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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#14 of 47 hotels in Arlington
Location
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Value
Travelers' Choice
GreenLeaders GreenPartner
Rest easy at Crystal Gateway Marriott. Our hotel in Arlington, Virginia is located minutes from downtown Washington, D.C. and less than 1 mile from Reagan National Airport. After a busy day, unwind at our fitness center, or enjoy on-site dining at 15th & Eads.
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Property amenities
Paid private parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Free airport transportation
Business Center with Internet Access
Parking garage
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Location
97Great for walkers
Grade: 97 out of 100
144Restaurantswithin 1 km
10Attractionswithin 1 km
Contact
1700 Richmond Hwy, Arlington, VA 22202
Getting there
Crystal CityWashington DC Metro2 min
Pentagon CityWashington DC Metro9 min
327Reviews45Q+A46Room tips
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We booked three nights for a family event, on the rec of a family member who lives in the area. I regret that we didn’t spend more time reading reviews and exploring alternative options. When we return to the area again, we’ll stay somewhere else. There are so many hotels in this area; something has to be better and Crystal Gateway Marriott should DO better if they want to stay in business The Pros: Proximity to metro Proximity to restaurants Proximity to CVS for water, snacks Free regular airport shuttle, even on Sunday Water pressure The Cons: Random charges: check your bill thoroughly. We were charged for daily parking though we were visiting from out of state and had flown into the area. It was addressed, but an unnecessary hassle and did not inspire confidence. Towels: check before you use! We’re so glad we did. One of ours was covered in brown streaks, one had someone else’s hair all over it, and these were the “clean” ones in our bathroom when we checked in and when we used the app to ask for extras. Thin walls: we felt like chiming in the casual conversation happening next door it was so clear. Less so, the late-night show. Sloped beds: super uncomfortable. Mushy and seemed to slope so that when you were laying down your feet were higher than your head. Airport shuttle: while free, it makes several stops at other hotels before hitting the airport, so plan your shuttle departure time accordingly…
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Duncan, Guest Services / Front Office at Crystal Gateway Marriott
Responded 2 weeks ago
Greetings Scatterall, Thank you so much for staying here with us at the Crystal Gateway Marriott. I wanted to thank you for leaving detailed feedback regarding your experience here with us. We have shared this information with our operations team to ensure the necessary guidelines are in place and reviewed to prevent these issues in the future. Thank you for your patience during your most recent stay as we will utilize this to improve our overall operation. Please let us know if there was ever anything we may assist you with as well. We hope that you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Stayed here for one night as I had an early flight from Reagan National. Not much to complain about. Hotel foyer is quite large and spacious. There is even easy access to the Washington Metro line through an underground walkway. The walkway has a number of shops and restaurants though most of them close early. If you plan to drive your car or rental here; keep in mind parking is not free. It costs about $ 42 per day though with In/Out privileges. Also, the underground parking structure is not suitable for large vehicles such as large SUVs or pickup trucks. I had a hard time maneuvering around the parking lot in a Toyota Tacoma rental. Thankfully the lot was not filled with vehicles. Airport shuttle is free and does fill up quickly. While the shuttle going to the airport does not stop at other hotels; it does so if going from the airport which explains why it runs every 30 minutes. Alternatively, you can take the Washington Metro line and get off at Crystal City station, then follow the pathway to the front desk. If you plan to pickup an Amazon package using the lockers at the Embassy Suites Crystal City, it is about a 5-7 minute walk from the hotel.…
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Date of stay: June 2022Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Wonderful place to end a visit to DC and stay overnight before heading to the airport! The M lounge provided a great place to relax and unwind after a long vacation. The lounge staff was extremely friendly and accommodating to all patrons. The breakfast amenities in the lounge were also amazing. The room was super clean and so were all the hallways and common areas. This hotel is situated over a tunnel that includes a mall with a lot of local businesses as well as direct connection to the Crystal City metro station. That was a very convenient feature. The only issue I noticed with the hotel is the front desk staff could kind of care less about providing you any information upon check in and aren’t very helpful if you want to schedule a car service to go to the airport or ask simple general info items. I was a little surprised by this.…
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My wife and I stayed at this hotel from November 28 to December 3, 2022. While the hotel was extremely busy and while most of the staff were difficult to engage, we nonetheless experienced one of the most tradition bound and most courteous service in the M Club. That was all due to Ms. Cynthia Garcia with her down to earth mannerism and easy to approach posture with genuine desire to make guests happy. We had a distinct privilege of experiencing her outstanding service attributes which are rather rare these days. Ms. Garcia, was most personable, most charming, hard working and most efficient M Club staff who from day one continued to give us royal treatment in the lounge and continued to make us feel like we were the most important guests. She made sure that we were always well taken care of by her despite lounge being extremely busy. She became our Ambassador for spoiling us throughout our stay. She was full of smiles and cheers and that truly brightened our day. We are very appreciative for her special attention and special service. Ms. Garcia represented a perfect art of brilliant service. We thank her for her exemplary service and wish her well.…
