DoubleTree by Hilton Hotel Washington DC - Crystal City
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About
#24 of 47 hotels in Arlington
Location
Cleanliness
Service
Value
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, and grab and go lobby market.
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Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Coffee shop
Free airport transportation
Business Center with Internet Access
Conference facilities
24-hour security
Parking garage
Wifi
Paid wifi
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Wine / champagne
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Flatscreen TV
Sofa bed
Bath / shower
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish
Location
93Great for walkers
Grade: 93 out of 100
107Restaurantswithin 1 km
13Attractionswithin 1 km
Contact
300 Army Navy Drive, Arlington, VA 22202-2891
Getting there
Pentagon CityWashington DC Metro8 min
PentagonWashington DC Metro8 min
3608Reviews53Q+A100Room tips
Reviews
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- 1,361
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- 630
- 307
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peter s wrote a review 3 Feb
Excellent hotel! Rooms are crisp clean and smell fresh, comfortable and very spacious. Nice bathrooms, and good size desk allows you to work comfortably. If you choose to eat in, the restaurant is very good as well. Best thing is the staff, especially the front desk staff….friendly and always smiling! A definite thumbs up from someone who travel all around the country for work! I always look forward to coming here!
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Experience, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 2 days ago
Dear peters12185DV, It was truly an honor to host you on your recent visit to our DoubleTree by Hilton Hotel Washington DC - Crystal City, and we could not be more humbled that you chose to spend your time with us. Your opinion means the world to us, and since we strive to provide the ultimate guest experience, I am thrilled we achieved that in your most recent stay. We love that you benefited from all the amenities and our thoughtful offerings, designed to delight and guarantee a seamless visit. It is humbling to know that our warm and personalized service was a standout feature of your visit. Again, we are honored to be a comfortable haven in your busy world of constant travel. We love having you and look forward to your next visit! Kind regards, Scott Ward, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Everything was great from the airport shuttle, to the cookies, to the breakfast, the location, & cleanliness. The front desk reps were extremely helpful and all staff were friendly. As a bonus it is only about 10 minutes from the train/subway stop!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Experience, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 12 May 2022
Dear 726ivaw, How kind of you to leave such great feedback and a full five stars! It was such a pleasure to read your kind words - I am thoroughly delighted you had such a wonderful stay. Our team really does take the greatest pride in looking after guests, and delivering an outstanding level of exceptional service, and to hear we have achieved this is so pleasing. I do hope we will have another opportunity to warmly welcome you again to DoubleTree by Hilton Washington DC Crystal City in the near future and if we can be of any assistance to you in the meantime, please feel free to get in touch. Thank you again for sharing your experience. Warm regards, Scott Ward, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shikeeb at the front desk is a rock star! Not only was the hotel fabulous; he helped facilitate a surprise amenity delivery to my sister. He is thorough, kind, and generous and made for a memorable experience!
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Experience, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 1 week ago
We truly appreciate your kind and generous rating. I am so happy to learn that the service delivered by our team not only impressed you but exceeded your expectations. Your experience sounds like perfection and we are thrilled that you had such a spectacular stay. Your compliments reassure me that we are fulfilling our mission of providing lasting memories for our guests. It is through these qualities that we continue to enjoy repeat customer loyalty and recommendation. Thanks again and we look forward to the pleasure of welcoming you back to our property very soon. Regards, Scott Ward, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel and great staff. This hotel was the perfect location for Washington DC sightseeing. Convenient airport shuttle available and close to the metrorail. The SkyDome hotel also perfect for our dinner with amazing views . Thank you !
