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All reviewsmarriott propertiesmake your own wafflesoatmealroom was cleantoilet and showerrewards memberthe breakfast areavery nice hotelfree breakfastlove fieldfront desk staffwould definitely stay here againflat screen tvminute drivecoffee makernice stayrestaurants and shopping
Every staff member I encountered was very friendly. The room and common areas were clean. The bed, sheets, towels, couch, desk, etc. were comfortable and well maintained. It is an easy walk to many restaurants. The breakfast had good variety and the shuttle driver was...More
The rooms are clean but the set up is difficult with the placements of the tv in the middle of the room. Bath is small but the toilet and shower are in another room. Decor is dated. Ac works good and the proximity to restaurants...More
Thank Lisa G
Response from Mallory W, General Manager at SpringHill Suites Dallas Addison/Quorum DriveResponded 4 weeks ago
Thank you so much for your feedback. We are currently working to improve the TV placement in some of the rooms as it can be a bit awkward. We are very glad you enjoyed our location and the city of Addison. I will absolutely follow...More
This is a nice property with clean, modern rooms and everything you would expect with this level of a hotel. The staff was super nice. The breakfast area was a bit tight but it seemed to have selections for every taste. Only thing that I...More
We chose this property for two reasons: Its a Marriott and it is very convenient to the Cavanaugh Flight Museum. Because of an air-conditioning failure, and delays by the front desk staff, we were not relocated to another room until nearly 11:00 at night. (After...More
Response from Mallory W, General Manager at SpringHill Suites Dallas Addison/Quorum DriveResponded 28 May 2018
Thank you so much for your feedback. We strive to always exceed all of our guests expectations. I have followed up with engineering and our breakfast team to ensure we do better in the future.
Thank you again for staying with us, and I hope...More
All-in-all, this is a good place to stay.
Clean, well-run, nice staff
Actual additional seating (vs. some other Marriott interiors that are simply not functional)
Nice desk/work area, which I used a lot
Decent breakfast, though more comments below
Room was small, but functional...More
Thank Thomas M
Response from Mallory W, General Manager at SpringHill Suites Dallas Addison/Quorum DriveResponded 24 May 2018
Thank you so much for taking the time to leave your feedback. We are pleased to know that you enjoyed your stay with us and look forward to addressing the areas of opportunity you mentioned. Our goal is to always ensure that our guests' experience...More