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Rizal Park Hotel

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South Road Drive T.M. Kalaw Extension, Manila, Luzon 1000 Philippines
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Traveler (330)
Room & Suite (58)
Dining (46)

About

#21 of 214 hotels in Manila
Location
Cleanliness
Service
Value
Your dream escape awaits at one of the most iconic boutique hotels in the country. Rizal Park Hotel is the manifestation of what life and elegance the Army and Navy Club had more than a hundred years ago. Featuring designs and architecture retained from the historic Army and Navy Club, our Filipino-Colonial guest rooms are especially designed to take you on a trip down memory lane in pure comfort, luxury & bliss.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Conference facilities
Meeting rooms
Secured parking
Internet
Bar / lounge
Restaurant
Breakfast buffet
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Historic Hotel
Languages Spoken
Filipino

Location

Full view
90Good for walkers
Grade: 90 out of 100
30Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
218Reviews9Q+A31Room tips
Traveler rating
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Popular mentions
Christinaz wrote a review Jul 2020
Athens, Greece416 contributions2247 helpful votes
We stayed at Rizal Park Hotel for 3 nights. Its location is ideal, next to the Rizal Park and the commercial area of Manila and is very near to Intramuros area (walking distance). We really felt that we stayed in a palace, the hotel is new, luxury, with all the amenities and very polite staff. There is high security control in the entrance so you feel absolutely safe. My suggestion concerns the breakfast. It needs improvement. There was no variety at the buffet and no quick refill. With better breakfast it could be the best hotel in the area.
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Date of stay: February 2020
Rooms
Cleanliness
Service
20 Helpful votes
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Response from Peter Michael Quieng, Sales at Rizal Park Hotel
Responded 21 Feb 2021
Dear Christinazor, Good Day! Thank you very much for the Positive & honest review! We would like to assure you that your concern about the buffet has been elevated to the proper department. We hope to be of service to you again in the future. Thank you very much!
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I B wrote a review Mar 2020
Jersey City, New Jersey32 contributions3 helpful votes
Formerly the Army Navy Club in Manila circa 1940’s and has now been renovated to a statuesque hotel. My wife and I occupied a well appointed room facing Luneta. Our other classmates were luckier though since their rooms faced Manila Bay thus were able to view the famed Manila Bay sunset from their rooms. Our reunion was celebrated in the hotel’s biggest function room and I must commend the waitstaff for a job well done. The food though was OK and could have been better.
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Date of stay: February 2020
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Response from Peter Michael Quieng, Sales at Rizal Park Hotel
Responded 21 Feb 2021
Dear I B, Good Day! Thank you very much for the positive review! Your concern about the food has been elevated to the F&B department. We hope to be of service to you again soon. Thank you
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bel3ms wrote a review Feb 2020
Luzon, Philippines128 contributions84 helpful votes
The place is beautiful. But the service and policies are OFF. Need better training. Need to change policies for better customer experience. 1. Dinner on Feb 28 - they have beautiful menu list so excited to eat. Burger - sorry not available. Ceasar salad - sorry not available. Pancit canton - its in the room fridge take out tasted so so. 2. Evening drinks Feb 28 - Hubby ordered double scotch. Then was told we dont know how to charge you we only sell by the bottle? Mccallan's by the bottle???!!! Who does that in a hotel, moreso a lobby in Luneta? Of and sorry our system is down so we need to charge this to your room. 3. Breakfast Feb 29 - 1 buffet breakfast, 2 alacarte. Waitress approach to say you need to pay cash for breakfast. I stood up and asked we are booked here why the need for cash. She could not explain so I had to go to lobby desk to ask why I need to go up and get cash when I am checked in? Apparently, if room charges get close to deposit policy is pay cash. What??!!!! Is this a motel? 4. Breakfast Mar 1 - I brought my bag down in case I am told again that we need to pay breakfast. At this point we knew the breakfast buffet has stale bread and tough ham meat. 2 of us had ala carte my hubby decided to give the buffet a try.... again the ham meat is tough. He never learns. Meanwhile the beef tapa is as good as yesterday's bangus belly . 5. Billout Mar 1 - guy asked if they can just cancel previous on hold and have new transaction on my credit card. I asked why he said it can be done. I said no I am asking you why do you need to do that. He said ok we can have a new transaction for the balance from initial hold. I said you are not listening to me I asked why do you want to reverse previous on hold amount and do a new transaction - what does that mean to me as your customer. He had no reply. So I pushed. Do you know how many days it takes for bank reversal? .... he did not but just said they were told it can be done. I wanted to say my piece but decided to ask do you have a training manager here? He said our manager trains us. So there it is. I am personally saddened that a nice hotel with really nice staff who are solicitous - suffer from inefficient policies and lack of training. This hotel can be much more than the others around it. It has history, beautiful view of the ocean, manila bay sunset, proximity to Rizal Park....all lost due to bad policies, lack of training leading to bad customer experience. SAYANG.
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Date of stay: February 2020Trip type: Traveled with family
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Response from PQuieng, Director of Sales & Marketing at Rizal Park Hotel
Responded 2 Mar 2020
Dear bel3ms, On behalf of the management, please accept my apologies for your unfortunate experience. this will be cascaded to our F&B head for clarification. If you wish to share more concerns, please send me an email through pquieng@rizalparkhotelmanila.com thank you
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Bernadine S wrote a review Feb 2020
14 contributions10 helpful votes
Really enjoyed our few days here. Rooms are good with good beds and linen. Breakfast buffet very comprehensive. Great location, right in the bay and beside Rizal Park, walking distance to Intramuros and museums. But the best bit was the rooftop infinity pool with amazing views acrossthe bay. Wow.
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
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Sher wrote a review Feb 2020
3 contributions
I have high hopes with this hotel bcoz they rcvd a pres award. I decided.to have a quick bite while waiting for lunch buffet sched. But their service did not meet my expectation! They served cold/warm instead of hot tea, it was 3x in a row. They even forget my other order. Calling hotel staff for at least 5x for complain is already a red flag, that is why i decided not to try out their buffet!
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Date of stay: February 2020Trip type: Traveled solo
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Response from PQuieng, Director of Sales & Marketing at Rizal Park Hotel
Responded 2 Mar 2020
Dear Asiantraveler05, We would like to apologize for your experience. This will be cascaded to our F&B head for rectifications Thank you
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PRICE RANGE
US$115 - US$133 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaManilaErmita
NUMBER OF ROOMS
74
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Frequently Asked Questions about Rizal Park Hotel
Which popular attractions are close to Rizal Park Hotel?
Nearby attractions include Rizal Shrine (0.3 km), Rizal Park (0.5 km), and Manila Bay (0.2 km).
What are some of the property amenities at Rizal Park Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Rizal Park Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Rizal Park Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Rizal Park Hotel?
Conveniently located restaurants include Harbor View Restaurant, Emerald Garden, and Makan Makan Asian Food Village.
Does Rizal Park Hotel have an airport shuttle?
Yes, Rizal Park Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rizal Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Rizal Park Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Rizal Park Hotel?
Many travellers enjoy visiting Casa Manila (1.2 km), Fort Santiago (1.8 km), and Binondo (2.8 km).
Is Rizal Park Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.