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Sheraton Imperial Kuala Lumpur Hotel

3,434 reviews
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Traveler (2438)
Room & Suite (1131)
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Overview
  • Excellent54%
  • Very good31%
  • Average9%
  • Poor4%
  • Terrible2%
Travelers talk about
“the club lounge”(311 reviews)
“villa danieli”(45 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,434)Write a Review
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1,546
898
290
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1,546
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290
123
71
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1 - 5 of 2,928 reviews
Reviewed yesterday via mobile

Fantastic hotel very good service. They really care about you.The room service is quick. The deluxe suite that I stay in was very clean and big. Any assistance I needed was taken in a very timely manner

Thank Nick L
Hotel's Favorite
Reviewed June 4, 2017

Just returned from staying for 7 days at this hotel in a Sheraton club room. What do you get for staying in club rooms? Aside from the complimentary buffet breakfast, there is also afternoon tea in the club lounge, and a daily happy hour in...More

5  Thank Gordon M
Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded June 5, 2017

Thank you for your kind words of appreciation for our associate and service delivery. It is a pleasure to hear that you had such a relaxing stay with us and felt comfortable with the room. I will share your kind words to the entire team...More

Reviewed 2 days ago via mobile

Stay at the hotel recently. A bit of a delay in checkin. The staff was ok. The foods - breakfast - was very good. The room was spacious and clean but the carpet was well worn and the decoration need update. Its ok for the...More

Thank Hoa L
Reviewed 3 days ago

This was the third time I had stayed at this hotel on holiday which is unusual for me as I like to try out different hotels. But this one is so good. On this trip I have to admit initially there were a few housekeeping...More

Thank jaybien13
Reviewed 4 days ago via mobile

All staff were excellent. Food was superb (breakfast/lunch) The rooms are huge but they are starting to show their age. Beds are very comfy once I found the down pillows in the walk in wardrobe. Great central location & my room on level 29 (room...More

Thank Dam375
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$100 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Kuala Lumpur
#18 Romantic Hotel in Kuala Lumpur
#19 Business Hotel in Kuala Lumpur
#25 Family Hotel in Kuala Lumpur
#27 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Kuala Lumpur
#18 Romantic Hotel in Kuala Lumpur
#19 Business Hotel in Kuala Lumpur
#25 Family Hotel in Kuala Lumpur
#27 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (2438)
Room & Suite (1131)
Dining (454)
Pool & Beach (124)
Hotel & Grounds (1390)
Bathroom (197)
Business Center & Event Rooms (23)
Family and Play Areas (5)
Questions & Answers
Ask a question
Andrea Aprillan... W
December 29, 2017|
AnswerShow all 3 answers
Response from silsangria | Reviewed this property |
The swimming pool is not heated.
1
Vote
Thuli M
November 30, 2017|
AnswerShow all 4 answers
Response from ashdotcom79 | Reviewed this property |
Not directly but they will be able to guide you to the sites or online.
1
Vote
Thuli M
November 14, 2017|
Answer
Response from | Reviewed this property |
Hi, yes, they have babysitting services.
1
Vote
Room Tips
"the most attractive aspect of this hotel is that it offers both smoking and non smoking rooms so if you are a..."
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"This is the worst Sheraton. Please do not stay here."
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"Try getting a room with sunset view"
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"as for a room overseeing the front not the sides and if you are to have a room ask the one looking over KL..."
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