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Stayed for one night at this hotel. Upon entering the hotel lobby, first impression was a clean, spacious and nice smelling lobby. Check in was fast.
I noted that one side of the hotel faces the highway which gets lots of traffic noises. I got...More
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 14 May 2018
Greetings from Vivatel KL!
I am glad that you enjoyed the stay with us. We are truly delighted with your compliments and we will continue striving for service excellence.
We greatly appreciate your warm feedback and looking forward to welcoming you back for...More
Every floor have different wall design performe 5 element of fengshui ( wood, fire, water, land wind). Room design also the same. Shower bathroom surrounded by glass from room. There are restaurant near by.More
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 6 April 2018
Greetings from Vivatel Kuala Lumpur!
I would like to thank you for choosing our hotel for your recent stay. It was truly my pleasure.
I am glad that our theme rooms have left a good impression and I thank you for your favourable...More
Stayed at Vivatel for the first time and it is pleasant enough for me to plan future stays here. The location is fine and it is very accessible by car or bus. It is attached to a mall with numerous restaurants so there is no...More
1 Thank bungee_cairns
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 19 March 2018
It was a great pleasure having you stay at the Vivatel Kuala Lumpur.
Thank you for taking the time to share your valuable feedback, we regret to learn about the drawback as highlighted during your stay.
Your observation is insightful for us to...More
Its my first time to Vivatel Hotel and quit surprising with the rooms and decorations in it.
The check in was smooth and been assist by Mr. Asrul and I truly impressed with his courtesy and as well the service. Job well done!! I had...More
1 Thank Syasofia S
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 6 March 2018
Dear Syasofia S,
Greetings from Vivatel KL!
We thank you for taking the time to commend our proud service front liners for their relentless commitment to delivering a warm and professional service.
The entire team and especially Fezril & Asrul, are truly delighted with your...More
Like to comment on the front desk employee . More particular Mr Alex the general manager for using his discretion to allow me for an early check in. Though it’s 12 pm as earlier indicated , in view of my long journey , he has...More
1 Thank Alex K
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 23 February 2018
Dear Alex K,
We are truly heartened by your warm compliments and thrilled that you had experienced efficient check with us at Vivatel KL.
We indeed place a great emphasis on the service aspects of the operation and it certainly serves as a wonderful reward...More
Response from Vivatel_KL | Property representative |
Thank you for your inquiry .
Airport taxi will be available at Airport and is subject to midnight charges.
The charges usually sum up to between RM 250 to 300.
Hope to see you soon.
At your service