The location of Daimond Hotel is very accesible especially its nearness to the site of the event we attended. With the clean and well maintained facilties, we felt comfortable and relaxed while the friendly and attentive staff made us really enjoyed our stay. In general, we enjoyed the homey atmosphere and the wonderful view in our room. Thank you
My wife and I had our advanced anniversary celebration here and it did not disappoint. Booking was easy through the reception. Room was clean and comfortable, the room view of the sea and the pool is breathtaking (we had the executive suite). Every part and view of the grounds from the room to the poolside chairs are picture worthy. The food is excellent from Corniche breakfast to dinner buffet. The staff are very friendly and welcoming, from check-in, to our friendly folks at the suite floor. God bless you guys. Will definitely come back.
bed sheets are itchy and quite wet on the 1st day. overall great experience food was nice. aircon are strong. tv was functional. bathtub needs improvement on the drain overall great exp good concierge. medicine provided when needed
After my check-in around 4pm the duty manager Inah gave me room key to room 1002. The room was opened and one of the engineering staff was still fixing the telephone in bathroom. He said that he’ll be done fixing the phone in a few. However it took him more than 15 minutes and he radioed someone to come and help him repair the broken phone. That’s when I decided to call the front desk. However the line just kept ringing. I went down with my things and asked Inah the Duty Manager if I could get another room since I really just want to rest. She apologized for the inconvenience and immediately gave me a new room. Thank you Inah!
Location is premium for this hotel. Can walk to many places from there. Staff is one of the best to deliver service. The buffet breakfast has plenty to choose from. And the food is really good also. It was a very good stay!
Good experience and will reccomend this to our friends and family. And will visit again next time. The food is good, services are good also, attendants and crews are very accomodating,my only comments was, the rooms service did not inform us while checking out, that we left some clothes inside the closet. And no one called us to check. but the over all stay were good and a good experience for the kids also.
Class and Basically a Good place to have a business meetings and conventions. The food is nice, the employees are accommodating of all sorts of needs. Hopefully next time I visit I can experience new innovation on the rooms. The tub is good but there was no available bath gel which I necessary see in other hotels with bath tub. With respect to the internet speed it has intermittent downside due to the internet provider. Hopefully the improvement of internet connection will be addressed.
Diamond Hotel remains a highly recommended hotel for its staff's service and friendliness, facilities, and location. Our room had a good view of Manila Bay. The Ramon Magsaysay Foundation and its library are right across the street. The food in Yurakuen is excellent. The only thing preventing me from giving a 5/5 rating is the delay in guest services' phone and online booking.
The experience from checking in to checking out is superb! All hotel personnel were very friendly and accommodating. The room was super clean and elegant. The bay view from the room was amazing. We availed their Rainy Day Escape promo and it was truly a value for money. We enjoyed dining at Corniche during their Steak Night. The complimentary buffet breakfast was also great. All in all, staying at Diamond Hotel is highly recommended. We'll definitely stay again for sure!
Not bad for out firts stay, the staff was great, even the security personel was fantastic! except for the pool attendant.. 9/10 Food was great! We lookforward to another stay and will do a 3 days 2 nights this time.
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