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131 Malakas Street Diliman, Quezon City, Luzon 1100 Philippines
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Traveler (28)
Room & Suite (6)
Dining (3)

About

#23 of 147 hotels in Quezon City
Location
Cleanliness
Service
Value
Among the most centrally located hotels in Quezon City, Metro Manila, Philippines, FERSAL Hotel - Malakas, Diliman knows what good positioning is all about. Situated near many of the city's most important sites, our hotel serves as a comfortable home for all your activities in this part of the metro. Here, you'll appreciate our location close to government offices, business establishments, and commercial enterprises. Aside from this valuable quality, our hotel also provides affordable accommodations and other features that tourists and business travelers will surely appreciate. For easy rest and relaxation, we've got cozy rooms fitted with air-conditioning, cable TV, private bathroom for each unit, daily housekeeping and a mini-bar. Our excellent facilities, meanwhile, include conveniences such as a business center, travel agency, city transfer and 24 hour front desk.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Car hire
Meeting rooms
Massage
Baggage storage
Concierge
Parking
Wifi
Coffee shop
Restaurant
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Telephone
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Business
Languages Spoken
English, Filipino
71Reviews1Q+A12Room tips
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momsie_chic23 wrote a review Dec 2019
San Jose del Monte, Philippines19 contributions5 helpful votes
Dito sa hotel na ito, cheaper price na pero ang basic needs mo nabibigay naman nila. Wag ka lang masyadong maarte na sasabihin mo amoy luma or whatever walang pool. Mababait mga staff dito pramis 😊 thanks ha
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JasmCSA, Customer Service Assistant at Fersal Hotel Malakas
Responded 28 Feb 2020
Dear momsie_chic23, Greetings from Fersal Hotel Malakas! Thank you for staying in our hotel and taking time to make a review. We're very pleased to hear that you are satisfied with our hotel rate and staffs. Your feedback is greatly appreciated. We hope to welcome you again in the near future. For further inquiries and reservations, please email reservations@fersalhotelgroup.com for more comments and suggestions, please email happy@fersalhotelgroup.com or call 02-89122691/ 89112161/ 09228572543/ 09277210578/09397708213. Best regards! Jasm Somera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adelyn wrote a review Aug 2019
Batangas Province, Philippines2 contributions
This hotel is bigger compare to the other brach in kalayaan. Food is Great but not the coffee, (Somethings off in my taste buds) The room was pleasant, Complete set up we stay at executive premium at room 510 I would like to commend camille from the reception for giving her welcoming service all throughout. She has the very attracted smile among the rest. She is very polite and accomodating.Also to manong judy the bell boy who assisted us to check in,And Joy in restaurant for being attentive. I recommend that you should try this hotel 3/5 for the hotel amenities 4/5 for the food 5/5 for the service. Thank you Camille for the Notepad, We will see you again.
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Date of stay: June 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JasmCSA, Customer Service Assistant at Fersal Hotel Malakas
Responded 16 Sep 2019
Dear adelsmith08, Greetings from Fersal Hotel Malakas! Thank you for staying in our hotel and taking time to make a review. It is such a delight to know that you had a good experience and particularly you enjoyed your stay with us. Your comment on our staffs polite, accommodating and attentive as well as our food and our pleasant room are greatly appreciated. We hope we can welcome you back again in the near future. For further inquiries and reservations, please email reservations@fersalhotelgroup.com For more suggestions and comments, please email happy@fersalhotelgroup.com or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213. Best regards, Jasm Somera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carey wrote a review Aug 2019
4 contributions1 helpful vote
I was worried where to stay for a night in Quezon City considering my unfamiliarity of the place. I hate going to Metro Manila considering safety issues and cost of overnight stay places. But, I came across a budget hotel nearest to the area where I am intended to transact. I booked to this hotel with very reasonable price and it exceeds my expectation considering the room furnishing and service of the hotel and it's breakfast food was a very good one. I got also a free Ironing service for my long sleeve polo and a pant to wear decently for business transaction that day considering that it needs pressing as it was wrinkled in my backpack. Other budget hotels usually charge P75.00 each plus the tip. But this hotel does not only gave me a comfortable sleep during that night but also like a household that has free ironing service.. It is also very near and just a walking distance to restaurants and fast food chains.
