Sulo Hotel
Matalino Road, Diliman, Quezon City, Manila, Luzon Philippines
Full view
View all photos(7)7
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Tell us so we can help you plan.
About
3.0
#93 of 139 hotels in ManilaLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Everyone needs a place to lay their weary head. For travelers visiting Manila, Sulo Hotel is an excellent choice for rest and rejuvenation. Well-known for its budget friendly environment and proximity to great restaurants, Sulo Hotel makes it easy to enjoy the best of Manila.
Sulo Hotel is a budget friendly hotel offering air conditioning in the rooms, and it is easy to stay connected during your stay as free internet access is offered to guests.
The hotel features room service. Plus, guests can enjoy a pool and a lounge, which have made this a popular choice among travelers visiting Manila. For guests with a vehicle, free parking is available.
While staying at Sulo Hotel, visitors can check out Baluartillo de San Jose (1.6 mi) and Our Lady of Montserrat Abbey (2.0 mi), some of Manila's top attractions.
If you are looking for a nearby place to eat, Sulo Hotel is within walking distance of some popular restaurants including Summer Palace (1.2 mi) and The Curator (1.0 mi).
If you’re looking for things to do, you can check out Memorare Manila Monument, Philippine Presidents' Gallery, or Centennial Clock, which are popular monuments and statues amongst tourists.
Whether you’re traveling for business, pleasure or both, Sulo Hotel is sure to make your visit to Manila one worth remembering.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Pool
Bar / lounge
Restaurant
Non-smoking hotel
Room features
Air conditioning
Good to know
HOTEL STYLE
Romantic
Charming
Location
Matalino Road, Diliman, Quezon City, Manila, Luzon Philippines
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
62 Restaurants
within 1 kilometer
26Reviews0Q+A3Room tips
Reviews
Traveler rating
- 3
- 8
- 3
- 6
- 6
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Sort by:
Detailed Reviews
Stayed for 1 night and was glad it's only 1 night. Main complaints :
1) given the room on 1st floor, the music from the lounge keeps you awake. At night, there's some party going on till 12 mid-night.
2) water supply was cut off for about 1-2 hrs at night without warning.
3) Bathroom floor was dirty though room is clean.
4) Hot water is not available on the basin, for the bath it took about 5-10 mins for hot water to be hot.
5) Breakfast was terrible with limited choices. Juices are not cold and the waiter just serve me coffee without asking me what I want.
6) Airport transfer add another PHP$1000 'cos it took more than 2 hrs to reach the hotel. Total PHP$2200 one-way I might as well book a luxury car.
7) When checked-out, ask front-desk for an envelope to keeo my receipt. The lady just searched her area and said out-of-stock without asking her colleagues if they have any.
8) No kettle provided and no outside food allowed. To get the menu for room-service, need to call and they will deliver the menu to the room.
Stay at your own risk.......
1) given the room on 1st floor, the music from the lounge keeps you awake. At night, there's some party going on till 12 mid-night.
2) water supply was cut off for about 1-2 hrs at night without warning.
3) Bathroom floor was dirty though room is clean.
4) Hot water is not available on the basin, for the bath it took about 5-10 mins for hot water to be hot.
5) Breakfast was terrible with limited choices. Juices are not cold and the waiter just serve me coffee without asking me what I want.
6) Airport transfer add another PHP$1000 'cos it took more than 2 hrs to reach the hotel. Total PHP$2200 one-way I might as well book a luxury car.
7) When checked-out, ask front-desk for an envelope to keeo my receipt. The lady just searched her area and said out-of-stock without asking her colleagues if they have any.
8) No kettle provided and no outside food allowed. To get the menu for room-service, need to call and they will deliver the menu to the room.
Stay at your own risk.......
Read more
Date of stay: December 2010Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice hotel with very eccentric, classy design. Beds were nice and food was excellent as well. The location was perfect for our purpose which was to take an exam at the nearby philippine lung center. But until the last part during check out wherein they held us for missing hand towels. They didn't check it thoroughly because we didn't take any. We might have placed it at another area within the room but we did not take them! why would we, it's just a towel!So insulting! They made us sign some promissory note that we did not take it! Never going back there again.
Read more
Date of stay: June 2012Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was with a group of 18 people in Manila. We wanted a moderate, safe and clean hotel not too far from where we needed to be for meetings and excursions. After finding the Sulo in "Lonely Planet" and getting confirmation from a couple of Manila residents, we booked.
We arrived and the check in process was slow and arduous, though we had reservations and confirmation numbers for everyone in the group. The lobby is deceptively beautiful. My roommate and I got to our room and were severely disappointed. It was run down and grimey. The counters and fridge were broken down and old. The carpet looked gross, and the room smelled weird. The bathroom had broken and patched trim around the door. Though we paid the same price for all our rooms, several people didn't have blankets or bedspreads in their rooms. We were told this was standard practive, but no one could explain why. We saw roaches in the rooms and hallway, and there was one (unsubstantiated) report of a rodent.
Breakfast - in the lovely lobby - was good, but given the unclean feeling of the hotel, it was less than appetizing. We were very glad to leave this hotel! It is old and run down and not well cleaned. I suspect that those who said it was a good choice have only attended receptions or events in the lobby & restaurants, and haven't actually stayed in the rooms.
We arrived and the check in process was slow and arduous, though we had reservations and confirmation numbers for everyone in the group. The lobby is deceptively beautiful. My roommate and I got to our room and were severely disappointed. It was run down and grimey. The counters and fridge were broken down and old. The carpet looked gross, and the room smelled weird. The bathroom had broken and patched trim around the door. Though we paid the same price for all our rooms, several people didn't have blankets or bedspreads in their rooms. We were told this was standard practive, but no one could explain why. We saw roaches in the rooms and hallway, and there was one (unsubstantiated) report of a rodent.
Breakfast - in the lovely lobby - was good, but given the unclean feeling of the hotel, it was less than appetizing. We were very glad to leave this hotel! It is old and run down and not well cleaned. I suspect that those who said it was a good choice have only attended receptions or events in the lobby & restaurants, and haven't actually stayed in the rooms.
Read more
Date of stay: March 2009Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and i spent our honey moon at this hotel i opted to upgrade our room to a suite and i had already paid for the first night they would not refund my money or credit what i paid so we were stuck for 2 nights because i wanted a suite for our honeymoon. the first night no hot water and construction behind the hotel all night making noise they are building a hi-rise so they will be there a while for future reference. The pool is covered with a platform half way and is 8 foot deep where you can jump in my wife cant swim that well so we could not use the pool no shallow end. What a disappointment this place was and the staff at the front desk had and attitude. When i asked for a manager to talk to it took 6 hours for him to contact me. Anyone would be well advised not to use this hotel its overpriced for what you get. Dont waste your money here.
Read more
Date of stay: July 2013Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel scammed me! The website offers deluxe rooms - they are a pit! They quoted a US$90 rate less a 10% discount and they billed the equivalent of US$110 in pesos. The website offers a welcome drink and fruit basket - Ha! Nothing. The hotel was under renovation and they should not have taken reservations. The bars were closed, and the restaurant was a buffet in the lobby. The noise of renovation was obscene. This is a typical foreign tourist scam where they offer one thing and deliver another, so anyone reading this - be careful!!
I called the hotel about the bill when I recognized later that the rate was higher than quoted and they asked me to complain through their website - I did and received no reply. This is the sort of place, apparently, that you find in third world areas where they suck you in with a good website, hit your credit card and get you in after an 8,000 mile trip, and you find that you are stuck in a hole .
Their website offers parking and internet without quoting any cost, suggesting that they are included in the room rate, but they charge big prices for both.
I am bitter about this experience - I feel that they had a contract to provide a level of service that was promised through their website, and I found that the place was an absolute pit! And then they lied about the rate! Talk about seduced and abandoned!
I called the hotel about the bill when I recognized later that the rate was higher than quoted and they asked me to complain through their website - I did and received no reply. This is the sort of place, apparently, that you find in third world areas where they suck you in with a good website, hit your credit card and get you in after an 8,000 mile trip, and you find that you are stuck in a hole .
Their website offers parking and internet without quoting any cost, suggesting that they are included in the room rate, but they charge big prices for both.
I am bitter about this experience - I feel that they had a contract to provide a level of service that was promised through their website, and I found that the place was an absolute pit! And then they lied about the rate! Talk about seduced and abandoned!
Read more
Date of stay: June 2010Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had a meeting here and I booked one of their function rooms. Although the function room is relatively old compared to newer hotels, we had all we need. A good sound system, good tech equipments and even nice internet connection in the room itself. Staff was very attentive to our needs and made sure all our requirements are answered. Food was good. Special mention to their courteous staff Edwin, Mark Edison and Kenvin who made sure our guests will have positive experience in the meeting by looking after their needs.
Overall, I had a nice event and I'll definitely book their function rooms again
Overall, I had a nice event and I'll definitely book their function rooms again
Read more
Date of stay: January 2017Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I made reservations here because I had an appointment at the Philippine Heart Center and they are located across the street. The hotel caters to high ranking Philippine government emplyees. There are more than 40 Dept of XYZ offices near by. They have thousands of Philippine people lined up at their offices trying to get exit visas to go overseas and work. The government employees that stay at the Hotel don't care about the prices; they get reimbursed from their jobs. After our bussiness at the Hospital we checked into the hotel and went to their lunch buffet; P800 per person for very low class food. The room has a price list on the dresser if you take a towel, pillow, or anything else you shouldn't. I had to sign a statement saying I would be charged $300 (USD) if I was caught smoking on the premises. I told the guard several times about people smoking in the lobby but he just smiled. They do have several chain type restraunts near by; however the hotel always no food to be brought in from any outside source. The TV cable service did offer several channels but only a few were clear enough to watch. It's an hour drive by taxi to the airport so we had to leave before their 6 am free breakfast. They said they'd pack us a bag to go, it was two manaise sandwiches with terrible smelling green meat. The bread was not wrapped and was rock hard, plus two apples and two hard boiled eggs. I suspect the meals were made a few days ago and the meal sat in a styrophone container on the warm counter. We opened the meals when we got to the airport but the smell was too strong to do much with except throw in the garbage.
