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MainStay Suites Alcoa Knoxville Airport

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Traveler (27)
Room & Suite (42)
Dining (4)
Overview
  • Excellent61%
  • Very good21%
  • Average10%
  • Poor5%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (196)
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194 results
Traveler rating
116
41
20
10
7
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Time of year
LanguageEnglish
116
41
20
10
7
Show reviews that mention
All reviewssmoky mountain vacationfull size refrigeratorevery morningclean towelsburner stoveice makerstayed here for nightscook toprestaurants within walking distanceroom keychoice hotelsfirst morningthe dragoncades covefirst flooryogurtstaff was friendly
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1 - 5 of 194 reviews
Reviewed 3 weeks ago

I stayed here for 2 nights. I am Platinum Choice Member. My room was just fine. It was clean and seemed to be somewhat updated. The perimeter of the hotel was littered and dirty. The entry windows were smudged and need to have the paint...More

Thank motherjanegoose
Reviewed 10 July 2018

We booked this for a cheaper option for Smoky Mountain vacation. Entrance to park 30+/- minutes depending on traffic. 1st night we had first floor room. We were surprised how clean hotel/room was for what we paid. Having a cook top, full size fridge, microwave,...More

Thank myturntowin1
Reviewed 23 June 2018

Pros: Room clean and inviting. Setting was pleasant, as were staff. Safe feeling of security. First floor was not available, as is our preference with difficulty walking and taking out dog, but we appreciated it being pet friendly, without added costs. Unit had a kitchenette...More

Thank jsenatro
Reviewed 10 February 2018 via mobile

Nice place to stay if you don’t mind the sprinkle system failing and the housekeeper hitting on your husband. Breakfast is not bad, though they don’t allow you to be a minute early and even at ten after it’s not usually ready.

Thank shafer01
Reviewed 28 November 2017

We booked this property for a vacation in Gatlinburg...trying to get a better rate than staying in Gatlinburg itself. That was a big mistake....the road from Alcoa to Gatlinburg is nauseatingly twisted. But that was the only mistake we made booking this property. The staff...More

Thank Kath_PA
Response from General M, Front Office Manager at MainStay Suites Alcoa Knoxville AirportResponded 30 November 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Business Center with Internet Access
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
US$74 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Alcoa
#3 Family Hotel in Alcoa
#5 Business Hotel in Alcoa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$74 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Alcoa
#3 Family Hotel in Alcoa
#5 Business Hotel in Alcoa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (27)
Room & Suite (42)
Dining (4)
Pool & Beach (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
robin w
16 August 2016|
AnswerShow all 2 answers
Response from stokersam | Reviewed this property |
Sorry I don't know either, suggest you contact the hotel direct.
0
Votes
Richard S
1 August 2015|
AnswerShow all 3 answers
Response from General M | Property representative |
Hi Richard! Thank you for your question. Our pet fee is $25 as a one time payment. So if you are staying one week or a month, you are already covered for your whole stay! Thank you again for your inquiry! -The MainStay Staff
1
Vote
Rene P
11 March 2015|
Answer
Response from General M | Property representative |
Hi, Thank you for your question. I have 3 handicap rooms on the property, and if I have the availability I would be more than welcome to update your reservation. Please feel free to contact me directly at 865-379-7799 and... More
1
Vote
Room Tips
"We only stayed in one room, and it was fine."
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"Our room faced the courtyard and received morning sun."
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"Choose a room on a floor that doesn't have dogs.."
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"May want to think hard about this one"
Read review
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