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Pan Pacific Manila

1,392 reviews
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Traveler (905)
Room & Suite (391)
Dining (99)
Overview
  • Excellent60%
  • Very good31%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“butler service”(58 reviews)
“top floor”(60 reviews)
“pillow menu”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Pan Pacific Manila
Special Offer: Free Room Upgrade
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,392)Write a Review
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Traveler rating
651
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60
24
17
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651
297
60
24
17
Show reviews that mention
All reviewsbutler servicetop floorpillow menuwelcome drinkbreakfast buffetlarge bathroomexecutive roomexcellent hotelmakati arearobinsons mallfive star hotellove this hotellate checksecuritybathtubadriaticobeggars
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1 - 5 of 1,049 reviews
Reviewed 1 week ago via mobile

i recommend this hotel in my friends, but this hotel is not good enough from them because of late make up room, and late check in!!! One of they want is the butler is friendly.. they told me the one butler is clean their room....More

Thank DEUCHE35
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded 3 days ago

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us, and thank you for taking the time to provide your valuable feedback. On this occasion we obviously did not meet your expectations and I am sorry to...More

Hotel's Favorite
Reviewed September 7, 2017

The hotel is beautiful and the rooms are beautifully designed and interesting. The staff are friendly, professional and helpful. I initially had a concern about a minor issue and the staff immediately rectified it without my asking. They have gone above and beyond to make...More

Thank Leni H
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded September 8, 2017

Dear Valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for providing your valuable feedback! We are delighted to read that we were able to create a memorable hotel experience for you with our amazing ambiance...More

Reviewed 1 week ago

There are over 50+ in our group: excellent service, staff making sure on a dialy basis we have everything we need. From the time we wake up at a crack of dawn before golfing, the staff are on top of everything that we need.More

Review collected in partnership with Pan Pacific Hotels Group
Thank Mr L
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded 3 days ago

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for your loyalty and for recognizing our service excellence. We are delighted to read that we created a memorable experience for you and that you truly enjoyed the modern comfort of our facilities...More

Reviewed 1 week ago via mobile

It is the greatest hotel in the whole world and the butlers and staff are very good service quality and it is very good to visit here so you can experience fast wifi and exellent staff service and please visit this hotel and these are...More

Thank Yuki H
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded 3 days ago

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for providing your constructive feedback and thank you for recognizing our service quality. We are delighted to read that we truly created a memorable experience for you and that you truly enjoyed the...More

Reviewed 1 week ago

Good bedding and spacious restroom facilities in room. Spacious room, clean and with all the amenities of just right quality. Friendly services and great breakfast. Easy to move about town, but taxi or transport could be tight during peak hours. Too many pub and bar...More

Review collected in partnership with Pan Pacific Hotels Group
Thank mrm148
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded 3 days ago

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for providing your constructive feedback and thank you for recognizing our service quality. We are delighted to read that you had a wonderful stay with us and that you truly find comfort at...More

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About
Awards & Recognition
Travelers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
US$123 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Manila
#2 Family Hotel in Manila
#2 Luxury Hotel in Manila
#2 Romantic Hotel in Manila
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$123 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Manila
#2 Family Hotel in Manila
#2 Luxury Hotel in Manila
#2 Romantic Hotel in Manila
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (905)
Room & Suite (391)
Dining (99)
Pool & Beach (58)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
davey460
December 1, 2017|
AnswerShow all 6 answers
Response from RMasselin | Property representative |
Good day and thank you for your questions, yes indeed we have rates that do include breakfast and pre-dinner cocktail at the Pacific lounge Please let us know how we can further assist uyou with your bookings GREATEST... More
2
Votes
HCF1971
September 14, 2017|
AnswerShow all 3 answers
Response from Zen B | Reviewed this property |
No, they don't have smoking rooms but they have a designated in the lobby to smoke.
1
Vote
Hilda M
July 2, 2017|
AnswerShow all 5 answers
Response from Jay M | Reviewed this property |
4500
0
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Room Tips
"The offer of 2 out of 3, daily breakfast, daily 3 piece laundry or dining, keep this unique offer forever!"
Read review
"We used the King Suite room in the 10th floor"
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"All rooms overlook the city but is possible to ask for a view of the rooms on the upper floors of Manila Bay."
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"Room was very clean and spacious truly enjoyed all the services"
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