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Date of stay: July 2019
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JasmCSA, Customer Service Assistant at Fersal Hotel Malakas
Responded 8 Aug 2019
Dear cbao, Greetings from Fersal Hotel Malakas! Thank you for staying in our hotel and taking time to make a review. We are deeply grateful for the kind words that you have for our hotel. We are very happy to learn that your overall experience was comfortable and satisfactory. Your feedback motivate us to further deliver the excellent customer service to our valued guests. We hope to see you in our hotel soon. For further inquiries and reservations, please email reservations@fersalhotelgroup.com For more suggestions and comments, please email happy@fersalhotelgroup.com or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213. Best regards, Jasm Somera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MORE NA wrote a review Apr 2019
6 contributions
Should have been 2/5. Breakfast is poor. Costs Php180.00 for 3 pcs dangit, 1 egg, fried rice that is hard to chew and 1 cup of tasteless coffee. Room is old. Front desk never smiled except for Camille. She didn't assist us but still smiled and greeted us unlike the others at the desk. The concierge who assisted us with our bags (forgot to get his name) did the room in procedure excellently.
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Date of stay: April 2019
Rooms
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JasmCSA, Customer Service Assistant at Fersal Hotel Malakas
Responded 24 Apr 2019
Dear byaherangmorena, Greetings from Fersal Hotel Malakas! Thank you for staying in our hotel and taking time to make a review. It was delighting to hear that you found our hotel staff/concierge excellent. We sincerely regret the unsatisfactory experiences you had. Your comments have been noted for our continuous improvement and immediate action.We are looking forward to being of service to you again in the future. For further inquiries and reservations, please email reservations@fersalhotelgroup.com For more suggestions and comments, please email happy@fersalhotelgroup.com or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213. Best regards, Jasm Somera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simpyaliya wrote a review Feb 2019
1 contribution
This Place is located at the back of Heart Center, Near in BSP, SSS, PSA, and National kidney. There are a lot of fast food chains in the area, e.g Mcdonalds,Jollibee, Mang Inasal, Chowking. greenwich. The room was Great, Room was too small but The Bathroom is Big Special mention the RM401. The Rate was too pricy in property. So I advised to book online... The Staff’s are Very accomomodating, Special Mention to Mang Judy the one who assisted us on our luggage and to the lady named camille and niacel for woderful service, camille was the one helped my father whos a senior and sitting on a wheel chair. I really admire her because of the service that she shows us. I thought she was the supervisor at the hotel because of the extra service that she show’s us kudos for this Lady, So If you’re going to checked in to their Hotel you will notice her easily because she was the only person who have a big smile and I believe a Big Heart.
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Date of stay: February 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JasmCSA, Customer Service Assistant at Fersal Hotel Malakas
Responded 18 Feb 2019
Dear Simplealiya, Greetings from Fersal Hotel Malakas! Thank you for staying in our hotel and taking time to make a review. We are pleased to hear that your stay was comfortable and we exceeded your expectations. We will continue to strive to provide an excellent customer service to all our valued guests. It is our pleasure to welcome you back. For further inquiries and reservations, please email reservations@fersalhotelgroup.com For more suggestions and comments, please email happy@fersalhotelgroup.com or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213. Best regards, Jasm Somera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maritona V wrote a review Feb 2019
Tagaytay, Philippines16 contributions7 helpful votes
Function rooms are fit for small group meetings, complete w right equipment. Hotel staff are courteous and responsive during the meeting. Food is sumptuous, a little creamier/richer though than usual. Rooms are spacious and enough to do work inside. I found the bathroom a little small though, too small for comfort
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Date of stay: February 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JasmCSA, Customer Service Assistant at Fersal Hotel Malakas
Responded 6 Feb 2019
Dear maritonav, Greetings from Fersal Hotel Malakas! Thank you for staying in our hotel and taking time to make a review. We are glad to learn that our hotel function, staffs, food and rooms have exceeded your expectations. We value your feedback as this help us in improving the services we provide to all our beloved guests. It is always our pleasure to serve you. We look forward to welcoming you back once again. For further inquiries and reservations, please email reservations@fersalhotelgroup.com For more suggestions and comments, please email happy@fersalhotelgroup.com or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213. Best regards, Jasm Somera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ecocastro wrote a review Jan 2019
16 contributions8 helpful votes
Fersal Hotel Malakas is a small hotel with very big service. The service they gave felt like we booked our training in a 4 to 5 star hotel. Every staff greeted us and made themselves availabke to assist us. Two thumbs up for Fersal Malakas!