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Experience, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 2 weeks ago
Dear Weloveseaturtles, We are delighted to hear we served as the perfect base from which to explore Washington D.C. and to get acquainted with all the monuments and museums. After a long day of sightseeing and making memories in and around Washington D.C., our comfortable and meticulously maintained guest rooms serve as a tranquil respite. We are pleased your time with us included a visit to our SkyDome Restaurant to enjoy their sumptuous meals and incredible views. I am confident we will be welcoming you back soon and we look forward to that! Kind regards, Scott Ward, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was absolutely outstanding! The service provided was the best that we have ever had. The accommodations were great, we paid for an upgrade. Every member of the staff was so helpful and cheerful! We had a bit of a problem during our stay and the maintenance team was at the room in less than 15 minutes and the problem was resolved in less than 5 minutes. We have been at this hotel a number of times and this visit was the top of the top. A special shout out to Quanaeshia, she rocks! Her service and support are impeccable! Thank you to the entire DoubleTree Crystal City team, you made our special weekend that much better!
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The SkyDome Retaurant at the top of the hotel is a great place for drinks, views, and dinner.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Experience, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 2 weeks ago
Thank you for taking the time to leave a review. I am so glad that you enjoyed a wonderful stay with us at our property, and were able to make the most of our enviable central location. We really do aim do deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your room and found everything to be so comfortable. I imagine that my colleagues looked after your every need, and I will ensure your kind rating are shared with all of the team across the hotel. We all look forward to welcoming you back again very soon. Warm regards, Scott Ward, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let me talk first about housekeeping. She was amazing! I stayed on the north tower on the 10th floor and she respected that I didn’t want to have my room serviced and made sure to ask me each morning in the hallway if I needed anything refreshed. She would give it to me and go on her way. Next, the view…. The DC view for 1035 has an amazing view. Looking across to the left you see the pentagon. Between the two flagpoles to the right of the pentagon you see the Lincoln Memorial. Next to the right is the Washington monument with the White House directly behind it. Finally, to the right of that is Congress. I couldn’t ask for a more amazing view of the city. Next, Room Service. Each morning I ordered the Deluxe Omelette. The arugula salad and potatoes that came with it was tasty. I wish there was ways to substitute them for something else since I’m diabetic but it didn’t change just how good they were. I didn’t order coffee because they only offered Starbucks drinks which I’d normally go for but in the morning I really just want a full pot of coffee. With that I would just use the coffee maker in the room. Additionally, the meeting rooms on the 14th floor were great. You have that same beautiful view of the city that I had from my room. Check in and check out went flawlessly. I showed up super early and my room wasn’t ready so they moved me to a different room and told me I’d love this room more for the better view, they were right. Lastly, the location. There’s a Whole Foods in walking distance (4mins) and shops just about as close. Even though the snack shop was fully stocked I walked over to Whole Foods and got some keto friendly snacks to take back to the hotel. Overall I can say that there wasn’t anything about the hotel that I didn’t enjoy. Each year in the past the group stayed at the Hilton Crystal City and each year I left with a sinus infection because the hotel couldn’t maintain a decent temperature across the hotel. The doubletree didn’t have that issue at all. I can’t wait to go back and when I go back for pleasure then I’ll certainly have this hotel on the list for places to stay. …
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Date of stay: January 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Experience, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 3 weeks ago
I am thrilled to hear how amazing your experience was and delighted to read your great feedback about our property and services. I am delighted that you benefited from all the amenities and our coveted location. It appears that you enjoyed the service provided by of our meticulous staff who delights in ensuring that the guest experience is always impeccable. We are very fortunate to have an exceptional team that is committed to providing a seamless experience to each of our guests, so we look forward to sharing your compliments with them. We look forward to welcoming you back again soon! Warm regards, Scott Ward, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Confident to Pentagon, excellent amenities and a good nights sleep. I have travels to DC many times for Business and this property provides me with all the amenities I need at a fair price. The staff is friendly and helpful. I would recommend this location for visitors to the MDV with Arlington, Pentagon City, and Crystal City at you primary locations.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Experience, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 3 weeks ago