Read more
Date of stay: April 2012Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Our room faced the street, noisy traffic all night.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I wonder why there were so many negative feedbacks on this hotel. I have been staying with this hotel in Quezon City time and again and I don't find it deserving of those bad comments.
People should not expect a 5-star hotel amenities for a 3-star hotel bill. The hotel is not one of the cheapest in Quezon City but I think it is the best 3-star hotel in this area. Its location is very good considering its nearness to the city hall, park, malls, hospitals and even churches.
Me?, I would rather stay in Sulo hotel than any hotel in the area.
I have been to lots of hotels around the world, (I am a contributor of TripAdvisor) and I think some evaluations are unfair to Sulo hotel.
People should not expect a 5-star hotel amenities for a 3-star hotel bill. The hotel is not one of the cheapest in Quezon City but I think it is the best 3-star hotel in this area. Its location is very good considering its nearness to the city hall, park, malls, hospitals and even churches.
Me?, I would rather stay in Sulo hotel than any hotel in the area.
I have been to lots of hotels around the world, (I am a contributor of TripAdvisor) and I think some evaluations are unfair to Sulo hotel.
Read more
Date of stay: October 2011Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: away from the road.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
for a 4 star hotel they don't train their waiters very well. They don't show respect to women. When we were eating in the breakfast buffet I was going to get some cereals, but the dispenser was broken so 2 waiters helped me and I thought wow the waiters here are very helpful they even poured milk in my cereal. I thanked them for the help and left afterwards, but I overheard their conversation saying "Are you horny" like wow it's impossible that they are both gays, show some respect to women please especially that I'm at the age of 17 and they're like what? 20 above? its very disappointing how the waiters are 2 faced employees.
Read more
Date of stay: May 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I visited this hotel in Dec 2015. I had a horrible experience with the management and the environment of the hotel. While the hotel was absolutely gorgeous with great food and staff, it went south at night. There was a wedding party at the party room which was located 3 doors away from my room. I called the staff at 10pm, 11pm, and they assured me the noise would be reduced at 11pm when the wedding is over. I kept calling as I could not sleep, the karaoke, the loud noise of people was very frustrating for a traveler in Manila. The staff did not know what they could do for me. At 12am, the noise was subdued. But there was still a thumping sound outside, which the staff explained to me was due to a club outside the hotel. They then agreed to move me to a quieter location on the other end of the hotel. After the move, I was able to sleep.
The next day, I spoke to the manager about the situation and while he apologized, he would not give a discount or any compensation for my grief. While he apologized, I don't think he really cared that a customer could not sleep at night and said they offered me a room at 12am. I don't think it's fair to expect a traveler to only expect to sleep at 12am. I told him I would write a bad review on social media and he said "ok." Very shocking.
So -- if you are looking to sleep, I would not ever recommend this hotel. Ever. If you are looking for a hotel with a management that cares about your needs, I would not recommend this hotel. Ever.
The next day, I spoke to the manager about the situation and while he apologized, he would not give a discount or any compensation for my grief. While he apologized, I don't think he really cared that a customer could not sleep at night and said they offered me a room at 12am. I don't think it's fair to expect a traveler to only expect to sleep at 12am. I told him I would write a bad review on social media and he said "ok." Very shocking.
So -- if you are looking to sleep, I would not ever recommend this hotel. Ever. If you are looking for a hotel with a management that cares about your needs, I would not recommend this hotel. Ever.
Read more
Date of stay: December 2015Trip type: Traveled as a couple
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No results found. • Try changing or clearing your search to read questions and answers.
LOCATION
PhilippinesLuzonMetro ManilaManila
NUMBER OF ROOMS
200
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingSULO HOTEL - Reviews (Manila, Philippines) - Tripadvisor
Frequently Asked Questions about Sulo Hotel
Which popular attractions are close to Sulo Hotel?
Nearby attractions include Quezon Memorial Circle (0.7 km), Sky Garden (1.2 km), and Ninoy Aquino Parks and Wildlife Center (0.9 km).
What are some of the property amenities at Sulo Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Sulo Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Sulo Hotel?
Conveniently located restaurants include Agave Mexican Cantina, Max's Restaurant, and Provenciano.
Are there opportunities to exercise at Sulo Hotel?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Sulo Hotel?
Many travellers enjoy visiting Old La Loma Catholic Cemetery Chapel (6.8 km) and Chong Hock Tong Temple (7.3 km).