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Ortigas Avenue Corner Asian Development Bank Ave, Quezon City, Luzon 1100 Philippines
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Traveler (965)
Room & Suite (581)
Dining (169)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 159 hotels in Quezon City
Location
Cleanliness
Service
Value
Travelers' Choice

Seize the day and enjoy your stay at one of Manila's premier business hotels. Crowne Plaza Manila Galleria is at the centre of Ortigas, a bustling business and commercial district that includes multinational firms, government agencies and major financial institutions. With our topnotch amenities and direct connection to one of Ortigas' biggest shopping malls, Robinsons Galleria; Crowne Plaza Manila Galleria is the ideal work play destination for connected travelers.

Experience productivity and relaxation in our well-appointed guest rooms, with luxurious bedding, soft furnishings, technology and the finest amenities to refresh you upon arrival. As a club guest member, enjoy our exclusive Club Lounge on the 19th level with quiet workspaces, complimentary snacks, beverages, and charming city views.

Gastronomic journeys await our all-day dining restaurant, Seven Corners, where you can enjoy an elevated dining experience inspired by the world's top cuisines.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Evening entertainment
Kids stay free
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Nightclub / DJ
Children's television networks
Kids pool
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, Filipino
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

88Good for walkers
Grade: 88 out of 100
115Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
1284Reviews19Q+A100Room tips
Traveler rating
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  • 186
  • 53
  • 37
Time of year
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Popular mentions
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Most Recent
Hermod A wrote a review Sep 23
Manila, Philippines65 contributions28 helpful votes
I tried to get in contact with the hotel through their website, but since that is not possible I have to do it via Tripadvisor. I attended a conference held at Crown Plaza Manila on Sept. 5 and 6 with the presence of dignitaries from the consular corps and Government. Several of the attendees noticed a mouse running around between tables. I would assume that there would be no mice on the 4th floor, and most of all that the Hotel Management would have a predictive maintenance procedure to avoid such incidents.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Quite far from any tourist attraction.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vianney Antonio, Owner at Crowne Plaza Manila Galleria
Responded yesterday
Dear HermodA1, Thank you for your feedback. We understand and apologize for the inconvenience you experienced during your event. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Vianney Antonio Cluster Digital Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Darla E wrote a review Jun 2023
3 contributions
Hotel's Favorite
We were greeted with smiles and genuine welcomes at the front desk and the hospitality continued at our room when we met our room cleaner, Bods/Ali. Our room was ALWAYS immaculately clean and we had plenty of water and amenities and fresh towels. Bods was very kind in every way and remembered more of what we needed each day. Also, Mira, the lovely hostess we had each day at breakfast: she actually remembered our last stay in December and that we liked cappuccino coffees . Each day she greeted us warmly and prepared our coffees right away. We will come back in a few months. As we live in Antipolo we only get to Quezon twice in a year for our getaways.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The breakfasts are amazing, be sure to try it at least once.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dominique Famador, Marketing at Crowne Plaza Manila Galleria
Responded Jul 17, 2023
Dear @11darlae, Thank you for your nice feedback. We are glad to hear about your experience with our hotel staff, cleanliness and service and your positive recommendation. Our team works hard to provide a quality service for all our guests. We will definitely share this feedback with Bods, Ali, Mira and the rest of the team. We look forward to welcoming you soon. Best regards, Vianney Antonio Cluster Digital Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Atty. Leen wrote a review Sep 22
Dubai, United Arab Emirates28 contributions7 helpful votes
Hotel is dated but the staff are amazing. Special mention to Andrea and Mat at the reception for the fast checkin and checkout. Support from concierge is also excellent- thanks to Melbert. Buffet breakfast at the 7corners is the highlight of our stay! The variety of dishes and taste hit the right spot. I was just disappointed that the egg section didnt have eggs benedict as an option, still that didnt bother me much as the number of choices is more than enough.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vianney Antonio, Owner at Crowne Plaza Manila Galleria
Responded 2 days ago
Dear attyl33n, Thank you for your nice feedback. We are glad to hear about your experience with our hotel staff, cleanliness and service and your positive recommendation. Our team works hard to provide a quality service for all our guests. We will definitely share this feedback with Andrea, Mat, Melbert and the rest of the team. We look forward to welcoming you soon. Best regards, Vianney Antonio Cluster Digital Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mzkalaw wrote a review Sep 20
Taytay, Philippines30 contributions2 helpful votes
+1
Staying at a regular Deluxe room at Crowne Plaza Galleria has always a relaxing experience for me and my family but staying in their amazing newly renovated De luxe room has indeed further raised their ultimate goal in providing an excellent , ultimate and relaxing pleasure to all it’s quests which we have experienced before hand during our recent stay! The newly renovated room has indeed made them as par with the 5 stars hotels around Pasig with its relaxing ambience and design, comfy beds and pillows, majestic restrooms with matching mirror lights and great shower and bathtub.🛌🛁😊

