The Manila Hotel
1 Rizal Park, Manila, Luzon 0913 Philippines
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About
#13 of 233 hotels in Manila
Location
Cleanliness
Service
Value
Manila Hotel embodies a rich tradition of elegant living, fine dining, and gracious service that goes back over 97 years. Here the city celebrated its most important events. Here the world’s personages held court and left their mark. At once, ageless and historic, Manila Hotel has always been everything a hotel should be: comfortable and gracious
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Romantic
Languages Spoken
Filipino
Location
72Somewhat walkable
Grade: 72 out of 100
12Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
1 Rizal Park, Manila, Luzon 0913 Philippines
Getting there
United NationsManila Light Rail15 min
Central Terminal - ErmitaManila Light Rail17 min
2016Reviews65Q+A100Room tips
Reviews
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My wife and I love to travel and we preferably want to stay on a 4 or 5 star Hotel. We are lifetime Platinum level in Marriott Hotels so it tells you the frequency we travel. Having been to over a 100 countries it is safe to say we have stayed over a 100 different Hotels in the World. The reason why I choose Manila Hotel is because of the Historical significance of the Hotel. I was expecting more from the hotel and was greatly disappointed. The building itself probably need a thorough inspection. We were having drinks in the lobby when I notice drops of liquid coming from the ceiling that we have to move to another table and the same thing happen on the new table. I pointed this out to the staff but they seem to be unconcern. The room that we have, facing the bay needs an update. We never use the TV as the remote was to complicated to operate. The service we have in the Lobby Lounge while having dinner was poor as we have to call the staff several times before we get help. Food was bland and tasteless and this also goes with the breakfast we have in the Ilang Ilang Restaurant. The concierge need to be properly trained. We were ignored as we waited to be help. Finally a kind elderly gentlemen that we found out to be the house driver help us. We found out that he was a grandson of the 1st postal general of the Philippines. We have stayed in Makati Shangrila and Edsa Shangrila, we have stayed in Sofitel Hotel and we frequently stayed in Manila Peninsula. Would I go back to Manila Hotel. NO. Which among this Hotels for us is the best. Manila Peninsula and the worst is Manila Hotel. …
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Lower your expectations.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manila Prince Hotel Team, General Manager at The Manila Hotel
Responded 6 days ago
Dear Tonav, Thank you for your review. We regret to hear about the problems that you encountered during your last stay/visit. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made. We will elevate your concern to the management so that we may further improve our property and service for you and our other guests. Please email us if you have other concerns. Thank you for staying with us, and we look forward to another chance to serve you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked my reservation at their official website. Navigation was smooth and simple. Arrived at the hotel, though parking was a lol difficult ( I can see the volume of guests), but I got a spot in less than 5 minutes. Assisted by Roxette at the front desk and room was upgraded. Room was spacious, clean and as expected, I have the vintage feel and that is what I was looking for. Went out for a movie and dinner at Makati which only took 20 mins drive. Back at the hotel, with 2 pieces of chocolates, sweet indulge for my sweet tooth. Bfast in the morning was on spot. Greeted and assisted by the staff. Food was great with plenty to select from. Enjoyed the pool after bfast and had a stroll around the hotel and see how the maintained the building since 1912. Overall this stay exceeded my expectation and I will recommend it to anyone visiting the PH. …
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Direct booking gives you better deals.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manila Prince Hotel Team, General Manager at The Manila Hotel
Responded 2 weeks ago
Dear KR, , Thank you for your kind words and wonderful 5-star review! We are thrilled to hear that you enjoyed your stay at Manila Hotel and had a memorable experience. Our team works hard to provide exceptional service and amenities, and receiving such positive feedback is always rewarding.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent 2 nights in Manila with my kid before our trip back home after a longer family trip in Asia. I chose this hotel as it was the only 5 star near to Intramuros, which is the area where you have most historial sites in the city. As we arrived very late in the night I booked the hotel shuttle, which is 3-4 times more expensive than an standard taxi (32 EUR vs 8-10), but being in a new city so late I thought it was best option. Our flight arrived 20 minutes earlier than expected, so finally we had to wait almost 10 minutes to pick us up (they should have checked flight status online). If you come in a big group is a good option as you may not find a van at airport. To go back to airport I used Grab. When we arrived it took me some minutes to convince the receptionists that I could use my VISA card for the deposit instead of paying cash. It looks lack of training. Room is big with view to harbour or city. The decoration is classical in all building and afternoons and nights there are piano players and music shows. Staff was friendly. Breakfast has many international food options, but unlike other hotels you have to wait to be served by employees instead of picking up your food, which makes process slowly and unpractical. The main reason for my low score is that I had a big plastic bag with medicines in case of potential sickness for adult & kids (stomach, diarrea, sore throat, bad cold, mosquito bites, covid tests, ..) as also additional face and sun cream, a big infrared thermometer, a toothbrush charger, ... and as I left it on the floor in the toilet, housekeeping threw everything. I cannot understand how this can happen as with a simple inspection and common sense it is clear it is not garbage. I commented to reception and manager and when leaving hotel they provided small package with medicines, but it does not over all the items lost (probably around 150 USD) and no compensation was offered. Overall the hotel is a good option if you want to be near old city as a taxi takes you there in 5-10 minutes instead of one hour from Makati or Bonifacio City due to crazy traffic.…
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manila Prince Hotel Team, General Manager at The Manila Hotel
Responded 3 weeks ago
Dear valued guest, Mabuhay from The Manila Hotel! Thank you for sharing your review of our property. We deeply regret to hear of your unpleasant experience as we were not able to serve you at the level of standards and comfort that we are usually known for. We know that this is not an excuse to miss out on the other details that would have made your stay a pleasant and memorable experience. Rest assured that we will discuss these concerns front and center with the departments concerned so that we may improve and streamline areas that we have overlooked. Moving forward, we are still looking forward to the opportunity to welcome you back with improved service in the near future. Thank you and take care.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Totally unsatisfactory stay, they decided to change our reservation without our approval. Additionally the installation are very old and under expected, the buffet also is not as I expected. In general Poor hotel
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manila Prince Hotel Team, General Manager at The Manila Hotel
Responded Aug 20, 2023
Dear valued guest, We hold ourselves to high standards and always try to provide the best service possible to our guests. Regretfully, on this occasion, we didn't meet your expectations. As your home away from home, our aim is your comfort and well-being so please know that we take your satisfaction seriously. We have reviewed our service standards and procedures to ensure that something like this does not happen again. Despite this, we hope you will allow us to regain your trust and visit us again. Thank you and stay safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When you step into the hotel lobby, immediately you feel the elegance sophisticated motion connected. This is must visit hotel in Manila for it historic stories, those details in decoration and very well maintained even its already operated for 111 years and will be continuing …. I spent entire afternoon in the hotel after visiting from Intramuros. I will recommend to a traveler explore this two spots in your day trip together. Because they are just near by. This is a very “true heart of Philippines”
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manila Prince Hotel Team, General Manager at The Manila Hotel
Responded Aug 13, 2023
Dear valued guest, Thank you for your kind words and wonderful 5-star review! We are thrilled to hear that you enjoyed your stay at Manila Hotel and had a memorable experience. Our team works hard to provide exceptional service and amenities, and receiving such positive feedback is always rewarding.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My first time experience at The Manila Hotel is definitely worth remembering and repeating. We even got a free upgrade to a Sunset View Suite. Buffet breakfast is great. My kids enjoyed the pool. Dinner buffet is sumptuous, and although they do not serve congee, the chef cooked congee for my toddler.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manila Prince Hotel Team, General Manager at The Manila Hotel
Responded Aug 6, 2023
Dear valued guest, Thank you for your kind words and wonderful 5-star review! We are thrilled to hear that you enjoyed your stay at Manila Hotel and had a memorable experience. Our team works hard to provide exceptional service and amenities, and receiving such positive feedback is always rewarding.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I used to live in The Philippines and really loved it (specifically Baguio City). We had a wedding celebration on June 24th and decided to book rooms for our family from the USA for them to experience Manila. We actually stayed in The Manila hotel for two consecutive times before booking our family's room and both stays were "okay". There were few misunderstandings about the "all day breakfast" and some little things but, we let them go because we taught that our family should still experience The Manila Hotel since we won't be back with them for a long time. The regular staffs were nice and very courteous however, we always had problems with the "managers". The managers in The Manila hotel were too strict and cannot bend rules. My husband asked nicely if our family can have an early check in because my mother in law is kinda older and needs a room to stay immediately. The manager refused to give the room even though we know that they don't have any guests coming in that day. How did we know? Because they were giving us that room on the first night that we were checking in! (our family is staying during our second night). Anyway, the manager said they can charge us half of the price which is insane because their half price is the same price as what we have paid for! Our family won't even be in that room for half the day! The manager said that because our family will use the electric and amenities that's why we are being charged. But, our family can stay in our room which doesn't make sense because our family used our bathroom for showering and we even asked for extra towels!!! We tried to forget this ridiculous incident and did a tour with The Manila Hotel so see The Intramuros and National Museums. We also ate dinner at Red Jade restaurant in the hotel which was amazing. We taught that everything will be great already but, lo and behold! During our check out, the lady at the valet who was returning the keys did not want to give our car keys because my husband did not have this "piece of paper". I know there was no paper given to us during our check in. The lady was charging us an extra 100 pesos for parking. My husband was okay paying the extra 100 pesos but she was charging again an extra 300 pesos for the missing paper. That's when my husband got so upset and tried to get the keys from her. Apparently, she was also the "manager"! The incident was causing a long line and my husband asked the manager to call the police which is right next to The Manila Hotel because she cannot hold our car for that piece of paper. The manager was not letting go of our car keys and I told her that I will take a video and post her in social media then, she released our keys...We are not new in staying in expensive hotels. We would always pay for everything including room service and even patronizing all other services in the hotel. We are reasonable people and will always be nice as long as we are being treated properly. Our stay in The Manila Hotel was very upsetting. We vow not to return to this ridiculous hotel as long as we are living. For our last hotel in The Philippines, we stayed in The City of Dreams for 3 nights and enjoyed the Nobu restaurant.…
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Manila Prince Hotel Team, General Manager at The Manila Hotel
Responded Jul 17, 2023
Dear valued guest, We hold ourselves to high standards and always try to provide the best service possible to our guests. Regretfully, on this occasion, we didn't meet your expectations. As your home away from home, our aim is your comfort and well-being so please know that we take your satisfaction seriously. We have reviewed our service standards and procedures to ensure that something like this does not happen again. Despite this, we hope that you will afford us the opportunity to regain your trust and come visit us again. Thank you and stay safe!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Grande Dame of Manila hotels, for many decades, it was THE place all famous people and dignitaries used while visiting Manila. It still exudes a certain ambiance and many couples like to imbue their wedding ceremony with history and charm by hosting the event here. We checked out the lobby and visited the suite General Douglas Macarthur formerly occupied while executing his Pacific operations. The hotel lobby and passageways are dated as is the General’s suite. For a sense of history and nostalgia, this would be the place to stay, but for optimum comfort and leisure, I prefered the feel of the Peninsula.
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: A nice location for nostalgia and history
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manila Prince Hotel Team, General Manager at The Manila Hotel
Responded Jul 9, 2023
Dear valued guest, We are disappointed that your experience did not meet your expectations. Rest assured all your feedback and comments are duly noted and reviewed to further improve our products and services. We hope that you'll be able to give us another chance and will revisit us in the future. Stay safe and healthy!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tho a bit old fashioned, they still maintained it clean. We stayed here for a birthday staycation. I would like to commend the Front desk staff Maxx for being so welcoming and thoughtful. I highly recommend also the room service dish, halal-rogan josh. It was the best! I still miss it to this day. Everyone was nice and accomodating. Keep it up! Suggestion- to have a emergency button inside the sauna. Till next time. Thank you.
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Ilang ilang breakfast is one of the best, it has lots of options.
For the pool bar, theres a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I love history so staying at the Manila hotel is like traveling back to the history of the Philippines. Love the classic interior design and spacious guest room. Bonus part is a personal tour for guests to the hotel museum room and the MacArthur Suite where General MacArthur used to stay. Staffs are very nice and friendly. I was very impressed by an intern staff, Richard, who took me on a hotel tour. He has done a good homework so I could not tell that he has just started working at the hotel for a few months. The downside... the guest room floor is dated. Hope that the hotel will renovate it soon.
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Date of stay: June 2023
Rooms
Service
Sleep Quality
Room Tip: High floor for better view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manila Prince Hotel Team, General Manager at The Manila Hotel
Responded Jul 3, 2023
Dear valued guest, Thank you for taking some of your precious time to share with us reviewing your most recent visit to the hotel. We are delighted to hear about your wonderful experience during your stay/visit. We look forward to welcoming you back. Thank you so much and stay safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$81 - $104 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaManilaWalled City
NUMBER OF ROOMS
510
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Claim Your ListingTHE MANILA HOTEL - UPDATED 2023 Reviews & Price Comparison (Philippines) - Tripadvisor
Frequently Asked Questions about The Manila Hotel
Which popular attractions are close to The Manila Hotel?
Nearby attractions include Rizal Shrine (0.3 km), Rizal Park (0.5 km), and Manila Ocean Park (0.4 km).
What are some of the property amenities at The Manila Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at The Manila Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Manila Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to The Manila Hotel?
Conveniently located restaurants include Cafe Ilang-Ilang, Champagne Room, and Makan Makan Asian Food Village.
Are there opportunities to exercise at The Manila Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Manila Hotel have an airport shuttle?
Yes, The Manila Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Manila Hotel have airport transportation?
Yes, The Manila Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Manila Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Manila Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.