We stayed here last christmas and booked 2 - 3 bedrooms. Due to pandemic, many rules have been change, no toiletries provided, no tv at master bedroom, you have to pay if you want your room to be cleaned, so we were a bit dissappointed. My brother who was assigned to another room was not happy on room provided to his family, according to him bathroom was a dirty, it seems it has not clean properly before they check in and in situations right now everything should be cleaned thoroughly and disinfect for safety reasons. I hope this will be improve next time. Nevertheless all the staffs are friendly and accomodating. Special thanks to Ms Christine for always assisting us in our booking.
Second time to stay in this hotel on Jan 2020. Last visit was on Sep 2019. The suite was spacious and cozy. The bed was big and comfortable. The toilet was clean, had bidet, decent shower pressure and some toiletries. The mini bar had drinks and snacks (paid). Free tea/coffee/water. Great room overall. The staff especially the house-keeping crew were all excellent and amazing. Check-in was smooth and without hassle. Check-out on 19 Jan at 0900 hrs took a while disappointingly but its not a deal breaker. Hopefully its a one-off. The Air Conditioning was much better than last time. It was quieter and gets cooler real quick.The restaurant food was also waaay better than before. I've enjoyed the meal. Hopefully it maintains. Would I stay there again ? Definitely. Thanks much.
The price is affordable considering the very good location in Cubao which is very accessible. However, the hotel needs an upgrade of its facilities. The bed and sofa needs to be changed. The T&B should also be upgraded and the water from bidet doesn't smell good. They have parking space at the basement, however, I was not able to park there as I parked my car in front of the hotel. The breakfast could have been good if not for the very poor service. There were only 3 crews serving and 2 of them are OJT. I didn't experience this in other hotels considering that it is weekend.
Had a good night rest after watching a concert at New Frontier Theater. Fernandina 88 Hotel is clean, safe, inexpensive and just across the malls with direct access to the MRT. Will book here again next month.
The hotel- Pros: The hotel is located near malls, business centers, 7-11, great restaurants etc. The neighborhood is safe and not noisy. Great for a good night sleep. The suite was spacious and cozy. The bed was big and comfortable. The toilet was clean, had bidet, decent shower pressure and some toiletries. The mini bar had drinks and snacks (paid). Free tea/coffee/water. Great room overall. Cons: Air Condition is dead old (Takes time to cool up the room. Hope its gets changed.) There's no balcony and the street down the hotel can get really busy. You might sometimes have to wait 30 mins for your grab to reach you. No deal breaker really. The Hotel restaurant: It is situated on the top most floor with glass wall/window overlooking the town. Nice view while eating. But that's just that. The food here was terrible. Terrible maybe an understatement too lol its the worst I've ever eaten. I wasn't expecting great posh food yet it was horrible in all standards. For this quality hotel, we expect good food. I've had Chicken teriyaki once and the chicken was solid hard..I thought it was either burnt or left over and reheated. I thought it could be a one-off. So no biggie. Next day we've ordered Spaghetti, Beef steak etc, and guess what, all of it was dead hard too. WTH lol. My jaws were tired struggling to chew the spaghetti. It tasted good but it was like trying to chew a rubber band. The knife and fork got defeated by the beef steak. It was uncuttable lol It like a whole eraser placed on a plate. Disastrous food. Even street food was better lol. Hope they do something in that kitchen. The staff- They were all excellent and amazing. The front desk, the housekeeper, especially the waiters at the restaurant, the technician were all amazing and helpful people. Top service by all the staff. keep it up. Would I go back ? Definitely. Besides the garbage restaurant food, everything else was great. Just eat at the malls or restaurant outside.…
I stayed at Fernandina 88 Suites Hotel during the weekend and I have nothing but good recommendations about my stay. First, the location is perfect because shopping malls are just across the street and second, the rooms are very spacious and clean. The staff are also very friendly and their breakfast is very good. I highly recommend this hotel for family and friends who wish to have staycation in the city and for those who wish to enjoy the company of friends and relatives in just one big suite.
Great Hotel, Great Price. Great for Groups. Buffet Breakfast Included. Besides all these, the Room sare Brand New and a lot of Free Items when you stay longer such as Free Whole Body Massage and Free Dinner for 5 Persons when you get the Three Bedroom Suites. Everything you need is Across the Street. Great Warm Service! Higly Recommend this place.
The rooms were not very clean compared to other rooms we've stayed in at half of the price. There were plenty of bugs flying around the room. The shower would leak onto the floor and soak the entire bathroom. Finally, the traffic is so loud at all hours of the night because the windows do not shut all the way. On top of that on check in they gave us one price (we paid and they said we would get change at checkout) then they called to say we needed to pay more. We said fine we would pay at checkout. However because of this we decided to check out early and find a different hotel. When we went to checkout they said they're not giving us our change for the nights we stayed because we checked out early. They are running a scam here knowing they already have your money and refuse to give you your change unless you pay extra. I will never stay here again. The Fersal a few fronts over is much cleaner, has better service, and is much cheaper.…
Very much disappointed and based on our experience it's the worst hotel I've ever had. I made my reservation online their own website and I made it clear that I will check in around 11pm due to business matter. so i called many times to advise that I will be late just to ensure that they wont give my reservation to others. but when we arrived around 3am the receptionist advise us to wait, and while waiting we've been hearing him with the bellboy that the room intended for us has a person inside and they are not if the room is available.They made us wait! we felt bad because I call many time to advise to ensure that is ready because we're going check out 6am. then its already 3am still the room is not available and we have to wait.! so I cancel my reservation and they said okay maam.…
Staff are very friendly. The room was big ang clean but a bit old fashion style. The air condition in the bedroom was very noisy and not really working properly so we just turned it off and just used the aircon in the living room. I like the Mango tree that I can see from the windows but there was a very noisy dog that keeps on barking. That dog didn't let me sleep properly. It is very handy location as it's infront of Alimall if you want to go for shopping. Also walking distance to Farmers Plaza, Gateway , Araneta and other shopping mall. But it's also a very busy, noisy with lots of traffic location. But hey, that's kinda normal for the city in the Philippines. The breakfast included was rubbish, the food was cold. We didn't like the breakfast at all so we didn't go back the next morning for the breakfast that was included. Location side, it's very good to go around the city 'coz all the public transport is just nearby. Be careful using the door in the shower room, it came off when I was trying to close it. …
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing