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Novotel Manila Araneta City

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Gen Aguinaldo Avenue Araneta City, Quezon City, Luzon 0810 Philippines
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1840)
Room & Suite (616)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Manila Araneta City
Updated 22/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 139 hotels in Quezon City
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the business and leisure district of Quezon City, Novotel Manila Araneta City has direct access to LRT and MRT Stations, Gateway Mall and Smart Araneta Coliseum. Discover modern accommodations in 401 stylish hotel rooms & suites, indulge in all day dining at Food Exchange Manila, unwind at the Gourmet Bar by Novotel or enjoy city views at the Pool Bar & Lounge. Head to the pillarless Grand Ballroom, outdoor Bridal Garden, or 7 spacious meeting rooms for conferences, weddings and functions. End your day with a relaxing treatment at InBalance Spa or a much-needed workout at InBalance Fitness.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Poolside bar
Kids club
Kids pool
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Filipino
1124Reviews36Q+A100Room tips
Traveler rating
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Popular mentions
EXSCruz wrote a review 12 Jan
Manila, Philippines11 contributions26 helpful votes
Me and my family have been frequent customers of Novotel's Food Exchange, especially their Sunday Buffet Lunches, but last week, me and my mother stayed there for some staycation before Metro Manila's protocols were heightened due to the Alert Level 3 Classification. And it was also perfect timing since we were about to watch Spiderman No Way Home at the Gateway Mall. So here are my overall impressions Location: Right smack in the middle of the Araneta City compound. Next to it were Smart Araneta Coliseum and the Gateway Mall. Across the street, you will find Shopwise and SM. Walk a little more if you wanna get to Farmers Plaza, Farmers Market, Ali Mall, New Frontier and the Manhattan Complex. Check in and Check Out were done in their reception at the 24th floor of the hotel. My mother requested for late check out during our last day, and they said yes. Breakfast: Breakfast buffet was served in the Food Exchange. Some of the items were managed- you have to ask for their crew to get for you, but majority of the items were self-served. Since it was a mixed use hotel, there were separate and dedicated elevators and rooms for quarantined guests and the non-quarantined guests. Rooms were perfect and very spacious too. There's a mini fridge where they gave us complimentary bottles of water and 2 bottles of their house-produced mango juice. Wifi was very fast too. There is a power outlet and a small bedside lamp next to each bed. Then there are also 3 power outlets next to the work table below the TV. And the beds and pillows were perfectly soft. Plus, I would also like to give a special mention to the receptionist on the spa located on the 5th floor, who also served as my therapist when I decided to get a body scrub with massage. She always checked on me from time to time. Their massage room was very spacious too, plus I was given a bottled water afterwards. Hopefully when the alert level/quarantine level of Metro Manila eases again, I might consider having another staycation here at the Novotel.
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Date of stay: January 2022
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John Stockthon wrote a review 8 Jan
1 contribution
I came from Cebu: Our company decided to temporarily relocate us to Manila from Dec.23-Jan.8 ,2022nd. All I can say is that " I was amazed by how all of the staffs we're so professionals" The room is so clean, the housekeeping staff we're so quick whenever we do have a request such us bringing extra botttle of waters, laundry pick-up and requesting toilet papers. The breakfast buffet is so yummyy! The take me out food "the cookies and the pasalubong sets." To the guy who always delivered my food from take me out "Mark", thank you! To the two airport drivers "Kudos for being so nice and friendly!" . I'll visit Manila soon and this hotel will always be my 1st choice.
