Excellent hotel! Rooms are crisp clean and smell fresh, comfortable and very spacious. Nice bathrooms, and good size desk allows you to work comfortably. If you choose to eat in, the restaurant is very good as well. Best thing is the staff, especially the front desk staff….friendly and always smiling! A definite thumbs up from someone who travel all around the country for work! I always look forward to coming here!
Everything was great from the airport shuttle, to the cookies, to the breakfast, the location, & cleanliness. The front desk reps were extremely helpful and all staff were friendly. As a bonus it is only about 10 minutes from the train/subway stop!
Shikeeb at the front desk is a rock star! Not only was the hotel fabulous; he helped facilitate a surprise amenity delivery to my sister. He is thorough, kind, and generous and made for a memorable experience!
Great hotel and great staff. This hotel was the perfect location for Washington DC sightseeing. Convenient airport shuttle available and close to the metrorail. The SkyDome hotel also perfect for our dinner with amazing views . Thank you !
The staff was absolutely outstanding! The service provided was the best that we have ever had. The accommodations were great, we paid for an upgrade. Every member of the staff was so helpful and cheerful! We had a bit of a problem during our stay and the maintenance team was at the room in less than 15 minutes and the problem was resolved in less than 5 minutes. We have been at this hotel a number of times and this visit was the top of the top. A special shout out to Quanaeshia, she rocks! Her service and support are impeccable! Thank you to the entire DoubleTree Crystal City team, you made our special weekend that much better!
Let me talk first about housekeeping. She was amazing! I stayed on the north tower on the 10th floor and she respected that I didn’t want to have my room serviced and made sure to ask me each morning in the hallway if I needed anything refreshed. She would give it to me and go on her way. Next, the view…. The DC view for 1035 has an amazing view. Looking across to the left you see the pentagon. Between the two flagpoles to the right of the pentagon you see the Lincoln Memorial. Next to the right is the Washington monument with the White House directly behind it. Finally, to the right of that is Congress. I couldn’t ask for a more amazing view of the city. Next, Room Service. Each morning I ordered the Deluxe Omelette. The arugula salad and potatoes that came with it was tasty. I wish there was ways to substitute them for something else since I’m diabetic but it didn’t change just how good they were. I didn’t order coffee because they only offered Starbucks drinks which I’d normally go for but in the morning I really just want a full pot of coffee. With that I would just use the coffee maker in the room. Additionally, the meeting rooms on the 14th floor were great. You have that same beautiful view of the city that I had from my room. Check in and check out went flawlessly. I showed up super early and my room wasn’t ready so they moved me to a different room and told me I’d love this room more for the better view, they were right. Lastly, the location. There’s a Whole Foods in walking distance (4mins) and shops just about as close. Even though the snack shop was fully stocked I walked over to Whole Foods and got some keto friendly snacks to take back to the hotel. Overall I can say that there wasn’t anything about the hotel that I didn’t enjoy. Each year in the past the group stayed at the Hilton Crystal City and each year I left with a sinus infection because the hotel couldn’t maintain a decent temperature across the hotel. The doubletree didn’t have that issue at all. I can’t wait to go back and when I go back for pleasure then I’ll certainly have this hotel on the list for places to stay. …
Confident to Pentagon, excellent amenities and a good nights sleep. I have travels to DC many times for Business and this property provides me with all the amenities I need at a fair price. The staff is friendly and helpful. I would recommend this location for visitors to the MDV with Arlington, Pentagon City, and Crystal City at you primary locations.
Excellent establishment. The accommodations are clean and comfortable. The staff are very helpful. Hassan, the front desk agent that checked us in went out of his way to ensure we were taken care of. The ladies who worked the cafe with Starbucks were also amazing, as were the sky dome staff. It is also centrally located to all the shopping and dining that Crystal City has to offer. This is my 3rd time in this hotel and I’ll be coming back again soon.
I stayed at the Doubletree for my end of year staycation I also was three night shy of getting Diamond Status. I did have an issue when I first got checked in of getting a room that I didn’t reserve but was offered a switch the day after. I was going to transfer to a hotel close to the National Harbor to finish my weekend but ended up doing another night at Doubletree. When I checked back in, I was offered an upgrade to a suite! I don’t usually ask for upgrades usually it’s more of a hassle in my experience; if your a a POC you may also understand the bias that presents in getting upgrades that your tier status may allow, but this was hassle free! The suite is spacious and the king bed is pretty nice. Great nightly rates and amazing customer service! Also recommend the lobby bar. 5/5…
Really pleasant stay. The lobby was modern and the drinks were high quality. Surprised by the rotating 360 view bar/restaurant within the hotel. Had a delightful view of the city. Try to get a room with a balcony. It was totally worth it for me and my partner.