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Novotel Kuala Lumpur City Centre

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2 Jalan Kia Peng, Kuala Lumpur 50450 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1310)
Room & Suite (482)
Dining (97)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Kuala Lumpur City Centre
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#105 of 684 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between the PETRONAS Twin Towers and Bukit Bintang, less than 5 mins walk to Kuala Lumpur Convention Centre. Major shopping malls Suria KLCC and Pavilion KL are accessible by foot using the sky bridge. Enjoy free Wi-Fi anywhere in the hotel and take time out for yourself with our 24-hour room service. Novotel Kuala Lumpur City Centre is pleased to announce the launch of newly renovated guestrooms, Deluxe Room and Executive Suite. Featuring fully renovated bathrooms, new wallpapers, lightings, brand new carpets, ergonomic desks and a whole range of other upgraded amenities such as new air-conditioning unit, 55'' Smart TV, and LIVE N DREAM bed system. All 302 rooms offer free WiFi, TVs with satellite channels, 24-hour room service, free bottled water, coffee/tea corner, hairdryer, and in-room safe, designed with everything you need for a relaxing stay. Relax and center yourself at InBalance by Novotel whether at the swimming pool and gym, located at level 3, or indulge in a spa treament at level 4. A game of virtual golf can be enjoyed at the in-house Virtual Golf Club located at the lower ground floor. Experience Food Exchange @ Level 1, its "Fusion" state-of-the-art cuisine for your ultimate satisfaction. Take a break from your day to recharge and treat yourself to the indulgent palatable a la carte dining menu. New Food and Beverage outlet Gourmet Bar (Lobby level) will be coming soon. Novotel Kuala Lumpur City Centre is 100% smoke-free and are therefore committed to strictly non-smoking guestrooms. Lift modernization works are being carried out now till Sept 2021. There will be still lift running to the floors. Premier Lounge is closed. Renovation works from Mondays - Fridays 9:00AM - 6:00PM, Saturdays 10:00AM - 5:00PM.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Taxi service
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Indonesian, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
310Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
4235Reviews41Q+A100Room tips
Traveler rating
  • 848
  • 1,764
  • 1,048
  • 380
  • 196
Time of year
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Popular mentions
Jacques wrote a review Yesterday
3 contributions2 helpful votes
I was staying at Novotel Kuala Lumpur City Centre , this is a great hotel to stay for business purpose. I stay for 1 month and half long stay 2710 . Confortable room , good food and you can ask your level of nutrition the chef and restaurant Staffs all the time ask you if you need anything they are very attentive. When you invite your Business Guest is a good place to meet . The front office and all the Bell boys very attentive and especially on that particular period. The room attends who take care of my room all was really details and also don't forget your laundry, room service and small attention that was given. Thank you to everyone at Novotel for my nice stay and i don't forget the General Manager Susan who drive her team in right way , big thank you .🌞🌞🌞🌞🌞
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Date of stay: October 2021Trip type: Traveled on business
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Chalapathi Rao I wrote a review 15 Oct
Hyderabad, India13 contributions3 helpful votes
Fits in budget, decent rooms at par with Novotel Standards. Very close to the Malls, Food Courts and everything you need. Well connected for meetings and even leisure...; Restaurant Buffet is good with a wide spread...
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Date of stay: November 2020
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Response from NOVOTEL KLCC, Other at Novotel Kuala Lumpur City Centre
Responded 5 days ago
Dear Chalapathi Rao I, Greeting From Novotel Kuala Lumpur City Centre We very much appreciate your comments regarding your stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Mohd Azmi Awang Room Division Manager
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William C wrote a review 13 Oct
2 contributions
I got so much to tell and comments some are good and some are bad. Even though the bathroom has been refurbished but the toilet seat still not in the very right position. I hope they can do better when I come again.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from NOVOTEL KLCC, Other at Novotel Kuala Lumpur City Centre
Responded 5 days ago
Dear Mr. WilliamC4275, Thank you for taking the time to tell us about your experience at the Novotel Kuala Lumpur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Mr. William, we will ensure you will not facing the same issue with the toilet seat on your next visit. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohd Azmi Awang Room Division Manager
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NizamMalik wrote a review 9 Oct
Kuala Lumpur, Malaysia8 contributions17 helpful votes
We had a wonderful stay in Novotel KLCC. The staffs were wonderful from the moment we made reservation phone call till check out. Special thanks to Madam Aisyah at reservation unit ( phone conversation during reservation ), Mr Sharif at Concierge, Feroz at Gourmet Bar and the pleasant Madam Mugesh Samugan at the front desk. Madam Mugesh made special arrangements for my daughter’s birthday in our room. My daughter was delighted & overjoyed with the surprise. Mr. Shariff helped to fix & glued my daughter’s shoe. Mr Andy in Food Exchange Restaurant was very friendly & helpful. Please convey my appreciation to them. Definitely, 5 star treat…There were many other staffs in Novotel (I may not know their names) who were made our stay memorable. Kudos to everyone in Novotel KLCC.. 👍
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Date of stay: October 2021Trip type: Traveled with family
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jas_aj wrote a review Sep 2021
Batu Caves, Malaysia446 contributions58 helpful votes
+1
Our two nights stay was a pleasant and wonderful. Very attentive and friendly front counter staff especially Mr Rasid, Mr Sharif and Mr Feroz from Gourmet Bar. Smooth check-in and our room at level 27 was facing Jalan Sultan Ismail and KL Tower. Spacious and clean room. Buffet breakfast was great and delicious, thank you to Mr Andy and his team for very friendly. we love nasi goreng Nusantara and Kuew teow goreng and also the cheese cake. easy access to Pavilion Mall. We will come again
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Date of stay: September 2021Trip type: Traveled with family
Room Tip: parking charges at RM5 per day for hotel guest. only touch n go card can access the parking
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Response from NOVOTEL KLCC, Other at Novotel Kuala Lumpur City Centre
Responded 2 weeks ago
Dear Jasree, Greeting From Novotel Kuala Lumpur City Centre We very much appreciate your comments regarding your stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Mohd Azmi Awang Room Division Director Novotel Kuala Lumpur City Centre
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PRICE RANGE
US$45 - US$89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel kuala lumpur, accor kuala lumpur, novotel hydro majestic kuala lumpur, kuala lumpur novotel, novotel kl
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
302
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Frequently Asked Questions about Novotel Kuala Lumpur City Centre
Which popular attractions are close to Novotel Kuala Lumpur City Centre?
Nearby attractions include Museum of Illusions (0.5 km), KLCC - Bukit Bintang Pedestrian Walkway (0.3 km), and Pavilion KL (0.3 km).
What are some of the property amenities at Novotel Kuala Lumpur City Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Kuala Lumpur City Centre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Kuala Lumpur City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Kuala Lumpur City Centre?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Kuala Lumpur City Centre?
Conveniently located restaurants include The Grand Getaway by Grand Hyatt Kuala Lumpur, Horizon Grill, and Quivo Pavilion.
Are there opportunities to exercise at Novotel Kuala Lumpur City Centre?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Novotel Kuala Lumpur City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Kuala Lumpur City Centre offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Novotel Kuala Lumpur City Centre?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Are there any historical sites close to Novotel Kuala Lumpur City Centre?
Many travellers enjoy visiting Kuala Lumpur City Gallery (2.1 km), Rumah Penghulu Abu Seman (0.4 km), and Istana Negara (4.7 km).