Luneta Manila Ocean Park, Behind Quirino Grandstand, Manila, Luzon 1000 Philippines
E-mail hotel
4 people are viewing this hotel
Hotel direct offer!Pre-holiday Deals
$74
$80
Get rewarded with One Key
$80
$69
Hotels.com$80
Priceline$80
Trip.com$70
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (2,185)2,185
Room & Suite (947)
Videos (1)
About
#12 of 234 hotels in Manila
Location
Cleanliness
Service
Value
Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Center with Gym / Workout Room
Coffee shop
Water park
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Poolside bar
Restaurant
Breakfast available
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Languages Spoken
Filipino
Location
69Somewhat walkable
Grade: 69 out of 100
12Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Luneta Manila Ocean Park, Behind Quirino Grandstand, Manila, Luzon 1000 Philippines
E-mail hotel
Getting there
United NationsManila Light Rail17 min
1654Reviews54Q+A100Room tips
Reviews
Traveler rating
- 559
- 605
- 305
- 94
- 91
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Hotel H2O Manila Excellent Hotel for Families Thank you so much Hotel H2O for one of the best stays we had in a hotel. We love the hospitality and accommodation. My kids also super love the room- we were at the Aqua Supreme room. From booking, help over the phone - Ms. Maris, Ms Ella, concierge service to check in (Ms Kate, Ms Kaye) to the chef and staff of Makkan Makkan, to the excellent Spa service too - only there was no hot bed treatment available:( To the team who fed the fishes too when we requested. Thank you so much again for the warm welcome and for going the extra mile in making my daughter’s 5th birthday be memorable. More blessings and power to all of you po. We will be back in September or October 2023. Many thanks to all of you. Aimee
Read more
Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Duty Manager, Guest Services / Front Office at Hotel H2O
Responded Aug 24, 2023
Dear Ms. Hassan, Thank you for taking the time to post a review. We are glad that we were able to provide you a memorable stay. Looking forward to welcoming you back soon. Best Regards, Ella Manayan Asst. Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Perfect weekend getaway for couples. The room is very spacious and nice. The view is fantastic! It comes with a ticket for 2 in Manila Ocean Park, a welcome drink, and free breakfast buffet. Worth the money. Good experience. Would definately go back and highly recommend this place.
Read more
Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
It's a nice hotel for me. Seeing the nice sunset seaside view from our room. The room itself were okay , beds are comfy clean. Food were okay-ish. From front desk personnel to other staff members were very friendly and accommodating.
Read more
Date of stay: July 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Duty Manager, Guest Services / Front Office at Hotel H2O
Responded Jul 8, 2023
Dear Mr. Liam, Thank you for taking the time to post a review. We are glad that we were able to provide you a memorable stay. Looking forward to welcoming you back soon. Best Regards, Arish Gonzales Asst. Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is located next to Manila Ocean Park. The reason I booked for this hotel is the room rate and to accommodate the number of our family. Though, I was not amazed with the hotel overall experience. From the drop off area, especially at night, I feel it is unsafe and not suitable. The ramp going to the main level is dark at night, no lights at all. Hotel hallways carpet has musty smell and smoking smell and looks dirty. Specially the rooms carpet, it is old, worn out and musty smell. One of the room we have, the in-room phone is broken and covered with full dust. The other room, ceiling has black stain or mildew build up from the AC condensation. My room closet door was broken. Dining options is not much on this hotel specially at night. You have travel outside to find some place to eat. It is ok hotel if you are looking something affordable but I would not recommend to have a good experience.…
Read more
Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Duty Manager, Guest Services / Front Office at Hotel H2O
Responded Jul 1, 2023
Dear Mr. getreal2me99 Thank you for taking the time to write this review. It's always disappointing to read when guests have not enjoyed their stay and that areas of the property have fallen short of their expectations. We took serious note of your feedback and we deeply apologize for all the inconveniences you encountered during your stay with us. On a brighter note, We are happy to inform you that we are in the process of upgrading the Hotel and Manila Ocean Park facilities. Please do not hesitate to contact us when you plan on returning so we can give special attention to your booking. Best regards, Arish Gonzales Asst. Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super great experience, the staff is great and very accommodating. My family love the room with aquarium specially to my younger brother. I want to come back again with my family and friends also. ☺️☺️
Read more
Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Duty Manager, Guest Services / Front Office at Hotel H2O
Responded Jul 1, 2023
Thank you for posting a review..I have shared your comments with our team and we are glad that we were able to provide a memorable stay for you and your family. Please do not hesitate to contact us when you plan on returning so we can give special attention to your booking. Best Regards, Arish Gonzales Asst. Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In the past 3 years worst experience we had was in this hotel. We booked the highest category suit room thinking to have a nice time. The first day was okay although there was very little pressure of water in the jacuzzi. The horror starts next day from the morning after we came back to our room, having our breakfast, the AC wasn't working properly. The room was sea facing and it was a hot day, first we gave it to the heat and sun facing room that it's taking time to cool but after an hour we complained about it to the reception, the technicians tried for several hours without any result. By that time our vacation already got spoilt, we asked for changing the room, to which, we came to know that's the only room in that category. Now we went for downgrading the category to escape the heat. The horror doesn't stop here, when the time came for refund, neither they gave us any compensation for what happened not they refunded the differential amount for the lower category room STRAIGHTAWAY which we were compelled to change. Moreover l had to chase up with them on email for reversal of my money (differential amount) for 1 and half months. After several mails that happened. I learned my lesson to never ever book the highest category rooms Cuz ppl don't generally book them so they are mostly unmaintained. …
Read more
Date of stay: September 2022Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Duty Manager, Guest Services / Front Office at Hotel H2O
Responded Jul 2, 2023
Dear Mr. Sutapa, Thank you for your feedback. We are sorry to hear that we are not able to give you a satisfactory stay. We sent you a direct email. Best regards, Arish Gonzales Asst. Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Front desk and concierge don't have propper communication. The fact that the front desk is far from concierge we advice them to prepare our luggage downstair in advance for us to pick up our things when we get back, we are on a hurry as we are running out late for meetings. After an hour we arrived at the lobby and they are just about to pick up our things. Addition to that lugagge upon arrival was delayed too. Rooms have small cockroach and lots of ants too. They should have pest control since infants and toddlers are staying in your hotel to.
Read more
Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Duty Manager, Guest Services / Front Office at Hotel H2O
Responded Jul 1, 2023
Dear Mr. Kurtkevin, Thank you for your review. The hotel and Manila Ocean Park is in a process of upgrading of our facilities and the relocation of the Front Desk and Drop off area is something we are seriously considering to avoid further inconvenience in the future. Our sincerest apologies for the discomfort you experienced. With regards to the cockroach in your room, our Executive Housekeeper met with our pest control company provider to ensure that all areas are rigorously attended too in order to eradicate the possible recurrence of such a situation in the future. Best Regards, Arish Gonzales Asst. Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at deluxe bay room, i think all of what you think of is okay for me. Jacuzzi, view, spacious, etc., Down side is, you can hear the loud music from bar or resto, tv from other room. Need to have a white noise or just bring ear plugs if sensitive yung ears mo.
Read more
Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
AC vent is very dirty, linen and towels are tattered, small insects crawling in the bed. I had extra adult with me and i paid full for her accomodation and caught by suprise that breakfast is not included. Such a disappoinment.
Read more
Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed in a park view room. They advertised the check in time to be 2pm but when we got there at 230pm, the rooms were not ready yet and no apology on their part and was told to just sit down and wait. When we got to the room, electric plugs were not all working, some plugs were loose. The mini ref was not really working even after adjusting the thermostat, the drinks remained warm. In terms of service, it took a lot of time to get service. From the frontdesk, housekeeping and restaurant. When we dined in, the food arrived and the staff did not setup plates and utensils. They also do not serve service water and you had to still buy if you want water. We had to wait and the food got cold for them to provide plates and utensils. Pool was also not in a good location and it was really not maintained well. For a hotel that advertises itself as a luxury hotel, the experience was really not up to standard.…
Read more
Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$70 - $83 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaManilaErmita
NUMBER OF ROOMS
147
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOTEL H2O - UPDATED 2023 Reviews & Price Comparison (Manila, Philippines) - Tripadvisor
Frequently Asked Questions about Hotel H2O
Which popular attractions are close to Hotel H2O?
Nearby attractions include Manila Ocean Park (0.05 km), Mabuhay Restop (0.3 km), and Yexel's Toy Museum (0.04 km).
What are some of the property amenities at Hotel H2O?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Hotel H2O?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel H2O?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
What are some restaurants close to Hotel H2O?
Conveniently located restaurants include Cafe Ilang-Ilang, Harbor View Restaurant, and Champagne Room.
Are there opportunities to exercise at Hotel H2O?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Does Hotel H2O have airport transportation?
Yes, Hotel H2O offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel H2O?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel H2O offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel H2O?
Many travellers enjoy visiting Fort Santiago (1.8 km), Casa Manila (1.2 km), and Binondo (2.9 km).