Once again, Special thanks to EAM Gibeth Gloria for all the valuable assistance accorded to us as well as to Ms Jane Galle who has always consistently handled all our stay reservation with professionalism and care! Thanks as well to Maggi of front desk for a swift and fast check in process with her matching sweet smiles that really made us feel welcome. Kudos to the ever patient and accommodating guest services pips esp to Mau, Jr and Angela! Kudos also to 7 corner’s Mira, Shen, Jesse and special commendation to JAMES for being so helpful and proactive. He already has it even before we request it. Great job as well to Carl and Joben of house keeping for the patience , prompt assistance in all our request and front desk operator Hanna Finally but not the least, Special thanks also to Doorman ABS for thanking extra careful of all our things and for his remarkable patience while my kids play around with him and his trolley. They found a new friend with ABS. Until our next Visit this November. This time at Holiday Inn Galleria. Keep up the good work!!⭐️⭐️⭐️⭐️⭐️ as always!👏👏👏👍🏼👍🏼👍🏼😊🇵🇭
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Try Xin Tian Di!! its good
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vianney Antonio, Owner at Crowne Plaza Manila Galleria
Responded 3 days ago
Dear @mzkalaw, Thank you for your great feedback about our new renovated room at Crowne Plaza Manila Galleria. We are glad to hear about your experience with our hotel staff and service and your positive recommendation. Our team works hard to provide a quality service for all our guests. We will definitely share this feedback with our EAM, Ms. Gibeth Gloria, Ms. Jane Galle, Maggie, Mau, Jr, Angela, Mira, Shen, Jesse, James, Carl, Joben, ABS and the rest of the team. We look forward to welcoming you soon at Holiday Inn Manila Galleria. Best regards, Vianney Antonio Cluster Digital Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joey B. wrote a review Sep 11
Cebu City, Philippines2 contributions
I was sent to our HO in Ortigas for an emergency meeting last week. It's a good thing, I got to be booked at Crowne Plaza Manila Galleria. My room had a fantastic view. Amenities were great. Service was excellent. Special thanks to Ms. Loraine from front office for the great assistance. Crowne Plaza will always be my home when I will be in Ortigas.
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vianney Antonio, Owner at Crowne Plaza Manila Galleria
Responded 1 week ago
Dear @JoeyBer, Thank you for taking the time to write your experience with Crowne Plaza Manila Galleria. We are glad to hear about your experience with us. Our team works hard to provide a quality service for all our guests. We will definitely share this feedback with the rest of the team. We look forward to welcoming you again. Best regards, Vianney Antonio Cluster Digital Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Miley wrote a review Sep 10
1 contribution
We stayed for only a night, but the short experience was great! We were accommodated by the time we stood at the front desk and greeted us with a smile. The hotel ambiance is so nice, amenities and the rooms cleanliness are well maintained. We called the operator to please send us complimentary bottled water and they sent it to us within a few minutes. The parking is free, thank you to Rai Ocampo for informing us. Keep up the good work!👏 We tried the breakfast as well, and the food was superb! 👌
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Date of stay: September 2023Trip type: Traveled with family
Room Tip: Indeed a great place to go back👍
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vianney Antonio, Owner at Crowne Plaza Manila Galleria
Responded 2 weeks ago
Dear @Roam21962018951, Thank you for your great feedback. We are glad to hear about your experience with our hotel staff and service and your positive recommendation. Our team works hard to provide a quality service for all our guests. We will definitely share this feedback with Mao, Angela, Maggie, Michael, Dianne and the rest of the team. We look forward to welcoming you again this October. Best regards, Vianney Antonio Cluster Digital Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cjbautista2615 wrote a review Sep 8
San Jose del Monte, Philippines121 contributions29 helpful votes
This is my second 7days/6nights.. and the strength of this hotel is its people. Kudos to MAO, ANGELA, MAGGIE, MICHAEL, DIANNE.. who really made it their way to please and make our stay fun, awesome !! Room temp, air condition, gym at AF, fluffy pillows, bed.. the bathroom.. not to forget the most flavorful food !! I’m coming back this October for another 7days/6nights for work & leisure !!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Honestly… longer stays are recommended and is worth every peso for this hotel. Super-fine!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vianney Antonio, Owner at Crowne Plaza Manila Galleria
Responded 2 weeks ago
