time as well. Your feedback about our service is much appreciated as it helps us to improve in order to offer a comfortable environment to our guests. We truly appreciate your kind comments (you seems to be an onsen specialist!). Hoshino Resorts group has 35 hotels around Japan and three different brands: HOSHINOYA, KAI, RISONARE. Should you travel again, we hope you visit one of our various hotels and enjoy your vacation! We hope to see you again upon your next visit to Hoshino Resorts. Sincerely, Guest Relations Manager
Read more
If you love green tea, you should go here. I have been to many ryokan but this one put a great deal of emphasis on green tea, and that made it extraordinary. - Kai Enshu has a special lounge and a tea master to guide guests in preparing tea as a special activity. - Granted,
Read more
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Enshu
Responded 11 Aug 2016
Dear Jen L, Thank you very much for staying with us at Hoshino Resorts KAI Enshu and taking your valuable time to place comments for us. We are thrilled that you had enjoyed your stay through various Japanese tea experience. On the other hand, I do sincerely apologize for the concerns you experienced during your stay. Your feedback about our insufficient guidance and map is much appreciated as it helps us to focus on what is important to our foreign guests. I shared your comments with the management team and we have surely taken your feedback into account to further enhance our guest experience. Hoshino Resorts also has 35 hotels and ryokans around Japan. Should you travel in Japan, we hope you visit one of our various hotels and enjoy your vacation! Sincerely, Guest Relations Manager
Read more
Previous
12
Album Categories
All photosTravelerRoom & SuiteDining
Photo provided by managementHoshino Resorts KAI Enshu
遠州つむぎの間
PreviousNext
12345612
"Room with in-room hot spring is good for family with children"
"The 5th, 6th, 7th floors are for guest rooms. Ask for a higher floor. I think all rooms overlook the lake."
"From the pictures, if you choose the cheaper room, only one person will have an unimpeded view of the lake. Choose the pricier one!"
PRICE RANGE
US$411 - US$903 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuTokaiShizuoka PrefectureHamamatsuHamanakokanzanji Onsen
NUMBER OF ROOMS
33
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing