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4.5
#5 of 96 hotels in Quezon City
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Previously owned by the conglomerate Max’s Group, this business and lifestyle hotel is now Privato Quezon City. The hotel offers 60 bedrooms, 4 Conference Rooms, a Rooftop Pool, and Lobby Restaurant. Designed by the renowned firm of Budji Layug and Royal Pineda, Privato Quezon City also features unique furniture by Filipino designer, Kenneth Cobonpue. The hotel is strategically located at the heart of Tomas Morato, mere minutes away from the city’s major landmarks.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Great View
Languages Spoken
Filipino
Location
82 Scout Castor Tomas Morato, Quezon City, Luzon 1103 Philippines
Privato Quezon City
462 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Nestled in the heart of Quezon City, Privato Hotel stands as a haven of relaxation, with its inviting atmosphere and clean, comfortable rooms often highlighted by guests. The staff's professionalism and warmth contribute to an overall experience that many find to be excellent value for money.
Reviewers rave about the hotel's prime location, making it easy for guests to explore the surroundings. While some minor issues with room lighting and dated amenities are mentioned, the comprehensive amenities and meticulous attention to cleanliness ensure a pleasant stay for travelers.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Affordable
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
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Privato Hotel located in Quezon city ,Sct. Castor Street Barangay Laging Handa,Manila..To start with reception Ayie and Anna they are both accommodating with a very friendly approach thanks for all help during our stay, And big thumps up to the housekeeping team especially to Almer very friendly and efficient and willing to help, to Vincent & Llyod .. thanks everyone ☺️ Room is spacious, clean and tidy, and most important is comfy beds, Breakfast will be delivered to the room ( in a takeaway boxes ) it’s odd that they packed it that way because it feels like Im being served in a quarantine hotel 😄 Location wise if you’re in a business trip and all you’re appointments nearby Quezon city this is a must stay hotel- pretty good locations , easy to find a cab, and plenty of restaurants to dine in , cafes, and mini stores..and nearby attractions to visit ~ Surrounded with trees and bushes, this Eco park is a sanctuary when you want to feel nature amidst the noise of the city. Things to do here: swimming, hiking, biking, horseback-riding, bird watching or simply be with nature. You can bring food and cook barbecue on designated picnic areas. And Quezon city memorial Circle park - The park is ideal for exercise enthusiast, friends, families, and even pets. There are lots of affordable food establishments especially during weekends as there are tiangge stalls and more food kiosk. Over all experienced was pretty good 😊
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cristina orellano, Other at Privato Quezon City
Responded Apr 14, 2023
Dear Xploretravelvega, We appreciate you for choosing to stay with us and wish to thank you for sharing this great review. There is nothing more motivating for us than receiving feedback like yours. It delights to hear that you find our location very convenient and that our team did not fall short in exceeding your expectations. You may wish to know that we now have breakfast service in the lobby where breakfast is served hot and plated. We hope that you will keep us in mind during your future visits in the area. Warm regards, Cristina Orellano Operations Manager
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The room is very spacious as well as the shower. Quality materials we're used to- furnish the interior of the room. The lobby is also spacious and comfortable. You can also expect the water dispensers always available for the people staying. Thank you to Lourize who also helped us a lot. We met the OM and she was very nice and helpful. We enjoyed our stay and we look forward to staying again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Contesa C, General Manager at Privato Quezon City
Responded Sep 7, 2024
Dear carldarhenb, Thank you for your feedback! We're thrilled to hear that you enjoyed the spaciousness and quality of our rooms and lobby. It's great to know that the water dispensers were convenient for you during your stay. I appreciate your kind words about Lourize and am glad to hear that both he and myself contributed to a pleasant experience. We look forward to welcoming you back for another enjoyable stay. Warm regards, Contesa C. Operations Manager
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The best hotel staff I have ever encountered. Everyone greets you whenever you see them and always helpful when asked for something. Rooms are clean and cozy. Drinking water is unlimitedly free, you can refill the decanter provided in the rooms from the dispensers near the elevators. Will definitely choose to stay here again in the future.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Contesa C, General Manager at Privato Quezon City
Responded Sep 7, 2024
Dear Navigate365265, Thank you for your glowing review! We’re thrilled to hear that you had such a positive experience with our staff and appreciated their friendliness and helpfulness. It’s wonderful to know that you found the rooms clean and cozy, and enjoyed the convenience of our drinking water stations. We look forward to welcoming you back and are grateful for your kind words! Warm regards, Contesa C. Operations Manager
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Immaculate rooms is the only four-star aspect of this hotel. We were visiting the Philippines from USA for family visits and vacation and found this hotel lacking many amenities. Most inconvenient for us was the requirement of payment by cash only, especially once we came to the understanding that it was actually a prepayment for room service and not a deposit on account. Service by staff is annoyingly determined by hierarchy of the staff. From a guest perspective, no one provided exceptional service for fear of overstapping their job title/responsibilities. Every question was met with, 'let me check with my supervisor.' When an answer was finally provided, it started with, 'I'm sorry but we don't...'. Frustrating. The breakfast buffet is adequate but far from outstanding, especially given the consistently cool coffee. Room service was surprisingly good, delivering our food relatively quickly and arriving at a good temperature, correct presentation, and having good flavor. Dining in the lobby restaurant, however, was another disaster. Service was very slow (one meal took 45 minutes just to get our waters and menus) and many items were not available every day of our five-day stay. Wi-fi in the rooms was intermittent at best so working while in the room was impractical. All that being said, the room was kept very clean and linens were replaced appropriately. Air conditioning and plumbing worked well, too.
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Date of stay: February 2020
Value
Location
Service
Room Tip:The infinity pool on the rooftop is small but very pleasant.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jenschoeler, Manager at Privato Quezon City
Responded Apr 18, 2020
Dear Ms. Joy S., I am saddened to learn that you were dissatisfied with your stay in our property and would like to extend my sincere apology for the inconveniences we may have caused you. Please know that we take guest feedback very seriously and rest assured that I will personally address it with the respective department heads for our immediate review and continuous improvement. Despite of your recent experience I hope to have the opportunity to welcome you back and alter your perception of our property. I look forward to hear from you soon and remain at your disposal for anything that you may need. Warm Regards, Jennifer Schoeler Operations Manager
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The space of the room we availed is just right. It is also squeaky clean complete with room inclusions. The ambiance of the room is very relaxing, with heavy curtains covering its big windows to ensure that guests can feel safe. Ian Garcia, our designated housekeeping personnel was also very helpful and accommodating during our stay! Good job, Privato!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Contesa C, General Manager at Privato Quezon City
Responded Sep 7, 2024
Dear S2350VTrafaelm, Thank you for your lovely review! We’re delighted to hear that you found your room to be clean, well-appointed, and relaxing. It’s great to know that the ambiance, including the heavy curtains for privacy, added to your comfort. We’re also pleased to hear that Ian, our housekeeping personnel, was helpful and accommodating during your stay. Your positive feedback about him and our team is truly appreciated. Thank you for choosing Privato, and we look forward to welcoming you back! Warm regards, Contesa C. Operations Manager
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This is a simple hotel but still decent, and clean and offers good value for money. The thing I like most is the fact that they have water stations which avoids the use of single use plastic bottles. The place is close to a lot of restaurants so it's not a big deal that they don't serve any meals besides breakfast. We will definitely stay here again.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel and the service itself was great! I can attest as to how hands-on the staff were since my friend and I were first given a room which had a faulty double lock and the staff made sure to check it immediately, but we were ultimately given a new room because the lock would take a lot of time to be fixed. Nevertheless, it just shows how prepared the hotel is for instances as such.
We weren’t able to visit the pool or restaurant because of the current health situation but the stay was pleasant overall.
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Date of stay: February 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked this stay in agoda for my sister’s birthday prep . Apparently i looked for the most affordable hotel and events place in the metro and found this hotel ,just a few step away in our venue.
Upon arriving at tue hotel , the desk staff Ana (im not sure) explained the rules and i was shocked that our photographers and make up artists are not allowed 😱 she asked me to book another room plus photoshoot fee . But my budget is on the lune so i tried to ask a lil consideration nicely . Luckily ! She is nice and reconsidered! What a relief . Life saviour!
The room is very spacious with good city view , they have nice penthouse with overlooking infinity pool . And the lobby is empty perfect if you will have photoshoot !
All the staff are very helpful! While we were shooting in lobby my sister asked the Desk staff Hazel if there are any other good spots to take and she is really nice and very accomodating ! She opened the whole lobby just for us and even recommended a shot near the elevator haha ! Usually the desk officers will just say that’s it or not help you at all but here they are all impeccable ! Thanks a lot!
For just less than 10k for 2 nights in deluxe room with slaying photoshoot and private place ? Choose privato . Bonus is their staff ! 5star in a budget ,really worth it.
Recommended with my friends and families!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had to undergo an unexpected quarantine. I chose Privato, even though it was to be my first time there, for its location, near to where my final destination was. I wasn't in a good mood from the airport due to this unforeseen delay. At the reception at Privato, I experienced a solicitous welcome, which lightened my mood. Staff went the extra mile in giving me helpful contacts in case I needed further help from the quarantine authorities. Though food couldn't be brought from outside, staff made an exception for me just for dinner that evening; I appreciated that. The room was modern, cozy, clean; the amenities were complete for my needs. The next days' meals were of good quality and on time. At checkout, staff was gracious, and even offered vouchers for an unused portion of my paid stay; but in my eagerness to go home, I let it go. I should have taken them and enjoyed Privato as a non-quarantine guest next time. Hopefully by then, the hotel restaurant and its other facilities would be in full operation. Thanks again for turning an unwanted experience into a pleasurable one.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip:Corner room has an extra small fixed window for another view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cristina orellano, Other at Privato Quezon City
Responded Aug 9, 2022
Dear ManB, Thank you for taking the time to describe your recent stay with us in such glowing terms. We sincerely appreciate your patronage and your kind review and for the appreciation on the efforts of our team. This will convince us all to do more and extend our service with excellency to every guests. I am very glad that the team was able to feel you welcomed during those challenging times as our main priority is to make our guests feel and know that they are not alone especially during these trying times. We are already looking forward to your next visits in the area and we would love to welcome you back very soon! Warm regards, Maria Cristina Orellano Operations Manager
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I’ve stayed in several hotels here and abroad and Privato Hotel Quezon City is still one of my go-to hotels. It’s one of the best affordable hotels in the metro not just because of the comfort and convenience it offers but also because of its friendly and hard-working staff, one of which is Ms. Hazelle Elago. She was there all the time, very attentive and never failed to address my concerns in quick fashion. Will definitely come back to this hotel again.
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Date of stay: May 2021
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Quezon City area.
PRICE RANGE
₱2,490 - ₱3,185 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Privato
LOCATION
PhilippinesLuzonMetro ManilaQuezon City
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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