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Dorsett Kuala Lumpur

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Traveler (703)
Room & Suite (455)
Dining (75)
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Overview
  • Excellent25%
  • Very good47%
  • Average20%
  • Poor5%
  • Terrible3%
Travelers talk about
“bukit bintang”(175 reviews)
“golden triangle”(66 reviews)
“ritz carlton”(39 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,625)
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345
618
298
84
59
Show reviews that mention
All reviewsbukit bintanggolden triangleritz carltonpetronas towerswalking distancepavilion mallmajor shoppingnon smoking roomstayed for nightsbit dateddeluxe roomhotel is situatedfamily rooman upgradetimes squarepleasant staynasi lemak
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1 - 5 of 1,404 reviews
Reviewed yesterday

Just stayed for a weekend with friends. Superb location. Ideally located near to Bukit Bintan area and easily can get Grab or Uber around. Check in and check out was fast with the friendly ladies. I asked for late check out at 1pm due to...More

1  Thank Cedric M
Response from DorsettKL, General Manager at Dorsett Kuala LumpurResponded today

Dear Mr Cedric, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We hope to have another opportunity to welcome you back in the time to come to make your return visit a...More

Reviewed yesterday

As usual, no frill hotel with friendly service. The staffs especially at the front desk were very friendly and helpful. Overall room was cleaner this time around. Swimming pool need a refresh. Near to most shopping malls.More

Thank William C
Response from DorsettKL, General Manager at Dorsett Kuala LumpurResponded today

Dear Mr William, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We hope to have another opportunity to welcome you back in the time to come to make your return visit a...More

Reviewed 1 week ago via mobile

1) this hotel is rated 5-Star on Agoda but all the amenities are nothing more than 4-Star standard 2) queuing for check in and check out was crazy long. I queued for a full 25 minutes to check out only to be told that I...More

2  Thank Raffles W
Response from DorsettKL, General Manager at Dorsett Kuala LumpurResponded 5 days ago

Dear Mr Raffles W, Thank you so much for staying with us. It is unfortunate to note the negative impression reflected on this occasion. We would like to assure you that your constructive feedback has been duly noted and will be addressed with the team...More

Reviewed 1 week ago

Have googled and found this hotel. Apparently they have refurbished the rooms and I found the rates are reasonable especially for the great location. Check in was fast, the reception staffs were friendly and proactively offered KL map when they got to know I wanted...More

Thank Mark C
Response from DorsettKL, General Manager at Dorsett Kuala LumpurResponded 1 week ago

Dear Mr Mark, I am truly delighted to note of your perfect score review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our associates as it will...More

Reviewed 1 week ago

The hotel is located 3 minutes walk from Bintang street and shopping area, perfect. Room was large and fitted with two queen beds, comfy bathroom, walk in shower, filled with amenities. Breakfast has a good offer for both Asian and Westerner. Staff is friendly and...More

Thank Patrickamonaco
Response from DorsettKL, General Manager at Dorsett Kuala LumpurResponded 1 week ago

Dear Guest, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$65 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$65 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (703)
Room & Suite (455)
Dining (75)
Pool & Beach (52)
Business Center & Event Rooms (5)
Amenities (1)
Questions & Answers
Ask a question
Bintu W
17 May 2018|
AnswerShow all 2 answers
Response from catwalk1234 | Reviewed this property |
Hi there. Everything in Malaysia is NOT halal.The best and safest way to know is to check with the establishment you intend to do business with.
1
Vote
mohitsachetee
15 May 2018|
Answer
Response from Ian K | Reviewed this property |
Dear Guest, You could try Fahrenheit Suites opposite Pavilion for good central location or Park Royal Suites depending upon your budget and level of comfort you are looking for
0
Votes
Saurabh M
13 May 2018|
AnswerShow all 3 answers
Response from Brown_n_Cony | Reviewed this property |
About 1hr to 1.5hrs depending on the traffic... Grabs is charging around RM80-RM100.
0
Votes
Room Tips
"Choose their deluxe room. It is so much bigger at a fraction of the price."
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"Try to ask for higher floor"
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"No comment."
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"upper rooms have best views"
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