I was really impressed from arrival until departure. All staff were professional and very helpful. The food was excellent and housekeeping was excellent. All staff made the stay very successful. The conference rooms and Wifi was good
I visit the Arlington area several times a year. This is my first time at the Hyatt Regency. Great staff, great all around. Very clean public areas and room. Modern room that looks like it was updated not too long ago. Comfortable bed. The great staff really made it into an excellent visit. This place will be my "go to" place when I visit Arlington since I am there several times a year.
Stayed for a business trip. The room and space was very clean and welcoming. I got amazing night's sleep. There was more within walking distance than I expected so no complaints there and so close to the airport!
Recommended hotel with good customer service response. Only two concerns: (1) Parking is expensive at the hotel; (2) Location is not ideal for a tourist due to lack of nearby restaurants. The nearest non-hotel restaurant was a solid 10 + minute walk.
As always, the Hyatt Regency provided superb services for the annual Surface Navy Association National Symposium. Very nice rooms, fine conference facilities, excellent catering and banquet services and overall top quality exhibition support.
This hotel is a well-kept hotel with nice amenities, but has service issues when large events are being held there. Be aware of when an event is being held there because service will be slower than what you would expect. The staff were very helpful and worked hard, but something was off. The location is fine if you're in crystal city for something, but don't expect the DC vibe there--very corporate.
My family has stayed at this hotel on many occasions and enjoy the convenience and hospitality. The rooms are comfortable and quiet and when catching your flight, the airport is just a few minutes away. We particularly like the options of valet parking and on-site restaurants and a bar. The lobby bar, drinks and food, accommodated our requests and the breakfast buffet with made to order omelets were fantastic. Some of the employees have been at this site for many years and it is welcoming to see familiar faces. In my family’s opinion, it is great that Hyatt has been able to keep the quality standards high at this location. If other properties could be as accommodating perhaps it would not sting as much when paying the rising prices.
The NYE event and the hotel were exceptional. The hotel staff was friendly and courteous. I live in Alexandria, but I had no idea that the Hyatt was so close and accessible. I am considering using the Hyatt for my nonprofit organization's upcoming event.
The check in process was easy the amenities were good clean, convenient location, other than getting my car in a timely fashion I ended up placing a Uber instead. My overall stay was great. The facilities were clean. The staff was polite and friendly
The room was clean. The bathroom was clean. Housekeeping was very good. Location of the hotel is also convenient. Maybe you can include a microwave in the room as an amenities and complementary drinking water bottles for guests, not just for a certain category of guests.
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