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Date of stay: November 2022
Location
Cleanliness
Service
Room Tip: Renovated rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Facility is very clean and a very professional staff. Beds were very comfortable. I was on business travel and would definitely stay again. Conveniently located to nearby shops and eateries and in close proximity to the airport.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here one night for first time in many years. Nice price on a weekend. Hotel is easy to find. We used self parking, lot was underground, narrow, and not easy to navigate. Hotel interior has been maintained well though and staff were all helpful. Grand common areas, nice rooms, concierge lounge had nice evening appetizers and a very good breakfast buffet. We would stay here again if the opportunity arises.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed in the Arlington Tower on the 17th floor for 4 nights. This hotel is extremely convenient if you plan to use the Metro. There is a clean and safe tunnel that connects to a nice Metro stop. (Crystal City - blue line). You do not need a car to visit the attractions in DC. The blue line goes directly to stops on the mall. Many excellent restaurants are also within blocks of the Metro. The Metro felt clean and safe and we were impressed. This hotel is also one Metro stop away from DCA. We had a very late arrival and a very early flight. The Metro was not running at those times but we easily found an Uber within 5 minutes at 3:45AM. The ride cost $14 from the hotel to DCA. As for the hotel itself - we were impressed again. Very clean and new feeling. Very comfortable. I would absolutely pick this hotel again for a DC visit. We had a great trip and a big part was the clean and pretty hotel combined with the metro proximity. It was lovely not having to deal with a rental car and parking in a major city.…
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Please make sure to credit the housekeepers on the 12th floor on November 8th. They were super nice. This a good convention hotel. You can reach it from the Metro though the signage could use some work, and dont make the rookie mistake of going to the Marriott Crystal City instead. The bedding was quite comfortable and the climate control allowed for more cooling than most hotels. The fitness facility was excellent by hotel standards. Has the usual very good-but-not-great Marriott breakfast buffet with an omelette station. The shower pressure could also use some work. Caveat: ask not to face the Potomac side (east). You'll be right on a major highway. The soundproofing is good but not so good that it can drown out sirens and diesel. And as noted below,
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Date of stay: November 2022Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip: do not face East
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
I stayed here after a late night arrival at DCA last week. A few observations: 1) The rooms are in great condition. The furniture looked to be recently replaced, everything was clean, and there were ample outlets. 2) The Wifi was fast and reliable. 3) The shuttle was too full to take all of the guests when it picked me up from the airport, resulting in having to leave some guests behind to wait another 30 minutes. The shuttle bus was quite small for serving 3 large hotels. 4) The lounge looked to be newly remodeled and gave access to the full breakfast buffet that came in the restaurant too. It was well equipped with lots of hot and cold food options. Overall, this is a really good choice for a late night arrival or an early morning flight out of Reagan International Airport.
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The bedding in my double room was super comfortable. Great toiletries included. The room had more lighting than most rooms I've stayed in. The hotel staff was great and was willing to work with us to make sure our meeting was successful.
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Date of stay: October 2022Trip type: Traveled on business
Value
Location
Service
Room Tip: There are compact fridges available in the room along with a coffee maker. However, there is no...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$174 - US$350 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott crystal gateway hotel arlington, crystal gateway marriott, marriott hotel crystal gateway, marriott arlington, arlington marriott
LOCATION
United StatesVirginiaArlingtonCrystal City
NUMBER OF ROOMS
701
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Frequently Asked Questions about Crystal Gateway Marriott
Which popular attractions are close to Crystal Gateway Marriott?
Nearby attractions include The Tomb of the Unknown Soldier (1.0 km), Gravelly Point Park (1.1 km), and Arlington House - The Robert E. Lee Memorial (1.0 km).
What are some of the property amenities at Crystal Gateway Marriott?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Crystal Gateway Marriott?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crystal Gateway Marriott?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Crystal Gateway Marriott?
Conveniently located restaurants include Lebanese Taverna, Ted's Montana Grill, and Legal Sea Foods.
Are there opportunities to exercise at Crystal Gateway Marriott?
Yes, guests have access to a fitness centre during their stay.
Does Crystal Gateway Marriott have an airport shuttle?
Yes, Crystal Gateway Marriott offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crystal Gateway Marriott have airport transportation?
Yes, Crystal Gateway Marriott offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystal Gateway Marriott?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystal Gateway Marriott offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Crystal Gateway Marriott?
Many travellers enjoy visiting Arlington National Cemetery (2.6 km), Alexandria's Christ Church (5.9 km), and Old Town (6.1 km).