We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aiden by Best Western @ Austin City Hotel

Save
Share
2200 S I H 35, Austin, TX 78704-4436
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$192
View deal
Expedia.com
US$186
View deal
Hotels.com
US$186
View deal
PricelineUS$192
eDreamsUS$192
ZenHotels.comUS$194
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (165)
Room & Suite (85)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 240 hotels in Austin
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Recharge your batteries with a vacation in one of the hottest cities in Texas, where you’ll be immersed in a vibrant arts and culture scene, tempted by trendsetting food, and surrounded by historic architecture. The Aiden by Best Western @ Austin City Hotel is nestled close to the SOCO South Congress District, Rainey Street, and 6th street, offering an unbeatable location from which to take in this gorgeous metropolis on the Colorado River. A stay at our hotel in Austin, TX puts you near downtown Austin and Lady Bird Lake, where you can stroll around the sparkling reservoir on the beautiful Ann and Roy Butler trail. Our bright and expansive property welcomes you with loads of eclectic, modern style and all of the amenities you need for a luxury getaway. Start your vacation with a dip in the beautiful garden pool and hot tub, which are surrounded by lush landscaping and plenty of lounge chairs.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Canoeing offsite
Patio
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
40Restaurantswithin 1 km
2Attractionswithin 1 km
1603Reviews38Q+A100Room tips
Traveler rating
  • 902
  • 477
  • 146
  • 45
  • 33
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
P R wrote a review 21 Nov
1 contribution
I was duped into staying here by Priceline's app. This is NOT a 4 star hotel. This isn't any closer to the airport as other similar motels. Just like any other motel, the staff is aloof, property photos "catfished" and place isn't particularly clean or pleasant. It's a run of the mill cheap motel with a fresh coat of paint. If you really-really need to stay near the airport, stay at a motel with motel pricing. Not a motel with luxury hotel pricing. Otherwise, just stay a hotel downtown and spend the extra 8 mins on the road to have a clean, proper service and appropriately described and priced experience.
Read more
Date of stay: November 2021
Rooms
Location
Service
Room Tip: stay away from this place
See more room tips
Helpful
Share
Response from Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel
Responded 5 days ago
Thank you for being our guest, and I apologize for any inconvenience you experienced. I am confused about the property photos being "catfished", as our guests frequently share that the property and the rooms look like the on-line photos. Hope you find a hotel that better fit your needs for your next Austin visit.
Read more
LindsayMGriffin wrote a review May 2021
Oklahoma City, Oklahoma212 contributions56 helpful votes
Hotel's Favorite
Great location, right off 35 and 1 mile from SOCO. The drive to Congress is through a nice area with cute bungalows, very safe area, short drive to the Congress bridge to see the bats, you can park at the park area right before the bridge. Good pizza at Home Slice on Congress, eat at the shaded patio in the back with free parking at the church next door to it. Loved the pool area, lots of shade and cute vibe, like a nice apartment complex. The halls smelled a little weird but the rooms were very clean, very comfortable beds and pillows and good customer service. Ask for a room on the 3rd floor away from the highway as the noise can be loud. Due to covid, you marked on a sheet what you want for breakfast and take it down to the restaurant. The waffle was better than what I had at a 4 star hotel earlier in my trip, everything else is basic continental.
Read more
Date of stay: May 2021Trip type: Traveled with family
Helpful
Share
Response from Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel
Responded 30 May 2021
Thanks so much for being our guest and for your feedback. We are happy that you were happy, comfortable and close to your activities. Hope we have become your "home" in Austin, and that your are back soon!
Read more
JENNIFER W wrote a review 1 Nov
1 contribution
Cleanest hotel I’ve ever stayed. Great location for where we needed to go. Stayed 5 nights and used many of their facilities. My son loved the gym. It had everything he needed. I personally loved the pool and hot tub!!! Such a great location in the middle which gave us privacy. Breakfast every morning helped out so much. There was a nice variety of foods too. I needed to wash clothes and the laundry room was close and easy to use. The staff were extremely friendly and helpful when we needed directions or advice. I can’t say enough how enjoyable this hotel was, and like I said earlier….SO CLEAN!!!!! Highly recommend and will stay again. Thank you Best Western!
Read more
Date of stay: November 2021Trip type: Traveled with family
Helpful
Share
Response from Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel
Responded 5 days ago
Thanks so much for being our guest, and for your thorough review. We are so happy our hotel was a good fit for you all. We are always here for you; hope you will be back soon.
Read more
Stephen E wrote a review 1 Nov
1 contribution
Best experience I’ve had at a best Western in a long time. Best experience at a hotel I’ve had in a long time. Every detail was perfect. Friendly staff room was in order everything was great!!! I will definitely stay there again when I am in town.
Read more
Date of stay: November 2021Trip type: Traveled solo
Helpful
Share
Response from Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel
Responded 5 days ago
Thanks so much for being our guest, and for sharing your feedback. We so appreciate your enthusiastic recommendation, especially that you will be staying in the future. Hope it's soon!
Read more
mang108 wrote a review Oct 2021
Los Angeles, California10 contributions1 helpful vote
The recently renovated Aiden is a friendly, well staffed, clean hotel with plenty of amenities. Pool, hot tub, restaurant, breakfast, baggage service, probably more? I didn't ask. it's located just south of downtown Austin and a few miles from AUS. Props.
Read more
Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Debbie Simmons, General Manager at Aiden by Best Western @ Austin City Hotel
Responded 5 days ago
Thanks so much for being our guest, and for sharing your feedback. We are happy that we were comfortable and convenient. Hope you will be back soon!
Read more
Previous
123456
PRICE RANGE
US$100 - US$237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion inn and hotel austin, clarion hotel austin, clarion austin, austin clarion
FORMERLY KNOWN AS
Clarion Inn and Suites Conference Center
LOCATION
United StatesTexasAustinSouth Austin
NUMBER OF ROOMS
158
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Aiden by Best Western @ Austin City Hotel
Which popular attractions are close to Aiden by Best Western @ Austin City Hotel?
Nearby attractions include Town Lake (0.9 km) and Blue Moon Bar & Grill (0.09 km).
What are some of the property amenities at Aiden by Best Western @ Austin City Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Aiden by Best Western @ Austin City Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aiden by Best Western @ Austin City Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Aiden by Best Western @ Austin City Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Aiden by Best Western @ Austin City Hotel?
Conveniently located restaurants include Whip In, Curra's Grill, and Opal Divine's Austin Grill.
Are there opportunities to exercise at Aiden by Best Western @ Austin City Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Aiden by Best Western @ Austin City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aiden by Best Western @ Austin City Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aiden by Best Western @ Austin City Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Aiden by Best Western @ Austin City Hotel?
The staff speaks multiple languages, including English and Spanish.