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Date of stay: January 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JasmCSA, Customer Service Assistant at Fersal Hotel Malakas
Responded 5 Feb 2019
Dear ecocastro, Greetings from Fersal Hotel Malakas! Thank you for staying in our hotel and taking time to make a review. The pleasure is ours to have you made your stay here a comfortable and enjoyable one. Rest assured that this will serve as an inspiration for us to strive harder in providing good quality of service. We hope you will visit us again soon. For further inquiries and reservations, please email reservations@fersalhotelgroup.com For more suggestions and comments, please email happy@fersalhotelgroup.com or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213. Best regards, Jasm Somera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
littlebopeeep wrote a review Dec 2018
Manila, Philippines269 contributions48 helpful votes
This is my dad's go to hotel whenever he's in QC. Nice location. Lots of restaurants to explore around. What i love the most here is their bed. It makes me never want to leave it. Their breakfast is also nice. I recently tried their continental and i was really full. Only noticed 1 thing during this stay, the hair blower wasn't working.
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Date of stay: November 2018
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JasmCSA, Customer Service Assistant at Fersal Hotel Malakas
Responded 6 Dec 2018
Dear littlebopeeep, Greetings from Fersal Hotel Malakas! Thank you for staying in our hotel and taking time to make a review. We are grateful that you thoroughly enjoyed your stay. We appreciate your valuable feedback as this will certainly allow us to further improve our services. Looking forward in seeing you again in the future. For further inquiries and reservations, please email reservations@fersalhotelgroup.com For more suggestions and comments, please email happy@fersalhotelgroup.com or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213. Best regards, Jasm Somera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alelie wrote a review Nov 2018
1 contribution
I booked a hotel near in Philippine Heart Center, Good Thing I saw Fersal. The location of this hotel is a bit safe, But the the problem is they're parking lot. They don't have enough parking space. But all these are completed with the great service of its staff and personnel, in particular i commend Camille on its reception area for her welcoming smile and excellent customer service! She truly makes you feel welcome and important. I hope the management can likewise commend her excellent job. She is the only receptionist that will greet you where ever you bump to each other inside and outside the hotel premise.
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JasmCSA, Customer Service Assistant at Fersal Hotel Malakas
Responded 15 Nov 2018
Dear AleliRara, Greetings from Fersal Hotel Malakas! Thank you for staying in our hotel and taking time to make a review. We are truly delighted to learn that you were satisfied on your stay. Rest assured that this will serve as an inspiration for us to strive harder in providing excellent customer service. We hope to welcome you back to the hotel in the near future. For further inquiries and reservations, please email reservations@fersalhotelgroup.com For more suggestions and comments, please email happy@fersalhotelgroup.com or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213. Best regards, Jasm Somera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
falwelldan wrote a review Nov 2018
Iloilo City, Philippines80 contributions63 helpful votes
The room is clean. Checking in is fast. The receptionist is very friendly and accomodating. The hotel is located in a safe area. There are many restaurants and convenient shops. It is a great and affordable hotel. You can book online.
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Date of stay: November 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JasmCSA, Customer Service Assistant at Fersal Hotel Malakas
Responded 13 Nov 2018
Dear falwelldan, Greetings from Fersal Hotel Malakas! Thank you for staying in our hotel and taking time to make a review. We are delighted to know that you enjoyed your stay and we were able to exceed your expectations with our excellent customer service. We look forward to welcoming you back soon. For further inquiries and reservations, please email reservations@fersalhotelgroup.com For more suggestions and comments, please email happy@fersalhotelgroup.com or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213. Best regards, Jasm Somera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
US$30 - US$43 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Fersal Hotel Diliman
LOCATION
PhilippinesLuzonMetro ManilaQuezon City
NUMBER OF ROOMS
49
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Frequently Asked Questions about Fersal Hotel Malakas
Which popular attractions are close to Fersal Hotel Malakas?
Nearby attractions include Quezon Memorial Circle (0.9 km), Maginhawa Food Park (1.1 km), and Sky Garden (1.1 km).
What are some of the property amenities at Fersal Hotel Malakas?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Fersal Hotel Malakas?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Fersal Hotel Malakas?
Yes, free parking is available to guests.
What are some restaurants close to Fersal Hotel Malakas?
Conveniently located restaurants include Max's Restaurant, Pino Resto Bar, and Friuli Trattoria.
Which languages are spoken by the staff at Fersal Hotel Malakas?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Fersal Hotel Malakas?
Many travellers enjoy visiting Old La Loma Catholic Cemetery Chapel (6.7 km) and Chong Hock Tong Temple (7.0 km).