Dear @cjbautista2615, Thank you for your great feedback. We are glad to hear about your experience with our hotel staff and service and your positive recommendation. Our team works hard to provide a quality service for all our guests. We will definitely share this feedback with Mao, Angela, Maggie, Michael, Dianne and the rest of the team. We look forward to welcoming you again this October. Best regards, Vianney Antonio Cluster Digital Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daydream24580331807 wrote a review Sep 5
3 contributions1 helpful vote
Wonderful first time in the Philippines. The staff are very attentive and helpful. I would highly recommend CP for first time visitors. The facilities are also great - what a cool gym! Love that it is 24hours.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Vianney Antonio, Owner at Crowne Plaza Manila Galleria
Responded 2 weeks ago
Dear @Daydream24580331807, Thank you for your great feedback. We are glad to hear about your experience with our hotel staff and service and your positive recommendation. Our team works hard to provide a quality service for all our guests. We will definitely share this feedback with the rest of the team. We look forward to welcoming you soon. Best regards, Vianney Antonio Cluster Digital Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maica Ghel G wrote a review Sep 5
1 contribution
It was indeed an absolute worthwhile experience. Room was spacious and clean, hearty breakfast selection, all the staff are nice. I would like to highlight some of the people I met and encountered during my stay. Thanks to the friendly and accommodating Ms. Jane from reservations who arranged my booking and made sure that all of my requests were met. Ms. Lorraine and Ms. Eileen from the front desk who checked me in and out were also friendly and helpful. All the details that I need to know were explained very well. Even asked me how was my stay when I am about to leave. Will surely come back! Thank you Crowne Plaza! ☺️
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vianney Antonio, Owner at Crowne Plaza Manila Galleria
Responded 2 weeks ago
Dear @maicaghelg, Thank you for your wonderful feedback. We are glad to hear about your experience with our hotel staff, cleanliness and service and your positive recommendation. Our team works hard to provide a quality service for all our guests. We will definitely share this feedback with Ms. Jane, Lorraine, Eileen and the rest of the team. We look forward to welcoming you soon. Best regards, Vianney Antonio Cluster Digital Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Krizelle Mae H wrote a review Sep 3
1 contribution
We stayed in your hotel last Friday to celebrate my birthday and our hotel experience with Crowne Plaza Galleria was splendid! We did book a room in advance and our check-in experience that day was hassle-free, all thanks to Kathleen!! She made sure everything is ready before we arrived at the hotel. We met her in the reception area and bumped into her at the club lounge. She is accommodating, approachable, and very attentive to guests. I must say that she's a true asset to the hotel. Our family felt very welcome in your hotel and we'll definitely go back again!
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vianney Antonio, Owner at Crowne Plaza Manila Galleria
Responded 3 weeks ago
Dear @krizellemaeh, Thank you for your great feedback and choosing Crowne Plaza Manila Galleria to celebrate your special day. We are glad to hear about your experience with our hotel staff and service and your positive recommendation. Our team works hard to provide a quality service for all our guests. We will definitely share this feedback with Ms. Kathleen and the rest of the team. We look forward to welcoming you soon. Best regards, Vianney Antonio Cluster Digital Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$100 - $124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza manila galleria hotel quezon city, crowne plaza quezon city, galleria manila crowne plaza
LOCATION
PhilippinesLuzonMetro ManilaQuezon City
NUMBER OF ROOMS
263
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CROWNE PLAZA MANILA GALLERIA - UPDATED 2023 Hotel Reviews & Price Comparison (Quezon City, Philippines) - Tripadvisor

Frequently Asked Questions about Crowne Plaza Manila Galleria
Which popular attractions are close to Crowne Plaza Manila Galleria?
Nearby attractions include Robinsons Galleria (0.2 km), Ortigas Park (0.4 km), and Kidzoona (0.2 km).
What are some of the property amenities at Crowne Plaza Manila Galleria?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Manila Galleria?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Manila Galleria?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Manila Galleria?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Crowne Plaza Manila Galleria?
Conveniently located restaurants include Xin Tian Di, Seven Corners, and FAB Restaurant.
Are there opportunities to exercise at Crowne Plaza Manila Galleria?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Crowne Plaza Manila Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Manila Galleria offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Manila Galleria?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Crowne Plaza Manila Galleria?
Many travellers enjoy visiting Bonifacio High Street (4.6 km) and Manila South Cemetery (5.1 km).