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Date of stay: December 2021
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Trip type: Traveled on business
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rye_b0i wrote a review Dec 2021
Luzon, Philippines35 contributions43 helpful votes
It was nice to stay again at Novotel Manila after two years. We were really looking forward to staying again, after not being able to due to the pandemic. However, there were several off things we experienced. We are Accor Members and we were staying at the hotel to reach the Gold Level. We had also pre-advised that we will be using our upgrade voucher from Accor Plus. Upon check-in, the folks in the Executive Lounge was really nice and all. No issues on them. On my paper while in the desk, I already did see that we were upgraded to the Executive Room - which had meant we should have access to the Premier Lounge. We were asked to wait and chill in the lounge, while our paper and keys were being brought to us. After some minutes, this kind lady from the front desk told us that the room available was a Deluxe Room with two beds, but if we wanted to check-in now, we can be upgraded to an Executive Room for an additional PHP 4,000 per night. This was such a red flag for me, because I already did see that I was already set for an executive room. I didn't understand why I had to pay an additional PHP 4,000 per night for something I had a voucher for an upgrade on. I politely informed that I was using my voucher, so should not I have access to an Executive Room upon upgrade? I was advised that the next category was a Deluxe Room. However, when I booked my room weeks before, a Deluxe room was not available to be booked. I am an Accor member for two years now, so I know how these things worked. If a Deluxe Room was available, I would have booked that instead. As I was fixing the payment, the kind lady changed the wording to the Lounge Access being given to me for an additional PHP 4,000 per night. I would have willing to upgrade, but given my Accor plus membership (which the folks in reception were aware of), I would have gotten the benefits of the breakfast by just booking directly at the restaurant - and getting all the drinks I wanted by buying from Shopwise - at about 20% of the cost they were quoting me for the whole stay. All this, honestly, turned me off so much. From a business perspective, I understand that they were trying hard to upsell and earn extra income, given the pandemic. But doing it to a loyal guest? Who knows how the vouchers work? Who has been upgraded multiple times - without any strings attached - by other Accor hotels? I understand, but it was such a turn off. The hotel room was as we expected and we had a good view of the city. We do not think it was properly fixed before we came in, though. The Executive Room should have had an expresso machine, which was not there when we came in. Only for us to find out - it was hidden in the cabinets. The room also smelled like it was not used for some time, which in a way, was good. Due to the policy they had, housekeeping could only be done in the 4th day of our stay. I found this very, very weird - because all the other Accor hotels I have stayed at in the past two years, even at the height of the pandemic, were able to do daily housekeeping - or at least housekeeping upon request. We tried our best to keep our room clean - but the room not being cleaned regularly was another reason I found off, especially other Accor hotels could do it. And the water in the pool was so cold - At times, it was unbearable to swim. I remember that the water in the pool was not that cold when we last checked - in. You may want to consider placing a heater or a temperature control for the pool, especially for cold months. And the Ala Carte food in the Food Exchange was DISAPPOINTING. The pizza was great, no question. My partner ordered Beef Kaldereta, which without our Accor Plus discount, was PHP 600.00 worth. We were expecting a right sized serving for the prize. What we got was a CUP OF RICE and a BOWL OF KALDERETA! That's PHP 600.00 worth. Seriously? It honestly felt like the serving of the Take Me Out Kaldereta rice bowl being given to us. But the service size and the taste even (sauce was thin) was NOT WORTH PHP 600.00. Everything above felt like a part-vacation, part quarantine stay. Things were so restrictive and limited. I didn't appreciate being hard sold on for the upgrade, our room not being properly fixed before checked-in and the food is NOT WORTH the money we paid. We, however, still had glimpses of why we loved and wanted to stay again in Novotel, in the first place. Amidst all the issues I shared above, the people working there were great - from the Reception, Restaurants, the pool guy taking care of the towels. We super loved the Indulge Gelato and Bread shop in the ground floor. We super loved the security guard in the Indulge entrance. She was so welcoming and her smiles when we enter and go out always made our day. The location of Novotel was always perfect - it was in the middle of everything and it being Infront of Shopwise really was convenient. I really hope you can review your processes that you currently have. It's disappointing and turns off people who want to stay at your hotel, especially members like us. Would I stay again? I would - but there are other Accor hotels in Manila with better policies, amidst the pandemic, that are still ALL Safe.
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Date of stay: December 2021
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inboxgeneric wrote a review Dec 2021
Caloocan, Philippines1 contribution
During check-in, I flatly told the pretty girl at Novotel that they were the second choice for my stay, even mentioning the hotel I wanted to stay in. The following morning, I take back what i have said. Novotel was great!!! So great, that i am considering the renewal of my ACCOR membership. My mother enjoyed her stay. Believe me when i say that that was the best compliment I have heard thus far.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
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Pag-asa II F wrote a review Dec 2021
1 contribution
having the AccorPlus privilege is very rewarding especially in the buffet. Staff were very mindful of health protocols and accommodated my requests. I hope to see the the resumption of lunch and dinner buffet everyday in the near future. I will definitely come back.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
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PRICE RANGE
US$97 - US$136 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaQuezon City
NUMBER OF ROOMS
401
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Frequently Asked Questions about Novotel Manila Araneta City
Which popular attractions are close to Novotel Manila Araneta City?
Nearby attractions include Sining Kamalig (0.3 km), Smart Araneta Coliseum (0.08 km), and Farmers Market (0.2 km).
What are some of the property amenities at Novotel Manila Araneta City?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Novotel Manila Araneta City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Manila Araneta City?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Manila Araneta City?
Yes, free parking is available to guests.
What are some restaurants close to Novotel Manila Araneta City?
Conveniently located restaurants include Four Seasons Buffet & Hotpot, Araneta Center Cubao, Bellini's, and Food Exchange Manila.
Are there opportunities to exercise at Novotel Manila Araneta City?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Manila Araneta City have airport transportation?
Yes, Novotel Manila Araneta City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Manila Araneta City?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Manila Araneta City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Manila Araneta City?
The staff speaks multiple languages, including English and Filipino.