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All reviewscovered parkinglarge hotelweight roomcommon areasper nightbit datedbusiness centerbed was comfortablestaff was friendlybusiness travelersplenty of parkingfitness centergreat customer serviceconventionmattressestons
The room is perfectly fine but the property is very old and they have some challenges.
The ac wasn’t working in the exercise room. There is a lot of nose from workers outside this room in the back of the property. Wayfinding is also an...More
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 1 week ago
Thanks for your feedback. We want every guest to have a great time when they visit us, and I’m sorry to hear that you were a little disappointed with some of your stay. Please know that we always want to address any concerns as quickly...More
I've enjoyed my stay here. I've been here for work.The staff is good. The place is old, but it's well maintained. It's in a beautiful area. Free Wifi, and pretty fast. Food is good.
Price for stay is reasonable.
Response from Sherry W, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded September 13, 2017
Thanks so much Eric for the great review! Happy to see you enjoyed your time here with us at Crowne Plaza Addison. We look forward to your next visit!
This is a peaceful hotel with a nice restaurant area in the front. As a member of the hotel's program I received a 20% off card to use at the restaurant but it was already closed so it seemed like a pointless nice gesture. We've...More
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 3 weeks ago
We really appreciate you choosing to stay with us for a second time and do hope that everything turned out well with your family. We want our guests to have the best stay possible and are happy to hear that there were so many things...More
Upon check-in I asked Robert to add my IHG number to my reservation, however, I was told he couldn't because I booked it through Expedia. Okay, I didn't argue too much, but OTHER chains have no problem giving points. The first room we were given...More
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded January 30, 2018
Thank you for taking the time to share your feedback with us. We always want you to have the best experience possible and do sincerely wish that your stay with us had been much more positive. Please know that this is not at all the...More
We have stayed at this hotel many times. While it is still on the older side, they have made updates over the years that I have stayed there. The rooms are clean and comfortable. We think the staff is friendly and helpful, and that includes...More