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Crowne Plaza Dallas Near Galleria- Addison

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Traveler (70)
Room & Suite (64)
Dining (6)
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Overview
  • Excellent20%
  • Very good35%
  • Average24%
  • Poor12%
  • Terrible9%
Travelers talk about
“covered parking”(4 reviews)
“large hotel”(6 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Dallas Near Galleria- Addison
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Reviews (406)
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393 results
Traveler rating
83
129
95
49
37
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LanguageEnglish
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83
129
95
49
37
Show reviews that mention
All reviewscovered parkingrestaurant stafflarge hotelweight roomcommon areaspool area isper nightfree shuttlecomfortable roombit datedbusiness centerstaff was friendlyking bedplenty of parkingbusiness tripfitness centergreat customer service
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1 - 5 of 393 reviews
Reviewed 5 days ago via mobile

L O V E this Crowne Plaza hotel! Breakfast buffet and wait staff are superb. All accommodations were top notch having a clean quiet hotel, fun pool and workout equip, all accessible. Front desk staff were friendly and welcoming.More

Thank coxonthe19th
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 3 days ago

Thank you for your kind words. Mother-daughter time is so special and we couldn’t be happier you chose Crowne Plaza Dallas Near Galleria-Addison to make memories together. Thank you for recognizing our clean, comfortable rooms and friendly staff. We enjoyed your visit and can’t wait...More

Hotel's Favorite
Reviewed 4 weeks ago via mobile

Stayed here for 1 night and was pleasantly surprised to find that our accommodation was upgraded to a suite. We got in early as we had a day a six flags over Texas and hotel front desk was gladly able to give us our room...More

Thank rjbaler
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 4 weeks ago

What a lovely surprise to get an upgrade when you weren’t expecting it! It was our pleasure, and I’m happy to hear that you enjoyed your stay with us and were so pleased with our location. Our location is really convenient for visiting the park,...More

Reviewed 1 week ago

Spent a night there recently. While obviously not a 5 star property there were reasons it was at least a 4 star. Most notably a marvelous young woman, Asher, at the front desk, made check in and the short stay very enjoyable. Her friendly, professional...More

Thank glennroid
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 1 week ago

Thank you, Glenn. Your review is very much appreciated. Asher truly is a wonderful asset to our team at the Crowne Plaza Dallas Near Galleria-Addison and we’re happy she made you feel welcome during your visit. We’ll share your kind words with her. We’re pleased...More

Reviewed 2 weeks ago via mobile

Booked on Priceline by bid. Listed as 4 Star, but certainly more like 3 Star business class hotel. Needs some investment as the common areas are dated. The room and amenities were sufficient for the last minute stay. Bid price was less than $60. Free...More

Thank TDouble
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 2 weeks ago

Thank you. Your feedback is very valuable to us. We hope you found your room and the rest of the property clean and comfortable. We have passed on your feedback to our team as we’re always looking for ways to better accommodate our guests. Please...More

Reviewed 26 April 2018

My husband and I stayed at the hotel for four nights last week, for a conference. The hotel itself is nice enough, though older. What upset me were two things: 1) Our coffee cups were not washed but were merely wiped out with a dirty...More

Thank PureMichiganLover
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 27 April 2018

Thank you for taking the time to share your feedback with us. Please know that the care of our guests is always a priority, and we want everyone who stays here to have the best experience possible. I am sincerely sorry to hear of what...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Shuttle Bus Service
Banquet Room
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$85 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Addison
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$85 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Addison
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (70)
Room & Suite (64)
Dining (6)
Pool & Beach (6)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Doug C
3 October 2017|
AnswerShow all 9 answers
Response from onex1068 | Reviewed this property |
Yes there are
0
Votes
windy755
3 August 2017|
AnswerShow all 3 answers
Response from Stacey E | Reviewed this property |
It was open with a hot tub late August/early September 2017.
0
Votes
Kimbalaa
1 August 2017|
AnswerShow all 2 answers
Response from Iriefamily | Reviewed this property |
Yes, they're pretty decent twin-size rolloway beds.
0
Votes
Room Tips
"Overlooking the pool was nice. Watch out for the sprinklers if you are sitting outside on the lower..."
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"Request a room away from elevators"
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"Long hallways, if walking is a problem, ask for something closer to lobby elevators, but not too close.Easy..."
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"rooms are dirty, views are bad, beds are broken, rooms are noisy"
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