What a glowing review! Our attentive team strives to grant all of our guests’ wishes, and it warms us to know that their thoughtful hospitality was appreciated. It is lovely to hear that you enjoyed the great ambience that surrounds our hotel and heart-warming to receive your wonderful comments which highlight the unique hospitality of our staff. I shared your review with them and they each extended their appreciation and an enthusiastic invitation to return soon. Warm regards, Scott Ward, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent establishment. The accommodations are clean and comfortable. The staff are very helpful. Hassan, the front desk agent that checked us in went out of his way to ensure we were taken care of. The ladies who worked the cafe with Starbucks were also amazing, as were the sky dome staff. It is also centrally located to all the shopping and dining that Crystal City has to offer. This is my 3rd time in this hotel and I’ll be coming back again soon.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Experience, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 4 weeks ago
Thank you for sharing your kind review. We are delighted to hear that you had such a magnificent stay and we appreciate your ratings on our service and guestrooms. I believe there is no better place in our great city to put your feet up than at our hotel. Our vision is to create memorable hotel experiences for our guests and it is evident we accomplished that with you. So, thank you again! Warm regards, Scott Ward, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Doubletree for my end of year staycation I also was three night shy of getting Diamond Status. I did have an issue when I first got checked in of getting a room that I didn’t reserve but was offered a switch the day after. I was going to transfer to a hotel close to the National Harbor to finish my weekend but ended up doing another night at Doubletree. When I checked back in, I was offered an upgrade to a suite! I don’t usually ask for upgrades usually it’s more of a hassle in my experience; if your a a POC you may also understand the bias that presents in getting upgrades that your tier status may allow, but this was hassle free! The suite is spacious and the king bed is pretty nice. Great nightly rates and amazing customer service! Also recommend the lobby bar. 5/5…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Experience, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 31 Dec 2022
Thank you. It was a pleasure to be of service! I'm so pleased to hear that you had an enjoyable stay and that our staff provided excellent customer service. Thank you for taking time to review your visit and kind rating. We hope you will stay with us again soon! Warm regards, Scott Ward, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really pleasant stay. The lobby was modern and the drinks were high quality. Surprised by the rotating 360 view bar/restaurant within the hotel. Had a delightful view of the city. Try to get a room with a balcony. It was totally worth it for me and my partner.
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Check-in is not on the ground floor. The escalator from the lower lobby is pretty narrow so take...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Experience, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 30 Dec 2022
Thank you Justin! We were delighted to read your review and see much you enjoyed your time in residence with us. Our pride and joy is providing ample and enthusiastic hospitality to ensure all of our guests feel special. We will certainly let all of our team know how much you appreciated their assistance – that will make their day! Thank you again for your feedback and we look forward to your next visit! Warm regards, Scott Ward, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$143 - US$275 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton - washington dc - crystal city hotel arlington, doubletree hotel arlington, doubletree crystal city national airport, doubletree hotel crystal city
LOCATION
United StatesVirginiaArlingtonCrystal City
NUMBER OF ROOMS
627
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Frequently Asked Questions about DoubleTree by Hilton Hotel Washington DC - Crystal City
Which popular attractions are close to DoubleTree by Hilton Hotel Washington DC - Crystal City?
Nearby attractions include Pentagon Memorial (0.9 km), Gravelly Point Park (1.0 km), and The Pentagon (0.9 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Washington DC - Crystal City?
Some of the more popular amenities offered include a fitness centre, airport transportation, and a business centre.
Which room amenities are available at DoubleTree by Hilton Hotel Washington DC - Crystal City?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at DoubleTree by Hilton Hotel Washington DC - Crystal City?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at DoubleTree by Hilton Hotel Washington DC - Crystal City?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Washington DC - Crystal City?
Conveniently located restaurants include Lebanese Taverna, Ted's Montana Grill, and Crystal City Sports Pub.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Washington DC - Crystal City?
Yes, guests have access to a fitness centre during their stay.
Does DoubleTree by Hilton Hotel Washington DC - Crystal City have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Washington DC - Crystal City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does DoubleTree by Hilton Hotel Washington DC - Crystal City have airport transportation?
Yes, DoubleTree by Hilton Hotel Washington DC - Crystal City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Washington DC - Crystal City?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Washington DC - Crystal City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.